Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Baytown
Real Stories, Real Results
- Melanie L.via Google
- Big T.via Google
- Donna M.via Google
Owner Response:
“We're glad to hear that you were very satisfied with our services. Thank you for working with us at Mr. Appliance of Baytown, and we hope you have a great day.”
- Matheson G.via Google
“Very fast service. Very pleased”
Owner Response:
“Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Baytown. Have a great day!”
- Johnerick C.via Google
“These people just get it done!”
Owner Response:
“Thank you so much for your kind words, Johnerick! We're thrilled to hear that you had a positive experience with us. Our team takes pride in delivering efficient and reliable service, and your feedback means a lot. Greg”
- Robert C.via Google
“Good experience. Came in and did some trouble shooting. Found the issue in a short amount of time. Explained our options and got us going. Great Job”
Owner Response:
“Robert, thank you for calling us to repair the issue with your LG ice maker. We appreciate your kind review! Greg”
- Ditamein W.via Google
- GAYLE G.via Google
“Blake, with Mr. Appliance, repaired our washer and was so knowledgeable and efficient. We are very pleased with this company and will definitely call on them again for repair service.”
Owner Response:
“Thank you so much for your kind words, Gayle. We're thrilled to hear that Blake provided you with knowledgeable and efficient service. We look forward to serving you again in the future. Greg Bahry, Owner”
- Chance F.via Google
“One day turnaround. Technician was professional and prompt. And was very pet friendly. Thanks”
Owner Response:
“Thank you for taking the time to share your experience, Chance. We’re delighted to hear that our technician provided prompt and professional service and that your pets were comfortable during the visit. Your satisfaction is our priority, and we appreciate your kind words.”
- Peggy R.via Google
“From the moment I called to request a repair, until completion of the refrigerator repair, the company exhibited efficient professionslism. The repairman was timely, clearly explained repair options, courteous and appeared e efficient. The dispatcher was clear in her communication style, whether by voice call or through text. I have all ready shared the contact information with two neighbor.”
Owner Response:
“Peggy, thank you so much for the kind review and the referral to your neighbor. We love our Baytown customers and look forward to serving you in the future. Greg Bahry, Owner”
- Natasha A.via Google
“The repair man came in tested the washer and then gave me time to decide on what to do. I appreciate that I was not pressured . Then made a decision and excellent job fixing my washer. Thank you”
Owner Response:
“That is so amazing to hear, Natasha! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Baytown. Greg”
- David K.via Google
“The technician showed app all the time. The service is fabulous. They corrected my problem with my Samsung dryer right away. The value for the money that I paid was excellent. Everything about the process so dealing with Mr appliance was excellent, and they should get a 10 out of 10. Every day of the week, the owner was great and the whole staff was great with good customer service”
Owner Response:
“Thank you so much for your wonderful feedback, David. We really appreciate hearing from our customers and thank you for this kind review! Greg”
- Carrie B.via Google
“Scheduling was easy. The technician arrived within the time arranged. He diagnosed the problem (which another repairman had not been able to before), answered all my questions, and returned once the replacement part came in a couple of days later to do the repair. Oven now works well without the problem I have had with it for the last 2+ years.”
Owner Response:
“Thank you, Carrie, for sharing your positive experience with Mr. Appliance of Baytown. We're delighted to hear that the scheduling process was smooth and that our technician was able to diagnose and fix the issue with your oven efficiently. It's rewarding to know that your oven is now functioning well after such a long time. We appreciate your feedback and look forward to serving you again in the future.”
- Randy S.via Google
“Very knowlegible. Found the problem, got the part. And it is up and running. Very good Technician”
Owner Response:
“Thank you, Randy, for your kind words! We're delighted to hear that you were pleased with the service provided by our technician. It's great to know that everything is up and running smoothly. Greg”
- George M.via Google
“Mr. Appliance @ Deer Park is a great company with highly trained and very curtious repair technicians. I have used them twice in three years for warranty repairs on my dryer. In each case a different technician quickly diagnosed the problem, ordered replacement parts, and returned in record-time to complete the repair. I'm throughly impressed with the company and its employees and 100% satisfied with their work . I will definatley call them for any future repairs and highly recommend them to anyone that needs an appliance repaired.”
Owner Response:
“George, we're grateful to know that your experience with us was an amazing one! Thank you for calling us to assist with your Speed Queen dryer. We look forward to serving you again in the future.”
- Todd D.via Google
“Outstanding service!! Clean and professional technician who quickly identified and repaired issue. He also offered suggestions as to how to avoid future similar issues. Will definitely utilize this service again!!”
Owner Response:
“Thank you for taking the time to leave such a positive review, Todd! We are thrilled to hear that you were pleased with our technician's service and recommendations for your Maytag washer. We look forward to serving you again in the future. Greg”
- Rhonda M.via Google
“Very efficient and professional service from technician named Travis!! Quick diagnostic work n ordering part n installation. I am 💯 satisfied with the service from Mr. Appliance.”
Owner Response:
“Thank you for taking the time to leave such a positive review, Rhonda! We are thrilled to hear that Travis provided you with efficient and professional service. Our team at Mr. Appliance of Baytown strives to exceed our customers' expectations, and we are glad to hear that we were able to meet yours.”
- Scott H.via Google
“Technician was very personable & extremely helpful.”
Owner Response:
“That is so amazing to hear, Scott! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Baytown. It's great to know that we continue to provide our customers with everything they need. Have a great day!”
- Gerardo S.via Google
“They sent out a team of guys (Travis and his apprentice) who knew what exactly to do, efficiently and quickly. We are happy with the work!”
Owner Response:
“Thank you Mr. Sierra! We are thankful for your positive feedback and are thrilled to hear of your experience working with Travis and Blake! ”
- Ernie S.via Google
Owner Response:
“Thank you Mr. Salazar, We greatly appreciate your positive Feedback! ”
- Diana M.via Google
- Anthony W.via Google
“The technician that came and assisted us, Chuck, was such a friendly and knowledgeable individual. He worked quickly to identify and resolve the issues we had with our washer after the suspension broke during transit. I had an LG Front Loader that Chuck was able to quickly fix. I would recommend Mr. Appliance to anyone have issues with their home appliances.”
Owner Response:
“Thank you for your wonderful feedback, Anthony! We're thrilled to hear that Chuck provided you with friendly and knowledgeable service. It's great to know he was able to resolve the issues with your washer quickly. Your recommendation means a lot to us, and we're here to help anytime you need assistance with your appliances!”
- Lester B.via Google
“Great service!! Fast and painless. They are Awesome 👌”
Owner Response:
“Thank you for your wonderful review, Les! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and we look forward to serving you again!”
- George R.via Google
- Mike L.via Google
Owner Response:
“Mike, thank you for taking the time to leave us this great review! Greg”
- Alejandro T.via Google
“Great service from the company. Javier the technician was amazing, fast and clean”
Owner Response:
“Alejandro, thank you for you kind review. I'm pleased to hear that your Samsung washer repair went so well with Javier. Greg Bahry, Owner”
- Miguel C.via Google
“Friendly staff, professional, and the technician, Javier, was helpful and great at what he does. This is the place to get your appliances fixed!”
- Brett P.via Google
“Very well communicated. On time. Professional. 10/10!”
- Allison H.via Google
- Jennifer F.via Google
“Excellent service, they were on time and professional, from the girl ,Taylor, who fielded my call to the tech Charles, they were polite, knowledgeable and tidy . They fixed my clothes dryer on the spot. I would recommend this service to anyone”
Owner Response:
“Thank you so much for sharing your experience and for highlighting the professionalism of both Taylor and Charles. It’s wonderful to hear that you found the service prompt, knowledgeable, and tidy. Your recommendation means a great deal to the team at Mr. Appliance of Baytown.”