“We were so happy with the friendly and professional service from both the phone interactions to Brent who repaired our dishwasher. He explained things clearly and provided options. The whole experience was very positive. We will definitely use Mr. Appliance again.”
Amy Knox , Minneapolis, MN
“Was very happy with the service I received. Jeff was able to diagnose the problem. Order a part in mere days. Had the part installed quickly. Dishwasher was up and running after a painful hiatus. He cleaned up all the mess, and buffed up the dishwasher. Very pleasant. Thanks Jeff!”
“Recently, the ice/water dispenser on our Sub Zero refrigerator stopped working. I debated on whether repairs should be done by a Sub Zero dealer but I saw the great reviews for Mr. Appliance and called them for an appointment. A service technician (Tom) came out the next day. Within 10 minutes, Tom diagnosed the problem, gave me an estimate and ordered the parts. Two days later, Tom returned, quickly installed the parts and we were back in business. A few days later, the occasional squeak in our clothes dryer became constant and ridiculously loud. Without hesitation, I called Mr. Appliance and explained the problem. Once again, Tom came out the next day to take a look. Just from the description, Tom was confident he knew the problem and brought the parts with him in hopes of avoiding a second trip. 60 minutes later, the dryer was operating perfectly. Everyone I spoke to at Mr. Appliance was friendly and professional. Best of all, the repairs were done really fast and their charges were very reasonable. I wholeheartedly recommend them for any appliance repair.”
Keith Swart , Edina, MN
“Chris did a great job diagnosing and repairing our Viking oven. He answered several technical questions about this and a couple other kitchen appliances we have.”
Jim Tillemans , Edina, MN
“The very best in service and support. Have called on Larry several times over the last ten years and he has always had an answer and fixed the problem quickly. Great advice on maintaining our older pieces and has caught problems before they where bad. If all service people where half as good as he is the world would run pretty smoothly.”
Craig J , Minneapolis, MN
“Larry was great! Fast, friendly, and only fixed what was needed. He gave helpful advice for future problems. We'd call him for help in a second.”
Kent B. , Minneapolis, MN
“They respond on weekends, order needed parts, put them in and even supply a little replacement appliance (e.g. refrigerator) if possible. There is no one like them, in my experience!”
Judy R. , Minneapolis, MN
“Was very pleased with your service twice now! Was able to get an appointment quickly both times. This past visit, our dryer wasn't working. We're a vet clinic and clean towels are a necessity. Our service person got the part in right away and we were up and running the next business day. Very grateful for your fine care! We'll be back, but hopefully not too soon! ;-)”
Marie N.
“My Tech was great. Quick response time. Used shoe covers. Very polite & personable. I will definitely call Mr. Appliance in the future.”
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“My Tech was the best service person I have ever had! He was polite, on time and really did a great job!!!”
Tim F.
“Our tech was very nice and clearly explained the problem and repaired it. He left everything, including our freezer perfectly clean!”
Angie G.
“Unbelievable service this company provides. The communication is hands down the best. An email with the technicians name and picture was very comforting along with a text message when he was on his way with a picture of the technician again. Ray, our technician, was very professional and made me feel at ease having a stranger in my home. I would definitely use them again and will be referring them to neighbors and friends. Thanks Ray!”
Catherine W. , Minneapolis, MN
“Thank you for such excellent service and a great technician. All is well and my 60 employees are no longer bugging me on an hourly basis! Thank you, again.”
Sylvia O. , Minneapolis, MN
