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What People Are Saying About Mr. Appliance of Spencer

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

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4.9/5

167 Ratings

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  • profile photo
    Anna Lapperguard
    via Google

    “Did a very good job”

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    John Blom
    via Google

    “They came very quickly when we contacted them.”

    Owner Response:

    “Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Spencer. Have a great day!”

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    Dawn Geerdes
    via Google

    “Appreciate your guys coming out and replacing the drain pump. I wouldn’t have been able to pull the unit out of the closet or get the dryer off by myself.”

    Owner Response:

    “Thank you for your feedback, Dawn Geerdes! We appreciate you taking the time to share your experience. We're happy to hear that our team was able to assist with replacing the drain pump and helping with the heavy lifting.”

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    Shelia Hourigan
    via Google

    “Great job and respectful”

    Owner Response:

    “Thank you, Sheila Hourigan, for your kind words! We’re happy to hear you had a positive experience and found our service respectful. We appreciate your feedback and look forward to assisting you again in the future.”

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    Tim Steffen
    via Google

    “The tech new exactly what the problem was with in 1 minute after examining the appliance. Had it fixed soon after.”

    Owner Response:

    “Thank you for taking the time to share your experience, Timothy. We are thrilled to hear that our technician was able to quickly diagnose and fix the issue with your appliance. Your kind words are greatly appreciated, and we look forward to serving you again in the future.”

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    Fran Le Claire
    via Google

    Owner Response:

    “We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Spencer team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”

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    Tammy Laue
    via Google

    “Was very happy they came, with our permission,when we weren't home so we didn't have to miss work !”

    Owner Response:

    “Thank you for sharing your positive experience, Tamara. We're delighted to hear that our service schedule accommodated your needs and allowed you to maintain your work commitments. Your satisfaction is important to us, and we appreciate your feedback.”

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    Jamie Kelly
    via Google

    “Professional, great communication. Got the job done quickly. Thank you!”

    Owner Response:

    “Thank you so much for taking the time to get in touch. At Mr. Appliance of Spencer it is an honor for us to be a part of these moments and we're so happy to hear that you were pleased with the service. All the very best to you.”

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    Allan and Norma Otto
    via Google

    “Dean did a great job diagnosing what was wrong with our fridge and he was prompt getting here, ordering the part and coming back to install it. Thanks for the great service Dean!”

    Owner Response:

    “Thank you for your kind words, Allan. We're delighted to hear that Dean provided you with prompt and effective service for your fridge. Your feedback is greatly appreciated and serves as a wonderful motivation for our team.”

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    Patricia Donovan
    via Google

    “Communication was very timely. This is some of the best customer service that I have ever experienced. The service professionals are very knowledgeable and helpful. First rate company!!”

    Owner Response:

    “Thank you so much for your kind words, Patricia. We're thrilled to hear that you had such a positive experience with our team. It’s wonderful to know that our timely communication and the expertise of our service professionals met your expectations. Your feedback is greatly appreciated and motivates us to continue providing first-rate service.”

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    Gordon Hentges
    via Google

    Owner Response:

    “We appreciate the five stars, Gordon! Thank you for rating Mr. Appliance of Spencer and have a great day.”

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    Lori Hale
    via Google

    “Had an issue with my dishwasher. Easy to schedule a service call on line. The repairman (Clancy) was prompt and quickly figured out what the problem was. He was able to order the replacement parts needed. A little pricey but I like my dishwasher and I’m happy that I can keep it a while longer.”

    Owner Response:

    “Thank you for sharing your experience, Lori. We're delighted to hear that scheduling a service call was convenient and that Clancy was able to promptly diagnose the issue with your dishwasher. We appreciate your feedback regarding the pricing and are glad that you can enjoy your dishwasher for a longer time. Your satisfaction is important to us, and we value your support.”

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    Rick Allen
    via Google

    “I was very pleased with Mr. Appliance. Dean is very knowledgeable and helpful. This is our second experience with them. They get it done right the first time, unlike others we have used in the past.”

    Owner Response:

    “Thanks a bunch for your kind words, Rick. It's reviews like this that make us at Mr. Appliance of Spencer excited to come into work every day.”

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    james hasty
    via Google

    “They fixed the problem with our dishwasher pretty quickly and efficiently. Very satisfied with the work and clean up that they did.”

    Owner Response:

    “We are happy to hear that the Mr. Appliance of Spencer team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.”

  • profile photo
    Rita Newkirk
    via Google

    Owner Response:

    “Thank you so much for your wonderful review, Rita! We are thrilled to hear that you had a positive experience with Mr. Appliance of Spencer. Your satisfaction is our top priority, and it’s incredibly rewarding to know that we met your expectations. We truly appreciate your support and look forward to serving you again in the future.”

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    Greg Jorgensen
    via Google

    “Excellent service! Thank you! Mr. Appliance came to our house to look at our dishwater (it kept shutting off) and oven broiler (which didn't work). The repairman was on time, friendly and worked quickly to diagnose the problems. He said he was going to try a simple fix for the dishwasher first, before ordering the new part. I appreciated the honesty to save on our bill.”

    Owner Response:

    “That is so amazing to hear, Greg! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Spencer. It's great to know that we continue to provide our customers with everything they need. Have a great day!”

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    Angela Lode
    via Google

    “Very nice & efficient”

    Owner Response:

    “Thank you, Angela, for your kind words. We're thrilled to hear that you found our service both nice and efficient. Your feedback is greatly appreciated and encourages our team to continue delivering excellent service.”

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    Jeannie Luchsinger
    via Google

    “They were very polite and went through everything to make sure they found everything. Wish I would of found them sooner. The price was way better than the others we had called. I would call them again for anything else.”

    Owner Response:

    “Thank you so much, Jeannie, for your kind words and for sharing your positive experience with us. We're thrilled to hear that you appreciated our thorough service and found our pricing competitive. It means a lot to know that you would choose us again for future needs. Your feedback is greatly valued and encourages us to continue providing excellent service.”

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    Gina Bissette
    via Google

    Owner Response:

    “Thanks a bunch, Gina. It's reviews like this that make us at Mr. Appliance of Spencer excited to come into work every day.”

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    Sarah Kerns
    via Google

    “Very fast, efficient, kind, and reasonably priced!”

    Owner Response:

    “Thank you for taking the time to share your positive experience with us, Sarah. We're delighted to hear that you found our service fast, efficient, and kind, and that our pricing met your expectations. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.”

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    Haydee Aguirre
    via Google

    Owner Response:

    “We truly appreciate your feedback and are glad that Mr. Appliance of Spencer was able to help work through your case. We hope to work with you again; take care.”

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    Stacy Baas
    via Google

    “Technician and office in which I talked to were very polite and very knowledgeable at whatever I threw at them. Hats off very good”

    Owner Response:

    “Thank you so much for your kind words, Stacy. We're thrilled to hear that you had such a positive experience with our team. It's great to know that our technician and office staff were able to assist you effectively. Your feedback is sincerely appreciated, and we're glad we could meet your expectations.”

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    Erik Wahlman
    via Google

    “Repair was done promptly and correctly.”

    Owner Response:

    “Thank you for taking the time to leave a review, Eric. We are pleased to hear that your repair was completed promptly and correctly. Your satisfaction is our top priority at Mr. Appliance of Spencer.”

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    Hitesh Patel
    via Google

    Owner Response:

    “Thank you so much for the 5-star review, Hitesh! We're thrilled to hear that you had a positive experience with Mr. Appliance of Spencer. If you ever need assistance in the future, please don't hesitate to reach out.”

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    Chris Ashlock
    via Google

    “Dean came and took care of the issue. I would highly recommend him. Chris”

    Owner Response:

    “Thank you for taking the time to leave a review, Chris. We are glad to hear that Dean was able to take care of the issue for you. If you ever need assistance in the future, please don't hesitate to reach out to us at Mr. Appliance of Spencer.”

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    DeAnn Sutherland
    via Google

    Owner Response:

    “Hi Deanne, We truly appreciate your feedback and are glad that Mr. Appliance of Spencer was able to help work through your case. We hope to work with you again; take care.”

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    Jim Carpenter
    via Google

    “Showed up on time, and fixed the clothes dryer, was a little pricey but cheaper than a new dryer”

    Owner Response:

    “Thanks a bunch for your kind words, Jim. It's reviews like this that make us at Mr. Appliance of Spencer excited to come into work every day.”

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    Lynn Justus
    via Google

    “Dean was very nice and knowledgeable about what was wrong with my oven. I definitely will call him next time my oven is down. Thank you.”

    Owner Response:

    “Thank you for taking the time to leave us a review, Lynn! We're glad to hear that Dean was able to help with your oven and that you had a positive experience. We look forward to assisting you again in the future.”

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    Ruth Hand
    via Google

    “Excellent service, and the technician arrived within a very short time frame after my first call. We needed parts for both our washer and dryer which arrived in less than a week. He returned shortly thereafter and had the repairs finished within an hour. We were very impressed with Dean and his son. They were open and friendly and answered all my questions. Mr, Appliance will most certainly be our future service provider for any appliance repairs that might pop up. We highly recommend their professional help to anyone else with appliance issues.”

    Owner Response:

    “Thank you for taking the time to share your experience with us, Ruth. We are thrilled to hear that Dean and his son provided you with excellent service and were able to quickly repair both your washer and dryer. We appreciate your recommendation and look forward to being your go-to service provider for any future appliance repairs.”

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    Jason Frerk
    via Google

    “Highly recommend”

    Owner Response:

    “Thank you for recommending Mr. Appliance of Spencer, Jason! We are thrilled to hear that you had a positive experience with our services. We appreciate your support and hope to assist you again in the future.”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!