Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Montgomery, AL
Real Stories, Real Results
- Roimesha Leevia Google
- webley rogersvia Google
“ON TIME- FIXED IT - KEPT ME WELL INFORMED -COULD NOT BE MORE IMPRESSED”
- Rochelle Whatleyvia Google
“I appreciated the informative text letting me know the technicians name, photo and approximate time of arrival. The technician provided thorough information & even cleaned up before he left. Our appliance was up & working again in no time . I highly recommend this company.”
- Kimball Scrogginsvia Google
- Kristen Moorheadvia Google
“Mr Appliance came out and fixed our gas burner. Ben diagnosed it quickly, ordered the part, and fixed it shortly after. They did quality work for a reasonable price. We will hire them again.”
- Shane Shanevia Google
“Jacob was quick with diagnosis. The suspension springs were out in our Maytag Washer. Fixed as soon as parts arrived.”
Owner Response:
“Thank you, Shane, for sharing your experience with Jacob and our team at Mr. Appliance Of Montgomery. We're pleased to hear that the diagnosis and repair of your Maytag washer were handled efficiently. Your satisfaction is our priority, and your feedback is greatly appreciated.”
- Ben Hicksvia Google
“Very good service, technician was knowledgeable and preformed his job correctly and with quick response.”
Owner Response:
“Thank you so much for your kind words, Ben. We're delighted to hear that you had a positive experience with our technician and that the service was both efficient and effective. Your feedback is greatly appreciated and motivates us to continue delivering top-quality service to all our customers.”
- Vickie Jonesvia Google
“Very good.”
Owner Response:
“Thank you for your five-star review, Vickie. Our team at Mr. Appliance Of Montgomery always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.”
- Paula Pacevia Google
“The technician was friendly, competent and completed the repair in a timely manner. My only negative is that it takes so long to get an appointment but that was not his fault. I would definitely use this company again but wish they had actual service persons in Montgomery instead of having to come from Dothan.”
Owner Response:
“Thank you, Paula, for your kind words about our technician. We're delighted to hear that you were pleased with the service provided. We understand the inconvenience of scheduling delays and the distance our technicians travel, and we appreciate your patience and understanding. Your feedback is invaluable in helping us improve our services.”
- Ellen Ingramvia Google
“Very professional and great job well done. I will definitely recommend and use Mr. Appliance for my future needs. Thank you.”
Owner Response:
“Thank you, Ellen, for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our service professional and satisfactory. Your recommendation means a lot to us, and we look forward to assisting you in the future.”
- Kathleen Millingtonvia Google
“I had a wonderful experience! My repairman was AWESOME! He went above and beyond expectations. He is welcome back anytime !”
Owner Response:
“Hello and thank you for leaving your review! Our compassionate and understanding staff here at Mr. Appliance Of Montgomery are always here to handle logistics so you can focus on the important things. We hope you have a nice week.”
- Ashley Cablevia Google
Owner Response:
“Thank you so much for your glowing review, Ashley! We're thrilled to hear that you had a positive experience with Mr. Appliance of Montgomery. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. We look forward to serving you again in the future.”
- James Lauridsonvia Google
“Benjamin is knowledgeable about courteous.”
Owner Response:
“Thank you for your five star review. The Mr. Appliance Of Montgomery team is delighted we could serve you so well.”
- Sheila Austinvia Google
“Benjamin, was very professional and efficient. Great experience! Thank you!”
Owner Response:
“Thank you for sharing your positive experience with Benjamin. We're delighted to hear that his professionalism and efficiency made a great impression on you. Your feedback is greatly appreciated!”
- Walter Carrollvia Google
Owner Response:
“Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance Of Montgomery. Your satisfaction is our top priority, and it's great to know that we met your expectations. We truly appreciate your support and look forward to serving you again in the future.”
- Teyvon Whetstonevia Google
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance Of Montgomery was able to help work through your case. We hope to work with you again; take care.”
- hotbaseball gamingvia Google
Owner Response:
“Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Mr. Appliance Of Montgomery and hope to see you again; take care!”
- Mary Bartlettvia Google
“Great service. Had a repair person to my house within 2 days. Great person, respectful, and knew his stuff.”
Owner Response:
“Thank you for your wonderful review, Mary! We're thrilled to hear that you had a positive experience with our service and that our repair person met your expectations. Your feedback encourages us to keep providing excellent service. We look forward to assisting you again in the future! - Janet, manager.”
- Dale Montgomeryvia Google
Owner Response:
“Thank you for the 5-star rating, Dale! We appreciate your support and look forward to serving you again. - Janet, manager.”
- Vickie Moorevia Google
Owner Response:
“Thank you for the 5-star rating, Vickie! We appreciate your support and look forward to serving you again. - Janet, manager.”
- Chip Garrardvia Google
Owner Response:
“Thank you for the 5-star rating, Chip! We appreciate your support and are glad to have met your expectations. - Janet, manager.”
- Wendell Wigginsvia Google
“Tech, Mr. Joel was very professional and took the time to explain in detail his findings. His diagnosis was on point.”
Owner Response:
“Mr. Wiggins: Thank you for your review. Joel mentioned to me how much he enjoyed working with you!”
- Tiffany Dillardvia Google
“Excellent service and fast repair. On time and very flexible with your busy schedule.”
Owner Response:
“Thank you for your wonderful review, Tiffany! We're thrilled to hear that you experienced excellent service and a fast repair. Your positive feedback motivates us to keep providing top-notch service. We look forward to assisting you again in the future! - Janet, manager.”
- Frank Wercinskivia Google
“Great service”
Owner Response:
“Thank you for your concise feedback, Frank! We're glad to hear you had a great experience with our service. We appreciate your support! - Janet, manager.”
- Joseph Saynukvia Google
Owner Response:
“Thank you for the 5-star rating, Joe! We're glad you had a great experience with us. Your support means a lot! - Janet, manager.”
- Megan Gandyvia Google
“Benjamin was polite and professional. He arrived within the two hour window. Unfortunately, we need an electrician. Elise was very polite and professional as well. Will definitely recommend Mr appliance.”
Owner Response:
“Thank you for your review, Megan! We're glad to know that Benjamin and Elise were able to provide you with a good experience. We're sorry to hear you needed further assistance from an electrician, but we appreciate your recommendation and we hope to be of service to you in the future.”
- Isabel Gordonvia Google
“Courteous, efficient, professional and good communication.”
Owner Response:
“Thank you so much for your positive feedback, Isabel! We're thrilled that you appreciated our team's professionalism and communication skills. We're here to provide the best service possible. Thanks for choosing Mr. Appliance of Dothan & Montgomery.”
- Toye Davisvia Google
“Wow. Benjamin was great. He arrived on time for the first visit and diagnosed the problem while I was on lunch break from work. He notified me the part had to be ordered and the company would call me when it was in. Just as he said the company called me and we arranged for an appointment the following week. Once again, Benjamin was on time with the appropriate piece still in the mailing envelope. He connected all the pieces as well as cleaned up any areas that were affected outside of the refrigerator and we had a great conversation while he completed his work. Refrigerator is back to normal with making ice and not leaking at the filter and I am excited. I’ve already told Benjamin I have another item I’d like him to look at within my home and he replied he’d be glad to diagnose once I call the company and make arrangements through them which I will. Benjamin was very professional and completed everything in a timely manner.”
- Xavier Jointervia Google
- Angela Kingvia Google
“Mr. Appliance was so helpful to me I had 2 separate technicians and both were great the 1st one found the problem and explained to me what was going on with my washer and we ordered the parts needed, the second one came and installed it and explained what he was replacing and how it should run much better. The office staff when calling was so nice to me I explained to them that I had just purchased my home and the appliance was left in working condition and that this was my 1st time having issues with it, both ladies I spoke to worked with me looking up my appliance and telling me what they would be able to do. I am so grateful for the help I received. Thanks Mr. Appliance.”