4.9/5

49 Ratings

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Sherry Hashman
Sherry Hashman via Google

I called Mr. Appliance two days before Thanksgiving and they sent someone the same day. They assess the problem and offer options so that the client can make an informed decision. Kenneth and the office staff were personable, prompt, and professional. I will definitely use them again!

Jan Buss
Jan Buss via Google

When I called Mr. Appliance for repair of my washer, the service agent was very considerate and arranged for prompt repair service. I received a text/email when the repairman was enroute, along with his photo. This was appreciated since I had never worked with this company before. I was pleased with the warranty given on the work done, and Kenneth, our service technician, was knowledgeable and friendly. My washer is now working great! Should I need repair work done in the future, I will call Mr. Appliance first.

Response from Owner

Thank you for taking the time to share your experience, Jan! We're thrilled to hear that our team provided considerate and prompt service. It's great to know that Kenneth helped make the process smooth and that your washer is now working well. We look forward to assisting you again in the future!

William Hodges
William Hodges via Google

The tech was friendly and professional

Response from Owner

Thank you for your kind words, William! We're glad to hear that our technician made a positive impression with their friendly and professional service. We appreciate your feedback!

Melissa Ratoiff
Melissa Ratoiff via Google

Kenneth was polite, knowledgeable and quick. Would recommend!!

Response from Owner

Thank you for your wonderful review, Melissa! We're glad to hear that Kenneth provided you with polite and knowledgeable service. Your recommendation means a lot to us!

Tiffany Lee
Tiffany Lee via Google

Easy to contact, make appointment. Reasonable priced and Kenneth our technician was awesome! Thank you!

Response from Owner

Thank you for your kind words, Tiffany! We're thrilled to hear that you found our services easy to use and that Kenneth provided awesome service. Your satisfaction is our priority, and we look forward to serving you again!

Debra Weaver
Debra Weaver via Google

Very nice guy and very helpful

Dana Stewart
Dana Stewart via Google

What a reliable company, with courteous knowledgeable techs.

Earnest Collins
Earnest Collins via Google

Mr. Appliance team technician was very prompt, curtious and reviewed all the details found with out fridge!! The best service on any of my appliances 👍🏽👍🏽

Rick and Kim Brickley
Rick and Kim Brickley via Google

Kathleen Routh
Kathleen Routh via Google

Kenneth was great.polite&helpful.i enjoyed having him in my home & my dryer is fixed.ty

Neelia Ross
Neelia Ross via Google

Very prompt, courteous and efficient. Highly recommend this company and our technician, Kenneth.

Cate Walls
Cate Walls via Google

Very much appreciate Mr. Appliance! Kenneth arrived on time, in uniform and was preceeded by two reminder texts and an 'on the way' text to service a GE warranty claim, twice. Especially appreciate the photo - as I was home alone. Polite, friendly, provided clear expectations of next step and willing to answer all questions. Quick too! Shoe covers and generally safety/care for the spaces occupied during repair. Each time Kenneth has visited our home I have had the upmost confidence in the resolution of our concerns. As an installation support rep for a big box store, I am truly impressed by my quality of service and can verify that you are getting exactly what you expect from this company.

Thersa Mayer
Thersa Mayer via Google

Very nice and knowledge. Clean and friendly.

Philip Campbell
Philip Campbell via Google

Most knowledgeable and competent tech we have had in years.

Response from Owner

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our tech. Your feedback motivates us to continue delivering exceptional service.

Jody Parrott
Jody Parrott via Google

Krystal Morris
Krystal Morris via Google

Jared Walter
Jared Walter via Google

Kenneth did a great job with our freezer repair! On his first visit he identified the issue and got the correct parts ordered. Came back after the parts arrived and got everything installed quickly. Very friendly, knowledgable, and patiently answered all our questions. Left the area very clean.

Carolyn lloyd
Carolyn lloyd via Google

Bob
Bob via Google

Very good technician. Professional and considerate.

Allen Boyd
Allen Boyd via Google

We received an on-site visit within 4 hours of calling, and Kenny quickly diagnosed and repaired the problem appliance. Very professional, courteous, and a wonderful representative of Mr. Appliance.

Total Number of Reviews:49

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