Having an ice maker in your refrigerator is amazingly convenient. You never need to worry about refilling ice trays or finding empty ice trays. However, ice makers are complicated devices. If you have one, you know that it can have various problems. Luckily, Mr. Appliance of mid-america performs refrigerator ice maker repairs in Fairview Heights, Illinois, and the surrounding areas. Learn more about our ice machine repair services.
What Type of Ice Maker Do You Have?
Not all ice machines are made the same. Refrigerator ice makers are permanent fixtures, usually placed in the door of your freezer. There are other types of ice makers that you may have in your kitchen. Mr. Appliance of mid-america is equipped to repair them all. Some of the most common types of ice machines that we repair include the following:
- Freezer ice makers
- Portable ice makers
- Under-counter ice machines
- Built-in or freestanding ice machines
- Combination ice machine and water dispensers
Reasons Your Ice Maker May Not Be Working Properly
Before we can start explaining how to repair an ice maker in a refrigerator, we need to find the source of the problem. Homeowners are often surprised when they learn how many things can go wrong with an ice machine. You don’t need to know exactly what part of your ice machine is broken. Our team uses thorough diagnostics to figure that out for you. Then, we can repair it and give you tips for preventing similar issues in the future. Some of the most common problems ice makers have include:
- The Freezer Isn’t Cold Enough – If your freezer becomes warm for any reason, ice cubes will not form. To produce ice, your freezer needs to be between zero and five degrees Fahrenheit.
- The Freezer Won’t Dispense Ice – When your freezer door switch fails, your freezer will think the door is open. In that case, it will not dispense ice.
- Insufficient Water Supply – Your ice maker needs water to make ice. When the water inlet valve is crimped, clogged, or cut off, it will not have the water necessary to make ice.
- Low Water Pressure – Your ice maker needs at least 20 psi of water pressure to get enough water. If not, it will make undersized cubes or fail to make them.
- Faulty Ice Level Control Board – Your ice level control board tells your ice maker how much ice is in the tray. If this breaks, your ice maker will think your ice tray is full even when it is not, causing it to not produce ice as it should.
- Clogged Water Filter – A clogged ice filter will reduce the amount of water supplied to your ice maker. This causes undersized cubes.
- Defective Mold Thermostat - Your mold thermostat is how your ice maker knows ice cubes are fully frozen and ready to be dumped into the ice tray. When this breaks, it will stop the ice production cycle.
- Dispenses Misshapen Cubes – Undersized or oddly shaped ice cubes can usually be traced back to a problem with the supply of water or water pressure.
- Water Leaking Inside Your Freezer – If your ice cubes are larger than expected and you find puddles around your freezer, you most likely have a leaky water inlet valve.
- Not Making Any Ice – When warm water backs up from other appliances, like dishwashers, it can put a stop to the entire ice cube production cycle.

We Repair and Service All Major Appliances
Finding a reliable local appliance repair company you can trust is easy with Mr. Appliance. We're trained and equipped to service and repair all major brands of appliances. Learn more by visiting the service pages below.
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Washing Machine Repair
Learn More Click to callSchedule your washing machine repair service to limit the risk of water damage or further complications.
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Oven Repair, Stove Repair, Range Repair
Learn MoreMr. Appliance repairs and services ranges, stoves, ovens, and cooktops. We're also well-versed in gas stove repair and electric range repair services.
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Refrigerator Repair
Learn MoreNo matter the type of fridge repair issue, our team of experienced service professionals will get your appliance working properly again.
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Dishwasher Repair
Learn MoreCommon dishwasher problems include leaking, not draining, and not cleaning your dishes. Learn more about our dishwasher repair process.
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Commercial Services
Learn MoreMr. Appliance provides appliance repair for your business, from kitchen appliances to laundry equipment. Learn more about the commercial services we offer.
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Appliance Wellness Program
Learn MoreWe recommend an annual checkup of your home appliances to keep them functioning. Learn more about our recommended Appliance Wellness Program!
Mr. Appliance of Mid America
Choose the appliance services team in your area. When it comes to selecting the right team for your commercial or residential appliance services, Mr. Appliance is the right choice.
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Services We Provide

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