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What People Are Saying About Mr. Appliance of South Charlotte

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

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4.9/5

899 Ratings

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    Eric Pettinato
    via Google

    “Our technician was knowledgeable and efficient. Recommended a part that was 1/2 the price then the manufacturer and was exactly the same. Other one would have required another trip and a couple of months as well. Great service.”

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    Toni Cotler
    via Google

    “Tyler came out within a few hours of me calling. Assessed the situation and gave me ALL of the information I needed to make an informed decision! Part was ordered and in 24 hours of the call, my dishwasher was fixed! Can’t ask for more!”

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    Rick
    via Google

    “Very timely and honest service. Used them for years.”

    Owner Response:

    “Thank you.”

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    Francine Annunziata
    via Google

    “Wonderful experience had an issue with one of my appliances in kitchen Mr. appliance came to the rescue repair the issue in a timely manner With limited disturbance to my daily routines highly recommended and will definitely use again Tyler was punctual professional and kind has been out here a few times did a wonderful job.”

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    Michelle Arrmas
    via Google
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    Barbara & Richard Kaiser Miller
    via Google

    “Tim did a great job fixing our ice maker which hadn’t worked in a year . Prompt and thorough and very knowledgeable. Would use them again if needed .”

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    Lindsay Christian
    via Google
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    Catherine Buchmiller
    via Google

    “Fantastic professional, clean, and knowledgable service. Excellent experience!”

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    K B
    via Google

    “I was lucky enough to be serviced within a few hours of my call, and on a holiday! Tyler came out and quickly identified my dishwasher issue and went on to help me fix my range hood. Great service, ask for Tyler, if you can. Highly recommend Mr. Appliance - my new go to service provider.”

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    William Tracy
    via Google

    “Tyler is a good lister and very knowledgeable.”

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    Beth S
    via Google

    “Very pleased with the promptness of scheduling an appointment for a dryer repair. Tyler was very helpful in explaining the problem and the fix. I appreciated his answering my questions about appliance brands and making recommendations. Would definitely use Mr Appliance for future repairs.”

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    Marty Watson
    via Google

    “Dispatcher was very courteous and tech Tyler was very quick and explained everything and cleaned up inside freezer before making repair. Very happy with service.”

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    Joel Jerva
    via Google

    “We’ve had to use Mr. Appliance a few times. They’ve all been a great experience. The office communicates well and the service is good. Tyler has been out a few times and is polite and knowledgeable. He explains the issue and solutions. Glad to have a reliable company to call!”

    Owner Response:

    “Thank you for your review, Susan. We're glad to hear you had a great experience working with us! We appreciate your for choosing us as your local Charlotte appliance repair company. Thank you for your business!”

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    Eric Brown
    via Google

    “Fast and courteous service. Technician was on time and efficient. Very knowledgeable.”

    Owner Response:

    “Hi Eric, Thank you for your five-star review. We're glad to hear you had a great experience! We appreciate your for choosing us as your local Charlotte appliance repair company. Thank you for your business!”

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    Rick Coscia
    via Google

    “Mr Appliance is an excellent appliance repair company. They show up on time and have the ability to diagnose , problem solve and fix problems for a fair price.”

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    Caddy 1024
    via Google

    “We have a wine cooler that has not worked for awhile. Tyler came out and was familiar with the cooler and knew it needed a part. The parts company was a bit difficult to get to respond, but Lori stayed with them, emailing and calling until she reached a technician who knew exactly what we needed and was able to ship the part. Tyler returned, replaced the part and we now have a working wine cooler...yippee! Tyler and Lori both were professional, super helpful and just a pleasure to deal with. We will definitely call on them again if needed!”

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    Ruduolph Hill
    via Google
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    Jim Largen
    via Google
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    Donna Clark
    via Google

    “Technician was knowledgeable. He was kind and very pleasant. I highly would recommend Mr. Appliance.”

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    Carol & Steve Manz
    via Google

    “Tyler is courteous, knowledgeable and professional. He explained everything and was very helpful with suggestions. Highly recommended!”

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    paige nelson
    via Google
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    June Stilwell
    via Google

    “Excellent service. Very nice people. Lori was helpful and answered all my questions when I called. Travis is wonderful service guy and so kind. Mr Appliance of South Charlotte is the only company that would work on my Fisher & Paykel dryer. Came the day I called …ordered parts and repaired as soon as party’s came in. Very happy with the service. Recommend !”

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    John Montz
    via Google
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    Terry & Danielle Benson
    via Google
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    Frank & Verna Witt
    via Google

    “Tyler diagnosed my problem, fixed it and even showed me a way to save some money.”

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    Mahesh Santhanam
    via Google

    “Tech showed up on time clearly explained the problem , gave me a detailed walk through of what the repair will entail. Cleaned up the area after the work was done and explained the warranty process. Very professional and did not try to sell stuff”

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    Austin Caskey
    via Google

    “will only be using these guys for appliance issues from here on out! I called them out to work on my stove. After Jamar worked on it for quite a while, they realized that it was an error on my part and they couldn't fix. Despite it being my fault, they didn't charge me anything, and he politely and professionally showed me what needed work. Great customer service is always refreshing these days!”

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    Shirley Schoeny
    via Google

    “Had issue with my oven. Called and Lori got right back to me and sent Tyler out the same day. Tyler was knowledgeable and fixed my issue. Tyler was great to work with. He is an asset to the company. Will use again if needed.”

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    Scott Rounds
    via Google

    “On time, did great work”

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    Elizabeth Morrison
    via Google

    Owner Response:

    “Thank you for your review, Ms. Morrison. I'm happy we could help you with your Kitchenaid dishwasher. We appreciate your business. Best Regards,”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!