Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of St. George
Real Stories, Real Results
- Patrick Buckvia Google
- Teresa Masonvia Google
- Ronald Caspervia Google
- Chris Christensenvia Google
“I am so grateful to the referrals seen on Nextdoor! Mr. Appliance's workers were professional, courteous, knowledgeable, an did an excellent job! I know where I'll call the next time I need help with our appliances!”
- SCOTT LEMLEYvia Google
- Steve Millervia Google
“Joe, is an incredible representative of your company! Very honest and thorough.”
- Anna Cordovavia Google
“Great experience! Fast service and really nice employees. Will definitely use again if we need anything repaired.”
- Tony & Lindsey Christensenvia Google
“Called them and they were there same day. They quickly fixed my washer. They were kind and efficient.”
- Dave Schumannvia Google
“Have a Boesch microwave. Door springs were broken that made door tenuous to operate. Phoned a local (to Hurricane) repair shop.Boesch was not in their expertise. When asked for a recommendation they did not hesitate to name Mr Appliance. Made an appointment. Technician Ryan was cordial and efficient. As repair too costly recom.ended a new door. Called office staff after a few days. Informed me all the delivery info and set up an appointment for next day installation. As promised door reinstalled. Overall from office staff to techs great service.”
Owner Response:
“Dave, thank you for being such a loyal customer out in Hurricane! We're so glad that Ryan got your repair finished quickly and was able to help you find the route that was best for your specific repair! ”
- Art and Annvia Google
“The technicians at Mr Appliance are courteous and very knowledgeable. Yes, I will call them whenever I have an appliance need and recommend them to family and friends.”
Owner Response:
“Thank you so much for the kind words! We would love to work with you again in the future! We really appreciate you recommending us to your family and friends, that really is the best compliment we could get!”
- Kay Thomasvia Google
“They were very professional. They were booties on their shoes when they came in. They were very kind and got the job figured out with minimum charge. They are a very good company to work with.they cleaned up after themselves. There work is warrantied for a year Trevor was super to work with.”
Owner Response:
“Kay, we appreciate you choosing Mr Appliance for your Bosch fridge repair! We're so glad Trevor was able to earn your 5 star rating! We're really grateful to have him on our team! ”
- Linda Andersonvia Google
“Had prompt service from start to finish. Our technician Jayce was a pleasure to work with. We highly recommend Mr. Appliance for all your repairs needs.”
Owner Response:
“Linda, thank you for choosing Mr Appliance to help with your Samsung refrigerator in Hurricane! We appreciate your recommendation and love hearing that you think Jayce is as great as we think he is!”
- Jessicavia Google
Owner Response:
“Thank you for leaving 5 stars, Jessica! ”
- Barbara Prescottvia Google
“They are GE certified repair technicians so they have to tools to quickly determine and resolve any issues with GE products! My fridge now runs better than ever.”
Owner Response:
“Barbara, its our pleasure to work with GE warranty! We're happy to hear that you fridge is now working better than new!”
- T Bvia Google
“We appreciate the fast and thorough service. Would not hesitate to call again if needed. Thanks for a great job.”
Owner Response:
“We'd love to work with you again! Thanks for taking the time to leave 5 stars!”
- Judy Charlesvia Google
“Very prompt and keeps you Informed of when they coming with a text and shows a picture of the Employee”
Owner Response:
“Judy, thank you for choosing Mr Appliance to repair your Samsung washer in Ivins! We know that it can be nerve wracking letting a stranger in your home. We hope by sending a pciture of the technician before hand makes it a little more comfortable going into the appointment! ”
- Melanie Jensonvia Google
Owner Response:
“Melanie, thank you for leaving 5 stars! ”
- Lisa Dornvia Google
“Would highly recommend Mr. Appliance for both repairs and maintenance. Their service technician, Jake, is extremely knowledgeable and helpful. Will definitely be using them again in the future.”
Owner Response:
“Thank you for the review Lisa! We would love to work with you again in the future! We love hearing that you had a 5 star experience with Jake!”
- John Delbonisvia Google
“They responded our phone call the next day. Although it was an expensive fix but over all we like it.”
Owner Response:
“Thank you so much for the review! We appreciate your business!”
- Allyson Fordvia Google
“John did a great job. Very efficient and professional. Would highly recommend”
Owner Response:
“Allyson, thank you so much for choosing Mr Appliance to repair your Wolf appliances! If there is anything else we can do for you please let us know!”
- Colleen Fechnervia Google
“John was out to our home a couple of weeks ago, so I’m a little later with the review. But, he was amazing!!!! He was so polite, efficient and went the extra mile. It’s very hard to find this anymore. Thank you so much to John and the friendly staff that I spoke with on the phone. We will definitely be using this company again and will ask for John every time. We will also recommend you guys to everyone. We appreciate you guys and so many thanks to John!”
Owner Response:
“Colleen, recommendations mean the world to us! We are so happy to hear that you had a great experience with John! We feel really lucky to have him on our team here at Mr Appliance!”
- Deana Daltonvia Google
“He was very professional, assessed my refrigerator had to order part, but they was there when they said they would be. Very clean, nice, professional, prompt and quick. I would use them again.”
Owner Response:
“Deana, it was our pleasure to service your Frigidaire refrigerator! We love to hear that we met our goal of communicating every step of the process so you could know exactly when to expect us back! We look forward to working with you again!”
- Rio Virgin Estatesvia Google
Owner Response:
“Thank you for giving us the opportunity to work with you guys! We appreciate the 5 star rating!”
- Janelle Howellvia Google
“Wonderful customer service! I really appreciated all of the effort to schedule and was there when they said they would be. The technician (John) was very knowledgeable and courteous. He bent over backwards to solve the problem. Great experience! I definitely recommend this company.”
Owner Response:
“Thank you for the review, David! We love hearing that you found our company to have great customer service. We truly value our customers, so hearing that they are well taken care of is our favorite! If there is anything else you need from us please let us know!”
- Bicycle Commutervia Google
“Jake came to fix our leaking icemaker. He was detailed, friendly, thorough and a pleasure to do business with. Thanks Jake! Edited to add that Jayce was dispatched the next day to fix our dishwasher & he was also detailed, friendly, thorough & a pleasure to work with. Thanks Jayce!”
Owner Response:
“Thank you for letting us know that you think Jayce is as great as we think he is! We are really grateful he's part of our team! If there is anything else we can help with please let us know!”
- Anne Herdervia Google
“They were quick to come to do repairs. The technicians were knowledgeable about what was wrong and how to repair it. They were clean and efficient.”
Owner Response:
“Ann, thank you for trusting our company to repair your Frigidaire washer. We love to hear that you had a great experience with our technician!”
- Nathan Cappsvia Google
“Staff very friendly, the individual that came out was very professional. He was running behind which happens and I am not upset about that, he showed up close to 5 pm so I am guessing it was a long day for him. He got our microwave working but forgot to tell me pricing on how much to fix it. Standard procedure is they will charge you a fixed amount for the service call and diagnosis and then tell you how much to fix it once they have made the diagnosis. If you choose to use them they roll that service call amount towards the fix. This is very standard practice in most service industries. But the individual never did this so I was a little shocked at the total bill. I called in the next morning because the technician finished close to 6pm and the office was closed. The office manager looked into my invoice for me, let me know there were a few mistakes made on the invoice and reimbursed me for the overcharge. Being in the construction industry myself I have also made mistakes while putting invoices together. Long days and not paying attention when trying to rush through sending off the invoice can allow for mistakes to happen. So I appreciate Mr Appliance for responding so quickly and getting things fixed for me. Again Great Customer service just ask for the cost to fix your item just in case the technician forgets to avoid surprises.”
Owner Response:
“Thanks for the review, Nathan. Providing excellent customer service is always our number one goal.”
- Justin Wrightvia Google
“They were able to come and fix our washer a day sooner and the tech was friendly and efficient with his time.”
Owner Response:
“Justin, thank you for choosing Mr Appliance to repair your LG washer in Hurricane! We love hearing that the repair was done in a timely matter, we never want customers to have to go longer than necessary with out a functioning appliance.”
- Philip Strickervia Google
Owner Response:
“Phil, thank you for the 5 star review!”
- Gordon Wattsvia Google
Owner Response:
“Thanks for leaving 5 stars, Gordon!”
“Diagnosed our dishwasher on Wednesday back up and running Friday by noon.”