Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Cleveland
Real Stories, Real Results
- C Tvia Google
- Becky Cowperthwaitevia Google
- Paul Christensenvia Google
“Techs were prompt, kind and extremely clean. They seemed knowledgeable about my fridge and the potential issue. After ordering a part, they installed the part and defrosted the coils. Freezer has been properly cold every since.”
- Dave Woolstenhulmevia Google
- Christina Taesdalevia Google
“Dustin is extremely knowledgeable and professional. He explained every step of the process and gave me helpful tips for maintenance to be aware of on appliances. Really appreciate him!”
- Joni Snedakervia Google
“Luis was very professional and kind. They provided service quickly and effectively!”
- Jackievia Google
“Dustin is always professional and does an amazing job. He explains everything he is doing step by step and makes sure you know what the problem is and how much it is going to cost and give you tips on how you can make your appliance last longer. I 10/10 would recommend Mr Appliance. They are quick to respond and do quality work!!”
- Brett Handyvia Google
“This repair job was not straightforward and could have resulted in damage to the adjacent cabinetry. Dustin was very candid about the risks and laid out the options, including not going forward with the repair. He was very careful and, fortunately, there was no damage to the cabinetry. Thanks for helping me solve the problem!”
- Renee Morganvia Google
“Amazing were professional and friendly very informative on how to use my washer And extend the years. Price was very reasonable. Thank you Dustin and Kelbe.”
- Renee Morganvia Google
“Needed washer repair Kelbe and Dustin came they went above and beyond. Helped by explaining how to get more out of my washing machine. Fixed my washer prices were very reasonable. Thank you”
- Terry Jordtvia Google
“Dustin has fixed our fridge and just fixed our dryer. He does a good job and knows what he is doing.”
- Troy Bennettvia Google
“On time, prepared, very informative, nice, would recommend to everyone!”
- Joseph Sealvia Google
“Dustin was very professional, he knew what he was doing, and was able to get my washer repaired quickly.”
- Joel Matteauvia Google
“Dustin was very knowledgeable and quickly fixed my issue. He explained the problem and offered some tips as well without sounding condescending. He was excellent.”
- Troy Masonvia Google
“Great service and top of the line techs. Highly recommend!”
- Catherine Dunnvia Google
“The guy was great and very helpful to get our fridge fixed once again. Lemon products we have these days. 🤔”
- Eric Burrvia Google
“Phenomenal service! Above and beyond. Dustin was super helpful explaining how we can better care for our appliances in the future. Answered all our questions. Will certainly call again when we need more help around the house.”
- Clint Leathamvia Google
“Have been a loyal customer over there professional service, very informative on my issues and ways to help”
Owner Response:
“Thanks Clint for the wonderful review of Mr. Appliance Of Salt Lake And Tooele. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!”
- Randee Gilesvia Google
“My technician Dustin was great. Professional, friendly, prompt, clean and tidy. Diagnosis was quick and efficient. Dustin went the extra mile to inform and educate us in ways to help keep our appliances running smoothly and even possibly needing fewer repairs in the future. Thanks!”
- Mary Lazenbyvia Google
Owner Response:
“Thanks, Mary for the wonderful review of Mr. Appliance Of Salt Lake And Tooele. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!”
- Lisa Nixvia Google
“Have called Mr Appliance several times. Always impressed on their promptness and the level of education/explanation I get. Will continue to use them in future.”
Owner Response:
“We are glad to know that your everything ran smoothly with the help of the Mr. Appliance Of Salt Lake And Tooele team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”
- Ainsley Thurbervia Google
Owner Response:
“Thank you so much for taking the time to get in touch. At Mr. Appliance Of Salt Lake And Tooele it is an honor for us to be a part of these moments and we're so happy to hear that you were pleased with the service. All the very best to yourself and your family.”
- Dave Folkervia Google
“The team was knowledgeable and friendly Price was fair”
Owner Response:
“Thank you, Dave, for your kind words. We're delighted to hear that you found our team knowledgeable and friendly, and that our pricing met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service.”
- Denise Dardervia Google
“The technicians were excellent. Knowledgeable, clean, friendly and competent!”
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance Of Salt Lake And Tooele was able to help get your appliance working again. We hope to work with you again; take care.”
- Taylor Bensonvia Google
“Great service! The gentleman that came over was able to figure out and fix the problem right away and I can finally get my laundry done again”
Owner Response:
“Thank you for your kind words, Taylor. It's wonderful to hear that our technician was able to quickly diagnose and resolve the issue, allowing you to get back to your laundry routine. Your satisfaction is important to us, and we truly appreciate your feedback.”
- Robert Chancevia Google
Owner Response:
“We appreciate the five stars! Thank you for rating Mr. Appliance Of Salt Lake And Tooele and have a great day.”
- John H. Wrightvia Google
“Justin did a great job analyzing the problem and showing me what was failing . Timely scheduling. Will use Mr. Appliance again.”
Owner Response:
“Thank you for your five star review. The Mr. Appliance Of Salt Lake And Tooele team is delighted we could serve you so well.”
- Robert Bauervia Google
Owner Response:
“Thanks Bob for the wonderful review of Mr. Appliance Of Salt Lake And Tooele. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!”
- Annie Walgamottvia Google
“I’m a DIYer and has tried to fix my washer before Mr. Appliance came out. They put everything back the way it was supposed to and fixed the problem quickly. They also stayed and made sure the washer was fully fixed before leaving.”
Owner Response:
“Thank you for leaving your review, Annie! Our compassionate and understanding staff here at Mr. Appliance Of Salt Lake And Tooele are always here to handle logistics so you can focus on the important things. We hope you have a nice week.”
- Candice Davisvia Google
“They did an awesome job in fixing our appliances. Wound definitely recommend them to others.”
Owner Response:
“Thank you, Sean, for your kind words and recommendation. We are thrilled to hear that you were pleased with our service in fixing your appliances. It's always our goal to provide excellent service to our customers.”
“Our technician, Dustin, did a fantastic job. He was able to see the problem with my dryer so quickly and fixed it up in no time! He was informative and gave many helpful hints! Definitely went above and beyond and would call again if we every need help with our appliances! 10 out of 10!”