Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Upper Queens
Real Stories, Real Results
- Debbie D.via Google
- Mary J.via Google
“Arrived quickly and solved the problem”
Owner Response:
“We appreciate you sharing this feedback. Please let us know if we can be assistance in the future. ”
- Bertrand H.via Google
“Great service, punctual!”
Owner Response:
“Thanks so much for your feedback!!! We appreciate you taking the time you took to send it and will be here for any future needs. ”
- Gloria M.via Google
“The technician was very professional. He knew exactly what the problem was. He was here on time he gave me a time that he would be here and he was here. The? Job took no more than an hour. I was very pleased with him. I would recommend him to a friend or family member.”
Owner Response:
“Hi Gloria, Thanks so much for your feedback. We are happy to hear that you were pleased with Sal's work and would recommend our team in the future. All parts and labor are guaranteed for one year from the date of service. We are here for you if you need! ”
- Grace M.via Google
“This company was great and I would highly recommend them. My stove needed to be repaired and they came right away. Sal from Mr. Appliance serviced my oven and he was very informative and very friendly! 5 stars for sure!!!”
Owner Response:
“Thanks for your review! We are happy to provide you with quality service and look forward to continuing to have our team available for you and your family's future needs. ”
- Christopher B.via Google
“Showed up when scheduled, the tech was very nice, it was a rainy day and he put down their own welcome mat to wipe their shoes before coming in and then put booties on to make sure no water came in with them. Fixed my dryer in 30 minutes and had it back up and running. Had me check and make sure it was all fixed by running a cycle which made me feel good that they fixed it and nothing else would happen. Excellent service and well worth the price to have piece of mind.”
Owner Response:
“Thank you for your review. We appreciate the feedback and are happy to know your dryer is running well. Looking forward to having our team work with you and your family for any future needs. ”
- Jonel C.via Google
“I was very happy with the service, Salvatore is great and knowledgeable technician and great person! I wish we have more people like him in this world! Thank you!”
Owner Response:
“Thanks for your review. We appreciate the feedback and look forward to providing you and your family with service if necessary in the future. ”
- Sandra S.via Google
“Excellent service and professionalism! Sal knew exactly what was wrong with my oven.”
Owner Response:
“Thank you for your review. We are happy to hear that Sal was able to assist in repair of your oven. Looking forward to being available for you and your family's needs in the future. ”
- Dom C.via Google
“Sal was fantastic! He came to fix my dishwasher and immediately knew what was wrong. He quickly returned with the necessary part and had it replaced in no time. My dishwasher is now working perfectly. Sal is a true professional, and I highly recommend his services. I'll definitely be calling him for any future appliance repairs. Thanks, Sal!”
Owner Response:
“Thanks so much for your review, Dom. We appreciate the positive feedback regarding Sal and his services. We are grateful for customers like you that support our company! Feel free to reach out for any future needs. - Mr. Appliance of Upper Queens team ”
- Lisavia Google
“Tech was professional and knowledgeable. Was able to diagnose the issue and repair the unit. I am very satisfied with the service.”
Owner Response:
“Thank you for your review. We are happy that you are satisfied with the service and are here for any appliance needs you may have in the future. ”
- Andrew H.via Google
“Professional, courteous and efficient”
Owner Response:
“Thanks so much for leaving this review. We are so grateful for customers like you who support our company!!! We are available for any service needs in the future - Mr. Appliance of Upper Queens team”
“Sal was very professional and friendly. And more importantly he knew what was wrong with our fridge and fixed it completely to our complete satisfaction! We will definitely call them again for repairs on our appliances!”