Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Reno
Real Stories, Real Results
- Ivan Bernalvia Google
- Chris Daveyvia Google
Owner Response:
“Hi Chris, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Walt Sanervia Google
“Great place. Our microwave stopped working and the parts came in the next day. The tech, Kelsey, knew how important the micro is to us and he stayed late to get it fixed. Highly recommend Mr. Appliance”
Owner Response:
“Hi Walt, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Katherine Banksvia Google
“My call was returned promptly, technicians showed up on time and were very polite and professional. Quickly diagnosed the problem and we had a quote for the repairs within hours. Will definitely call them again any time I have appliance repair needs!”
Owner Response:
“Hi Katherine, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Denny Jensenvia Google
“This is the second time that we have used Mr. Appliance and both times were 5 Star. This time we had a very serious problem with our refrig and were afraid that this one had bitten the dust. Damion came out and examined the situation and provided us with a proposal. They said they would be at our house the following Wed between 10:30 and 12:30. They showed up on time with all of the necessary equipment. A couple of hours later they said "we have good news for you, the problem turns out to be not near as big as they originally thought. They ended up giving us a refund. When we have another appliance problem, Mr. Appliance will be on our speed dial.”
Owner Response:
“Hi Denny, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Molly Maidvia Google
“Mr. Appliance helps out at Molly Maid of Reno Sparks regularly and they are the best! They are prompt and give us a quick diagnosis and repair so we can remain up and running with our 2 washers and 3 dryers! Can't say enough great things about them and they are stand up people I am happy to know! Thanks, Mr. Appliance! You ROCK!”
Owner Response:
“Hi Sabra, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Ken Bezichvia Google
Owner Response:
“Hi Ken, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Dana Bridgmanvia Google
Owner Response:
“Hi Dana, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Gordon Andrea Johnsonvia Google
“The appliance technicians arrived at the precise time of the appointment and did a very thorough job of checking out the problematic dryer, finding the trouble with it. They were efficient and professional, and we plan to call on Mr. Appliance again when needed.”
Owner Response:
“Hi Gordon, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Brenda Slaughtervia Google
“Dependable and efficient. These guys know what they’re doing.”
Owner Response:
“Hi Brenda, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Stacia Langevia Google
“Great communication, service was quick and efficient. It didn’t break the bank for the repair of my range, sure saved me from the expense of having to replace it.”
- Steven Tynanvia Google
“Prompt, professional, and clean.”
- Kathy Ballardvia Google
“Came out last week to check and issue with my washing machine, was very happy as Kelsey came out within about an hour. Unfortunately, it still had issues so I'm waiting on a part. Hopefully it will arrive tomorrow and I can get the issue fixed so I don't have to wait until next week due to my work schedule. But they are professional and fast.”
- Travis Morrisvia Google
“Tech was early, finished quickly, and even had to go get a part. Now i know the economy sucks right now, but i thought 400 bucks was steep just for a heating element.”
- Melanie Curtisvia Google
“We needed help with our range hood and Mr. Appliance saved the day! Still fairly new to the area I tried two or three other companies first and they told me they couldn’t help but Mr. Appliance did a great job in great time and for a very reasonable price. We’ll definitely call again when we need help with other appliances in the future. Thank you!”
- Linda Wetzelvia Google
“Technician was very professional and also very nice. I will for sure recommend thus company to my friends.”
Howard McGahavia Facebook“Clean, professional and on time. Problem was fixed the first time.”
- Robert Corderovia Google
“Was very efficient in what he did also had the part and replaced it Would recommend this service to anyone.”
- Tom Durantevia Google
“The technician was great; very respectful and knowledgeable.”
- Howard McGahavia Google
- MaryAnn Bentleyvia Google
“Mr. Appliance was prompt. I was called as soon as the part was into repair my dishwasher and then it was fixed in two days. I highly recommend this company.”
- Ron Iversenvia Google
“Timely; experienced; professional; knowledgeable; helpful; personable”
- Lee Smithvia Google
“I highly recommend this buisness. Mr. Appliance and their service tech, Damian is second to none. I am so impressed with their professionalism, and immediate reply to service my appliance and install new appliance. Faith H”
- Rita Griffithsvia Google
“So very pleased with Damien. He went over and above to accommodate us.”
- Glenn Orrvia Google
- Sean Downvia Google
“Really great people. The service person was great. The person I talked to on the phone was great. They were in here out of here real fast got things done reasonable prices too.”
- Gmail Customervia Google
“Kelsey is a very skilled and knowledgeable technician. They provided extremely fast and friendly service! Very quick scheduling! A++!”
- George Swenvia Google
“The technician was everything he was advertised to be. He was professional and knowledgeable.”
- Roberto Lusantavia Google
- Mike Steinervia Google
“Fantastic work on our convection/ microwave oven. Fixed two problems. They were professional and polite. Good price”
Owner Response:
“Hi M, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
Owner Response:
“Hi Ivan, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”