Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Mr. Appliance of Midtown Phoenix Testimonials
Real Stories, Real Results
- Alan and Davevia Google
- Miles Adkinsvia Google
“Professional, courteous, and extremely knowledgeable. I would not hesitate to call again, if I ever have appliance issues.”
Owner Response:
“Thank you Miles, for the review. I'm happy that Joe was able to get your #Frigidaire #Refrigerator running smoothly again. Keep in mind the we work on all large household appliances and almost all brands.”
- Susan Goodwinvia Google
“Joe arrived early and fixed the problem efficiently. He gave me a full explanation of the problem and how he fixed it. He was very pleasant. I highly recommend Mr. Appliance.”
Owner Response:
“Thank you, Susan for the review. I'm glad Joe was able to get you #Whirlpool #washer repaired. Please call if you have any issues in the future.”
- Tim Turellivia Google
“Joseph was awesome! Called before arriving to let me know he was on his way. We discussed the issue, he explained what he was going to do, then explained what he found. We discussed repair options & costs. A+ from start to finish!”
Owner Response:
“Tim, Thank you for leaving a review. I'm glad Joe was able to repair your #Kenmore #Dryer in a timely fashion. Please keep in mind we repair all types and brands of major home appliances.”
- Debby Flemingvia Google
“Repairman was very professional!”
Owner Response:
“Debby, Thank you for the review. I'm glad Joe was able to repair your #GE #refrigerator in timely fashion. FYI we repair all types of major home appliances. ”
- Ben Wagnervia Google
Owner Response:
“Thank you for the Five stars. I wish we knew more about what you liked.”
- Geraldine Ilukowiczvia Google
“Booking was very easy and appointment availability was only a few days out. Service technician (Joseph) was timely and very professional.”
Owner Response:
“Thank you, Deane, for the review. I'm glad you felt the process was easy and that Joe was able to help you. Remember, if you have other appliance repair needs, we repair all types and brands of appliances. ”
- Si Cavevia Google
Owner Response:
“Thank you for the review, Si. I'm glad we were able to get your #LG #refrigerator repaired. We also repair all other major home appliances. ”
- David Leistervia Google
Owner Response:
“Thank you, Dave for the review. I'm glad we were able to get your #Samsung #washer repaired. Please call if you have need in the future.”
- Randal Keithvia Google
“The service techs were fast, considerate and knowledgeable. I received excellent service and was kept up to date throughout the process!”
Owner Response:
“Thank you, Keith, for the review. We do service all types of major household appliances and most brands.”
- Jason Gerishvia Google
Owner Response:
“Jason, Thank you for the review. It was a pleasure serving you.”
- Cristi McMurdievia Facebook
“We will use this company again. They actually finally fixed a problem that persisted with two other repair companies. They are reasonable, professional, competent and trustworthy.”
- Latravus “Travis” Frankvia Google
“This company is beyond amazing, they are very very professional, and the techs do an amazing job. I would highly recommend this company for your appliance needs or for any service they provide. They succeeded where every other company failed. Choose these guys and gals, you won't be disappointed. Thank you all for amazing service!!!”
Owner Response:
“Thanks Latravus. It was a pleasure to help. FYI we service all major household appliances and almost all brands.”
- JEFFRY KASHIANvia Google
“Mr. Appliance is top notch! Joe is the tech that was dispatched to our home for a failed refrigerator. The home shield last fall wasted our time for 3 months and they could not fix it correctly. The refrigerator finally failed for the 4th time. The home shield co. sent Mr Appliance this time and we were taken care of. Joe did some testing and had to return the next day with some dye to detect leaks. Joe pronounced it dead and not repairable. We made a deal to the home shield company, we were offered brand new unit for a like replacement or actual cash value. We took the cash for our 15 year old unit we got $1650.00. Mr Appliance helped get it filed for revue quickly, we only had to wait 3 days to make the decision and we took the cash. Our new unit is on the way!! I would recommend Mr Appliance to handle all my appliance needs and you should too. Regards, Jeffrey Kashian”
Owner Response:
“Thank you, Jeffrey, for the review. I'm glad we were able to help.”
- Chris Lukevia Google
“Great experience, tech was courteous and explained the repair and what they found. Would recommend”
Owner Response:
“Thanks for the review and the recommend Luke. I'm glad your wine fridge is working properly now. ”
- Jason Hammondvia Google
Owner Response:
“Thank you Jason!”
- Don Hanrahanvia Google
“Prompt and professional service. Highly recommend.”
Owner Response:
“Don, Thank you for your review. I'm glad we could get your #Maytag #Clothes washer back up and running. Keep in mind we repair all major household appliances and almost all brands.”
- Carol Chengvia Google
Owner Response:
“Thank you for the review Carol. We appreciate your business.”
- Harold Morantvia Google
“Excellent, prompt, polite and knowledgeable.”
Owner Response:
“Harold, Thank you, for the review. I'm glad we were able to repair your #Dacor #Refrigerator in a timely fashion and get. We do repair all major household appliances and almost all brands. Please call if you need anything. ”
- Savana Singletonvia Facebook
“Joe was fabulous! Very friendly and knowledgeable. He fixed our ice machine quickly! I would definitely recommend Mr. Appliance to friends and neighbors.”
- Thomas Mathewsvia Google
“Prompt arrival Quickly diagnosed & repaired Very happy with entire experience”
Owner Response:
“Thank you, Thomas, for leaving a review. I'm glad Zac was able to fix the leak in your #LG #refirgerator repaired quickly.”
- Bobby Olandervia Google
“On time, does great job!”
Owner Response:
“Bobby, I'm glad you like the service. Thank you for the review. It was a pleasure to service your #GE #dishwasher. I'm glad you are back up and cleaning dishes the easy way. FYI we service all major home appliances. We also have an appliance wellness service that can help you before needing repairs. ”
- Jessica Teimanvia Google
“They were able to fix my dryer. Friendly technician and staff.”
Owner Response:
“Thank you, Jessica, for the review. It was a pleasure to serve you. Remember, we service all types of appliances and almost all brands. We also have an appliance wellness service that can help you before needing repairs. ”
- Lewis Penrosevia Google
“I was very impressed with the service offered by Mr. Appliance from the ease in scheduling, and the process of notification throughout the service call I was very impressed with Zachary who serviced our Bosch dishwasher, very nice and professional. He came and analyzed the problem and the next working day came out and had it up and running. I definitely will keep their contact information for future appliance service needs.”
Owner Response:
“Lewis, Thank yo for the review! I'm glad that our communication was helpful and that Zac was able to get your #Bosch #Dishwasher running again.”
- Bally Lakhvia Google
“I had my washer go out and contacted George at Mr. Appliance Midtown, after initial visit it was determined that my machine needed a new motherboard. I paid for all the repair and waited for the part to arrive. I was later informed that the part from Mr. Appliance distributor was no longer available. George worked with me and allowed me to source the part from elsewhere and installed the part and ensured my washer was back up and running. Zac the tech was amazing and respectful of my house and the whole experience was truly A+++++ BIG Thank You!!!!”
- Leah Dowellvia Google
“Professional and affordable pricing!”
Owner Response:
“Thank you for the review Leah. I'm glad your #Maytag #Dryer is working quietly now. We also service all other types of appliances and all major brands and many lesser known brands.”
- Jim Beachvia Google
Owner Response:
“Thank you, James.”
- Mike Garciavia Google
“Great service”
Owner Response:
“Thank you MIke, your business is always appreciated.”
- Cameron Grantvia Google
“George from Mr Appliance arranged for Joe Apodaca to be at our house almost immediately. Joe had the washer up and running (after replacing the drain pump) in an hour and was very professional. Just ran my 1st load!”
Owner Response:
“Thank you, Cameron for writing a review. I'm glad we were able to get your #LG #Washer up and running again.”
- Elaine Kiernanvia Google
“Repaired a part on ice maker. Gret job Zach!!”
Owner Response:
“Thank you Elaine, for the review, I'm glad Zach was able to help with your #U-Line #icemaker.”
“We were able to get an appointment quickly and get the problem with our refrigerator diagnosed quickly. The correct parts were ordered and replaced within a week.”