Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr Appliance of Queens
Real Stories, Real Results
- Erma T.via Google
- Victor P.via Google
“Came out, inspected the fridge, and gave a good recommendation (replace the fridge).”
- Cynthia R.via Google
- Ashley J.via Google
“Great service! Very Knowledgable and communicative”
- Kathy A.via Google
“Benny was an excellent technician and fixed my oven in 15 minutes. Very knowledgeable, polite and on time for appointment.”
- Kathy K.via Google
“Benny was an excellent technician, replaced the part on my oven in 15 minutes and it is now working fine. Very professional service and I highly recommend.”
- Irene K.via Google
- Christian B.via Facebook
“I don’t often take the time to review services such as this, but I had such an incredibly positive experience that I felt obligated to share. Our technician arrived promptly within the allotted window and swiftly identified the problem with our dishwasher, ordered the replacement parts and installed it the following week with no issue whatsoever for half the cost and a quarter of the time that another appliance repair company quoted us. Stellar job.”
- Christian B.via Google
“Courteous, professional and affordable”
- M M.via Google
“Arrived on time, performed their service quickly and efficiently, very satisfied”
- EXILEvia Google
“Simply PERFECT”
- Melany B.via Google
“Thank you so much for repairing our 3-year- old Samsung refrigerator. Our ice machine broke and I was ghosted TWICE by a repair company Samsung referred me to. Mr. Appliance made it so easy to schedule with and they showed up on time for every single appointment. The repairman was very nice and even cleaned up after he finished fixing our fridge! Thanks to Mr. Appliance, we now have a functioning fridge again and fresh ice!!! We can't recommend them enough!”
- Pat S.via Google
“The service person arrived on time, as promised, and fixed the issue.”
- Nancy D.via Google
- Ed C.via Google
- Patricia G.via Google
“The Technician was on time, efficient and very professional. He explained everything about the repair. My oven was repaired within a half hour. The oven igniter was burnt out. This is the second one for this oven. I need to reduce my cookie 🍪 baking😉. I only wish the pricing was a little more reasonable. I think the service fee company’s charge should be eliminated if the work is performed. At least they offer a 30 day guarantee. So far my oven is working great!”
- Miguel M.via Google
“The Mr Appliance tech showed up on time and was able to diagnose the problem quickly. He was very friendly and explained everything that he was doing.”
- Anne N.via Google
“My oven stopped working and i called. He came on time and my oven was fixed in less than half an hour.”
- Elsa V.via Google
- Chaya S.via Google
- Kaley J.via Google
“Benny was awesome! Showed up early, and left an hour and a half later with my 88 degree refrigerator back to normal and humming along. Would absolutely use again and recommend.”
Owner Response:
“ Thank you for trusting Mr Appliance of Brooklyn with your Sub Zero refrigerator. it was a pleasure working with you ”
- Liz S.via Google
“Fast response, quality work and very nice”
Owner Response:
“Thank your calling Mr Appliance of Queens to service your Bosch oven. We are happy and very thankful when a valued client leaves us a 5 star review ”
- Ben O.via Google
“Technician was on time, super friendly, extremely knowledgeable and worked very quickly. Would highly recommend.”
Owner Response:
“Thank You Ben For the great review Mr Appliance takes pride in job well done”
- Machelle M.via Google
“Benny is great. Very thorough also very nice”
Owner Response:
“Thank You Michelle Mr Appliance is proud to have knowledgeable caring techs ”
- Steph J.via Google
“They took my call immediately, sent a repair person within the hour and were able to diagnose the problem and order and install a new garbage disposal within 48 hours. The technician was also very clean and super friendly.”
Owner Response:
“Thanks for the great review!! Mr Appliance of Queens services all of Queens and Brooklyn We are always proud of a job well done ”
- Justin H.via Google
“Mr Appliance responded quickly to my request with scheduled service the next day. The repairman, Benjy, was on time, professional, and fully explained the necessary work to be done on my Bosch clothes dryer. Thanks!”
Owner Response:
“Thanks for the great review. Our service professionals love the positive feeed back ”
- kcowlingvia Google
“Technician was early to appointment time, very professional. He fixed a small fuse so that I didn't need to fully replace the unit. Very quick & thorough service.”
- Rick J.via Google
“Outstanding service from start to finish. They were great about communicating and being on time.”
- sara S.via Google
“We used mr appliance for a same day appointment today and we are extremely satisfied! The technician was knowledgeable and quick, he explained all the issues that we were having and was very friendly and professional! highly recommend!”
- Moshe B.via Google
“speedy and great service!”
“I just started with this place. I absolutely love them from the office to the technicians. Everyone is so helpful and they explain everything to you. I recommend them 1000%.”