Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Edina
Real Stories, Real Results
- KRISTEN THURBERvia Google
- Bill Ovia Google
“Our washing machine was slowly refilling with water after use. Andrew of Mr. Appliance made two visits, one to diagnose the problem and a second to fix it successfully.”
- THOMAS DAVISvia Google
- BILL BOYTvia Google
- Katie Stockwellvia Google
“Kris B rocked! Timely, communicated the costs clearly before starting work and we came up with a solution promptly based on his findings. Respectful and up front-thanks Kris!”
- Suman Gmvia Google
“Kris Borgeson did an amazing job !!!”
- SUSAN FINKvia Google
“The repair person did an assessment of our washing machine and replaced the rubber seal. He had the part in his truck, ao he was able to fix it right away. Professional, courteous, and did a good job on the repair. Highly recommend!”
Owner Response:
“Susan thanks for the review. We are glad that Andrew resolved the bad order issue with the door bellows on your Electrolux washer. Thanks also for your business and trusting Mr Appliance when you needed washer repair.”
- Zachvia Google
“It was easy to schedule a repair. Kris came out promptly at the time requested. Excellent communication. Parts were needed and ordered. Repair was finished quickly and costs were explained thoroughly.”
Owner Response:
“Zach thanks so much for the review. We are glad that Kris resolved the leaking problem on your Bosch dishwasher. Thanks also for your business and trusting Mr Appliance when you needed dishwasher repair.”
- DAVID ROWLANDvia Google
“Excellent technician made needed repairs and restored our dryer to new condition.”
Owner Response:
“David thanks for the review. We are glad that Dee resolved the issues you were having with the Maytag dryer. Thanks also for your business and trusting Mr Appliance when you needed dryer repair.”
- DEVIN VANDER SCHAAFvia Google
“Dee was an awesome person to work with. Went above and beyond to help us with our broken washing machine. Dee is fantastic and helped tremendously.”
Owner Response:
“Devin thanks for the review and your kind words about Dee, We are very pleased that Dee solved the no draining issue with your LG washer. Thanks also for your business and trusting Mr Appliance when you needed washer repair.”
- JULIE ANN HANKSvia Google
“Easy to communicate with, great service, fair pricing.”
Owner Response:
“Julie Ann thanks for the review. We are glad that Andrew resolved the gas smell and no heat issue with your GE oven. Thanks also for your business and trusting Mr Appliance when you needed oven repair.”
- NANCY SMITHvia Google
Owner Response:
“Nancy thank you for the review. Peter gave it his best shot on the refrigerator that would no longer cool. All appliances will reach a point that its not worth repairing any longer. Thanks also for your business and trusting Mr Appliance when you needed refrigerator repair.”
- Ana Boehmvia Google
Owner Response:
“Ana thanks so much for your review. We are glad that Peter resolved the problem with the Jenn-Air oven that was tripping the breaker. Thanks also for your business and trusting Mr Appliance when you needed oven repair.”
- AHMED MOHAMEDvia Google
“Andrew was so kind and got the job done fast and he knows what he is doing.”
Owner Response:
“Ahmed thank you for the review. We are please that Andrew resolved the noise issue on your Samsung dryer. Thanks also for your business and trusting Mr Appliance when you needed dryer repair.”
- PHILLIP HOLMvia Google
“Prompt efficient, well-groomed and polite. Impressed with our service for the first time. Impressed with our service for the first time. We will be using them again.”
Owner Response:
“Phil thank you for the review. We glad that Peter resolved the noise issue with your Kenmore dryer. Thanks also for your business and trusting Mr Appliance when you needed dryer repair.”
- BILL JACOBSvia Google
“Your representative was very professional and very helpful and getting my refrigerator back to top working condition. I was also impressed on his first visit and how well he worked with a newer employee who was learning the ropes. He was very patient and understanding with newer workers progress and gave positive reinforcement to her work. He is a credit to your organization.”
Owner Response:
“William thanks for the review. We are glad that Kris resolved the problem when your GE refrigerator was not cooling properly. Thanks also for your business and trusting Mr Appliance when you needed refrigerator repair.”
- Terry Teachoutvia Google
“2 technitiams repaired my refrigerator ice maker and one other unknown problem- bothe techs were very knowledgeable and did a great job”
Owner Response:
“Terry thanks for the review. Glad that Kris solved the no ice problem with your JennAir refrigerator. Thanks also for your business and trusting Mr Appliance when you needed refrigerator repair.”
- Karen Galevia Google
“Highly professional, timely, and efficient service.”
Owner Response:
“KnD thanks for the review. We are pleased that Kris solved the issue when your dryer would not turn on. Thanks also for your business and trusting Mr Appliance when you needed dryer repair.”
- PETER KNOLLvia Google
“Rep was punctual and concise in diagnosing and fixing the problem. Very happy with this experience.”
Owner Response:
“Peter thanks for the review. We are glad that Andrew solved the noise problem with your Maytag dryer. Thanks also for your business and trusting Mr Appliance when you needed a dryer repair.”
- MICHELE NEALENvia Google
“Very prompt service. Friendly, professional staff.”
Owner Response:
“Michele thank you for the review. We are very pleased that Kris provided the service and solution you needed when your Bosch dishwasher had a heating problem. Thanks also for your business and trusting Mr Appliance when you needed dishwasher repair.”
- Nikki Johnsonvia Google
“This is our third time using Mr. Appliance for our rental property. Andrew was friendly, knowledgeable and got our dryer back running quickly.”
Owner Response:
“Ron thanks for the review and the repeat business with your rental properties. Glad that Andrew took care of you dryer issues quickly. Thanks also for your business and trusting Mr Appliance when you needed dryer repair.”
- Mark Bordsonvia Google
“The service was top notch,and the service person was very polite and very nice.”
Owner Response:
“Jane thanks for the review. We are glad that Andrew was able to resolve noise issue on your LG dryer. Thanks also for your business and trusting Mr Appliance when you needed dryer repair.”
- DAVID CAMERONvia Google
“Fast and efficient interaction, very friendly service. I asked for a bigger job (oven motherboard and more) earlier if something opened up- and the same day I had the repairman back for the fix! Just so grateful for the speed and support offered.”
- ANDREA MUELLERvia Google
“Service rep was great! Scheduling was a little bit slower but worked out in the end.”
Owner Response:
“Thank you for your kind words, Andrea! We're glad to hear that our service representative met your expectations. We appreciate your patience with the scheduling process and are pleased that everything worked out in the end. Your feedback helps us improve our services!”
- Pam Albinsonvia Google
“My service man was impeccable in his knowledge and knew exactly what the problem was. The machine is performing beautifully now so my "clothes" and I are happy and satisfied.,”
Owner Response:
“Pam thanks so much for the review. We are glad that Andrew solved the locking door and draining issue on your Maytag washer. Thanks for the business and trusting Mr Appliance when you needed washer repair.”
- Nik Ebertvia Google
“$$$ I love long time $$$ &&& I love on time &&& *** so good ***”
Owner Response:
“Nik thank you for the review and trusting Mr Appliance when you needed appliance repair.”
- NOVA VETCLINICvia Google
“Prompt service, friendly, and quickly fixed the issue. We will continue to use them in the future.”
Owner Response:
“Thea thank you for the review. Thanks also for the business and trusting Mr Appliance when you needed appliance repair.”
- David Nelsonvia Google
“Wow. Our ice maker was having issues and Peter came out to fix it. He attempted many things and many trips...all appreciated. Then he determined our ice maker had a faulty heater and motherboard. At first, it was believe we need to replace the entire door due to the difficulty of our fridge. Well...Peter researched on his own time to find better solutions...without us even asking! AMAZING. He found a much cheaper way of fixing the issue and now we finally have ice regularly. From the first schedule with Dawn to having Peter out...A+. I would highly recommend this company for their integrity, determination, and overall quality of work.”
- Carol Barnesvia Google
“Fast efficient service with a reasonable price. Andrew was polite, respectful, pleasant and knowledgeable; professional. Very happy with his work.”
- ANTONIO RABAEYvia Google
“I am very happy with the service of Mr Appliance. Andrew was very professional and patient with all my questions and helped me better understand care of my dryer. He had the needed part and was able to fix it immediately. I highly recommend Mr Appliance.”