Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of West Las Vegas
Real Stories, Real Results
- Kathy Ranallivia Google
- Ken Richardsonvia Google
“Fast, friendly, professional service.”
- lenny giambalvovia Google
“Replace Garbage disposal under warranty did a great great job thank you so much”
- Rocky Harpervia Google
Owner Response:
“Barbara, thank you for taking the time to leave us 5 stars!”
- Rick Sorricvia Google
“Fast and courteous service!”
Owner Response:
“Thank you for the review, Rick! We love hearing that our technician was fast and courteous!”
- Farah Fahamivia Google
“I used this company twice and every time I was so happy with their customer service and they are professional and know exactly what needs to be done. Thank you”
Owner Response:
“Farahnaz we appreciate you being such a loyal customer! Thank you for trusting us time and time again, we're really grateful to have earned your business!”
- Barbara Harplingvia Google
Owner Response:
“Thank you for leaving 5 stars, Barb!”
- RANELL & MARK TEERLINKvia Google
Owner Response:
“Thank you for 5 stars, Ranell!”
- Michael Viapianavia Google
“I was able to get one day service and my washing machine fixed by Chris In a timely manner. He also gave me some good advice on the caring and maintenance of the machine that I find very helpful.”
Owner Response:
“Micheal, thank you for letting us know that you were happy with the samday service Chris provided on your Whirlpool washer. Our technicians are always happy to share any tips or knowledge that will keep your machine running as good as new as long as possibble!”
- Darwin Paustianvia Google
“George was prompt, personable AND fixed our problem.”
Owner Response:
“Kathleen, thank you for choosing Mr Appliance to repair your Frigidaire fridge. We're happy to hear that that George was prompt and personal! We're so grateful he's part of our team!”
- Marion Webbvia Google
“Perfect no fuss, no muss I’m washing clothes tonight”
Owner Response:
“Marion, thanks for the review! We're sorry to hear you have to do laundry now haha, but are glad you're able to!”
- Luigi Bomparolavia Google
“Great technician, it took the time to make sure everything it was perfect thank you so much”
Owner Response:
“Luigi, thank you so much for trusting Mr Appliance to repair your Dacor refrigerator! If there is anything else we can help with please let us know!”
- Frank Karamvia Google
Owner Response:
“Thank you for letting us know you had a 5 star experience, Frank!”
- DONALD HOWARDvia Google
“Logistics and execution were fantastic.”
Owner Response:
“Donald, thank you for choosing Mr Appliance to repair your LG refrigerator! We're so glad it was a 5 star experience!!”
- JIM MCKAYvia Google
Owner Response:
“James, thank you for the 5 stars! ”
- Debbie Sinner Carrvia Google
Owner Response:
“Thank you for leaving 5 stars Debbie!”
- TENS UNLIMITED LLCvia Google
“GREAT experience”
Owner Response:
“Thanks for the review! We love to hear that the experience was GREAT! ”
- Daimara rodriguezvia Google
Owner Response:
“Thank you for leaving 5 stars, Diamara!”
- Lisa Fostervia Google
“I reached out and left a voicemail. I immediately received a text. They text me after hours, and set an appointment for the next day. I was provided with an estimate of the cost of the service best case and worst case. I received a text message at the appointment time that the Tech John was on his way, along with a picture of John. John was polite and courteous. The issues was resolved quickly and within the agreed upon amount. Payment was made and John was on his way to his next appointment. This was an extremely pleasant experience and I would recommend this company based on my experience.”
Owner Response:
“Thank you so much for the feedbacK Lisa! We are thrilled you had such a great experience with John. Our goal is always to provide service as quickly as possible, we know how inconvenient it is to have an appliance down. ”
- Gary Kasufkinvia Google
“First time using Mr. Appliance. Everyone I spoke to was courteous and helpful. Kolby came, diagnosed my washer issue and fixed it. I will definitely recommend you to anyone. Thank you!”
Owner Response:
“Gary, thank your for giving us the opportunity to help with your Maytag washer! It really means the world to us when people reccomend our business to family and friends! Thank you for letting us know that you had a 5 star experience with Kolby!”
- Deanna Meltonvia Google
“The Service Tech John Cochran was very professional, friendly, and, explained everything. He fixed the problem with my washing machine . I would certainly refer Mr. Appliance and John to my friends.”
Owner Response:
“Thank you for the review! Having customers feel comfortable enough to refer is to friends is the biggest compliment we can get! We love to hear that you had such a great experience with John! If there is anything else we can help you with please let us know!”
- Marlene Borowitzvia Google
Owner Response:
“Thank you for leaving 5 stars Marlene!”
- Scott Damronvia Google
“Technician was punctual, very knowledgeable and professional, as well as extremely polite and clean. I will gladly call this company for any maintenance issues in the future. Highly recommend them for any appliance issues.”
Owner Response:
“Thank you for the review! We appreciate you letting us know that our technician was punctual, knowledgeable and professional! We would love to help out with any future appliance repair needs!”
- Craig Coreyvia Google
Owner Response:
“Craig, thank you for leaving 5 stars!”
- Nancy Pattersonvia Google
Owner Response:
“Thank you for taking the time to leave us 5 stars Nancy! ”
- Hyeonmi Kimvia Google
“Very kind explanation and quick schedule shared and fixed.”
Owner Response:
“HyunMi, we're so happy to hear that the repair of your LG dryer was a 5 star experience! We always strive to provide quick, friendly service and are always happy to explain in detail what your repair entails! ”
- Ed Landvia Google
Owner Response:
“Thank you for leaving five stars Ed!”
- Kevin Kutschvia Google
“Quick response. They sent a very knowledgeable mechanic, Chris, who was able to easily identify the issue and come up with an acceptable solution. Would recommend.”
Owner Response:
“Kevin, thank you for choosing Mr Appliance to repair your Procool commercial refrigerator! We appreciate the recommendation, if there is anything else we can help with please don't hesitate to reach out!”
- Ashley Lazoskyvia Google
“Came the same day and fixed my washer in minutes !! Amazing ty”
Owner Response:
“Ashley, thank you got letting us know that we provided 5 star service during the same day service provided on your Samsung washer! We love when things are wrapped up same day and our customers can get back to normal life as soon as possible!”
- X Gvia Google
“The Serviceman arrived the same day as my call. A thorough diagnostic examination was performed and luckily the repair turned out to be simple. Highly Recommend these qualified Repairmen.”
Owner Response:
“Thank you so much for the review! Same day calls are always ideal, we know its difficult when an appliance is on the fritz! Glad to hear that the solution was a simple one and your appliance is up and running like new!”
“Kolby was very nice and did a good job installing my garbage disposal.”