What People Are Saying About Mr. Appliance of Buford

4-16-25 Joey returned today to fix an issue that occurred during the previous repair service described in my 4-9-25 post (included below). Joey kept me informed as to the part being ordered and when it arrived. Mr. Appliance scheduled my quickly, and Joey arrived on time with a smile and the same great workmanship I described in my earlier post. It's good to know and see professionals who value their craft and your time. Thank you, Joey, thank you, Mr. Appliance. 4-9-25 I used Mr. Appliance today to service my blocked waterline on my refrigerator and a cooling issue on the refrigerator side of my unit. Joey Westbury was my technician. He was polite, engaging, and professional. He walked me through the issues and how he planned to resolve them and immediately went to work. He got my water line and my refrigerator working properly. The repair cost was reasonable. I highly recommend Mr. Appliance and ask for Joey as your technician.

Great job- went above and beyond to fix my dishwasher. Very pleasant and helpful

Joey was so sweet and hard working and did the job fast and my washer is in great shape thanks to him. Would recommend every time!

Joey was very happy and friendly. Check out my washer and told me what he needed to do to fixed. He got parts and fixed it quickly. And I was happy to have it fixed. Will call again if I need Mr appliance.. ..

Joey was awesome. On time (actually arrived early) and got us set up good to go! Awesome service all around.

The technician was knowledgeable and worked hard to diagnose the problem and complete the repair and solve the problem.

Great knowledge of the appliance and excellent customer service.

Great service and knows their craft. Highly recommend

Though my dishwasher had a bizarre problem, Joey, the tech, would not give up until he found it.

Mr. Joey is an amazing technician very friendly and professional. I’m so grateful that Mr Appliance was available in the time of need to fix my GE Dryer. I would definitely recommend.

Came out and gave good advise, ordered new unit and ti was delivered installed as promised. Friendly staff.

Joey was polite and efficient!

Early 2021 we were having a cooling problem with our Viking 36" all refrigerator. We called a repair company from the Viking Appliance web site. They added some refrigerant and said we needed $4,000 in repairs and as suspected wanted to of way more repairs than necessary. Because we were in the midst of COVID the time for repair parts would have been 2-3 months. Our Refrigerator worked fine and when they called 3 1/2 months later I canceled the appointment. It took almost 6 months for it to show signs of low refrigerant a I added literally a couple of ounces. This was the routine until the compressor finally stopped working 10/24. Almost 4 years before actually failing. I called around and decided to give Mr Appliance and they sent Joey Westbury out. He confirmed the compressor had failed and quoted $2,600 total for the repairs. Remember the other quote was not almost 4 years old so add that time to their quote and we would have just bought a new refrigerator. Price might seem high but a new replacement of the same would be over $10,000 so repairs are the better way to go. Joey came back out to our home and completed the repairs in one visit. Those refrigerators are beasts and are bolted permanently in place so pulling them out and disassembling and repairing is a daunting task even to just watch. Could not recommend Joey more and would rate 5+ if there was a choice. I realize appliance repair is a hit or miss and some people complain about a $300 microwave costing $200 to repair but a broken $300 microwave is really just in need of being replaced. :/

Joey is awesome and very attentive to details. He was great in troubleshooting our Scotsman Ice Maker.

Joey was on time, very courteous, took the time to listen, and then solve my problem. I had all new appliances due to a remodeled, and he fixed an issue on one of the installs. Mr Appliance will be my first call if I have an appliance issue in the future.