4.9/5

27 Ratings

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April Creamer
April Creamer via Google

John Long
John Long via Google

Tech was very thorough and knowledgeable & efficient

navy93
navy93 via Google

I had a cracked freon line from moving my refrigerator to another house. The Mr. Appliance professional came, looked at the issue, then proceeded to fix my refrigerator. Then he cleaned up after himself, and left. I am completely happy with his work. Job well done.

Anita ALBANESE
Anita ALBANESE via Google

Extremely thorough and was able to find and fix the problem with my oven. I really liked that I received a photo of the service person before they arrived. That’s a lovely safety feature.

LaVerne Roper
LaVerne Roper via Google

I was impressed with his work. He was able to find out the problem and fix it.

Larry Scott
Larry Scott via Google

Outstanding job balancing and leveling my refrigerator. Professional and on time.

Brian Davis
Brian Davis via Google

Not one to emote, but from the initial phone call, to the scheduling, to the communications, to the service, the results and then the follow-up…… I could not have been happier- especially compared with other providers I have used in the past. And the price was fair as well.

Amina Gjonbalaj
Amina Gjonbalaj via Google

My experience was great ! Definitely recommend. I was able to get an appointment quickly, a polite knowledgeable gentleman came and diagnosed my oven issue - ordered the part and came back when the part came in and fixed the oven.

Elaine Archer
Elaine Archer via Google

My experience with Mr Appliance of Middletown and Glastonbury has been exceptional. Refreshingly so. My initial call to Mike was handled with concern and he tried to get me a service call that same day. However the service call happened the next morning and Mike was timely with his call back explaining the reasons for the next day service call. Dmytro , our service technician, was timely and spent one hour trying to figure out why my freezer door wouldn’t stay shut. He explained that the model of the appliance did not have a mechanism to adjust the door to hang more evenly on the magnet. I was even impressed because Dmytro came back to make sure all tasks were completed with this call. He realized a small screw needed to be put in. Now that is a technician conscientious about his work. I also received a call back from Mike, on the day of the service call, which enhanced the positive customer experience. I would recommend Mr Appliance of Middletown and Glastonbury for all of your appliance needs.

Michael Koster
Michael Koster via Google

Very professional. Showed up on time, very knowledgeable, explained everything. Company had great communication from scheduling straight through to the repair.

Evelyn McMillan
Evelyn McMillan via Google

It was a very pleasant visit.

Dave Ambrose
Dave Ambrose via Google

Fast and excellent service. Very friendly and helpful techs. Would absolutely recommend

Mari Scalesse
Mari Scalesse via Google

Excellent service! Very professional and knowledgable. I really appreciate that they found time that worked with me to come back with ordered part. They had to do some juggling to get that done!

Response from Owner

Thank you so much for the review, Ms. Scalesse. We know how hard it is to watch your laundry pile up when you are without a washing machine. Concerning noises are often an indicator of a larger issue, so we are glad we got out to you in a timely fashion to replace that speed sensor on your Maytag washer. You have been an absolute pleasure to work with, so thank you so much for choosing Mr. Appliance of Middletown - Glastonbury to diagnose and complete your washing machine repair.

Erik Chamberlain
Erik Chamberlain via Google

Awesome service!

Bryce McMinn
Bryce McMinn via Google

These guys are great. Professional, competent and reasonably priced. Ask for Dave. The guy is an appliance genius.

Marcia Pasco
Marcia Pasco via Google

Prompt and efficient service. Knowledgeable technicians. Excellent explanations which were given in a very pleasant and personable way. Reasonable pricing. A visit that I was dreading turned out to be fine.

Carol Wasserman
Carol Wasserman via Google

Scheduling my initial consultation was easy; the receptionist was very pleasant. And I was quite pleased at how quickly the technician, Dave, determined what was causing the issue with my dishwasher. He was able to apply a temporary fix and came back within a week to replace the defective part. He was neat and efficient. I will definitely call Mr. Appliance again!

Carmen Gomez
Carmen Gomez via Google

Very happy with Mr. Appliance.. friendly and fast service.

Jack Wagner
Jack Wagner via Google

Great servce. I would not use anyone else.

Lynn Riley
Lynn Riley via Google

Total Number of Reviews:27

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