Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of North Las Vegas
Real Stories, Real Results
- Martin Woznyvia Google
- Cheryll Earlock-arinwinevia Google
“Excellent service, highly informative, and extremely professional and customer service oriented. Which is nearly unheard of these days. Alejandro answered all of our questions and provided detailed information on all services performed and needs going forward. This was our second time using Mr. Appliance and we will continue to use them going forward.”
Owner Response:
“C.L. thank you so much for being such a loyal customer! We really appreciate your business. We are so happy to hear that you value Alejandro as much as we do. Our technicians are always happy to answer any questions we can to help our customers get the maximum efficiency from all their appliances. ”
- Mars Nvia Google
“Quickly diagnosed the problem. Offered a fair price. Completed the repairs that day. Would rehire and recommend.”
Owner Response:
“Mars N, Thank you for you letting us know that you found pricing to be fair on your same day repair service! We appreciate your recommendation and look forward to working with you in the future! ”
- Laurie Abdovia Google
- CAROL MCLEODvia Google
“Very efficient tech and able to resolve my problem promptly. Also very mindful of making sure appropriate areas were covered etc”
- Claretha Mortimervia Google
Owner Response:
“Claretha, thank you so much for leaving 5 stars! We look forward to working with you again in the future!”
- Lisa Bozekvia Google
“Friendly staff , great customer service & always on time .”
- Maria Almariovia Google
- Jim Liuvia Google
- Dan Cronevia Google
“Super responsive with scheduling and service calls. Kolby was a great tech who explained the issues very well and had a great knowledge set around the parts and manufacturer in my case.”
- craig gioiavia Google
“John arrived early and was professional and knowledgeable. He pinpointed the problem with the dryer and fixed it promptly. John explained the issue and made sure we knew to call if there were any further issues. First time using this company but will be the first call if the need arises. Everyone from the office staff and technicians were friendly and efficient. Great company.”
- Jane Flahertyvia Google
“Quick same day response when the refrigerator quit. Reasonable pricing. Will call again when we need appliances repaired.”
- Christine Crovettivia Google
“Our dryer broke, Louis came the next day and fixed it on the spot. He even went out to get a part and came right back!”
- Wade Haughtonvia Google
“Alejandro gave excellent service very knowledgeable very courteous. Definitely prefer anyone. To you”
- Chen Wei Chanvia Google
“Chris is professional and very clean working attitude. Communication from filed a case, follow up with company, get parts to ship, shipping is arrive, schedule a date/time, the date and time confirm, the technician who is coming in is inform, time frame accepted, completed the job. Flawless! 5 stars!!!!!!!!”
- Alan Waxlervia Google
Owner Response:
“Alan, thank you for leaving 5 stars! We're always happy to help our customers with their SubZero appliances! Please let us know if there is anything else you need.”
- Susan Pratusvia Google
Owner Response:
“Thank you for the review Susy! We appreciate you choosing Mr Appliance and taking the time to leave us 5 stars! ”
- Steve Borzagevia Google
“This is the second time I've used them. Excellence from my initial phone call to make an appointment to John showing up exactly when they said he would along with text updates including a picture of John. He identified the problem with our washer, had the parts we needed and repaired. Super friendly and knowledgeable. They don't seem inexpensive but considering we received A+ service and sometimes we lose sight of what it costs to run a great business in 2024, I believe they are quite fair. If you want super cheap, do it yourself. I will use them again!”
- Cathy Cfloridiavia Google
“Great job great service. Colby identified the problem and repaired on the spot. Highly recommend!”
- R8R33via Google
“Great service, professional and fast!”
- Barbara Harplingvia Google
- GLEN BECKERvia Google
“Great company with excellet technicians that can fix built in refrigerators. Custormer service is amazing, will continue to use their services!”
Owner Response:
“Glen, thank you so much for the review! Its been our pleasure to service your built in KitchenAid fridge. Thank you for letting us know we are meeting our goal to provide excellent customer service!”
- Kevin Collopyvia Google
Owner Response:
“Kevin, thanks for the review! We appreciate you trusting Mr Appliance to repair your KitchenAid fridge!”
- LOREN LEVINEvia Google
“Very professional. On time and communication is great. There were no hidden issues or fees. What was estimated/promised was the actual price and solution”
Owner Response:
“Loren, thank you for letting us come up to NW Vegas to repair your GE oven! When we build you a quote, that is the price you can always expect to pay. We know communication is important, our customers wil never receive any surprise charges. ”
- Michelle McGinnvia Google
“Mr Appliance to the rescue again!!!”
Owner Response:
“Michelle, we are so glad we were able to come out to La Madre Foothills and save the day! Washer, dryers, coffee makers, fridges... you can always count us to do it all! :) Thanks for being such a great customer! ”
- Jane Moorevia Google
“Our Tech, John, was fantastic, he knew exactly what the problem was and fix our Maytag Neptune Gas Dryer giving us many more years of use. Thank you”
Owner Response:
“Jane, thank you so much for the review! We love our customers in the Lone Mountain area. We love that you are going to be able to get more use out of your Maytag dryer now. We agree that John is fantastic! We are so grateful to have him on our team! ”
- michelle davidsonvia Google
“Done in a timely manner very professional with job I will use again.”
- Mike Kellyvia Facebook
“They were fantastic. Their Technician; Gavin, did a great job. He did a phenomenal job.”
- Melissa Daileyvia Google
“From the office staff to the technicians. They were helpful, professional and fast! I highly recommend this company”
- Bella Cvia Google
“Easy efficent”
Owner Response:
“Martin, Thank you for letting us know that we were efficient during the repair of your Whirlpool refrigerator. We appreciate your business! ”