Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Youngstown
Real Stories, Real Results
- Pattie Borgstromvia Google
- Ryan Nuthalsvia Google
“Hunter does a great job”
Owner Response:
“Thank you, for your kind words! We're happy to hear that Hunter did a great job and that you had a positive experience with us. We look forward to serving you again at Mr. Appliance of Green Bay!”
- Max Kreschvia Google
“On Sunday night we noticed water accumulating under our washing machine. We called Mr. Appliance on Monday morning. Early Monday afternoon, Hunter arrived, diagnosed the problem, chased down a part, and fixed our washing machine. Great experience overall, and Hunter really went above and beyond! :)”
Owner Response:
“Thank you for your feedback! We appreciate you taking the time to share your experience. It’s great to know that Hunter provided such prompt and exceptional service in fixing your washing machine. Thanks for your kind words!”
- crystal jollyvia Google
“Great customer service. Got the job done quick at a fair price.”
Owner Response:
“Thank you, Crystal, for your kind words. We're thrilled to hear that you appreciated our customer service and found our pricing fair. It's wonderful to know that we could assist you efficiently. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.”
- Ron Kellyvia Google
“Professional”
Owner Response:
“Thank you, Ronald, for taking the time to share your feedback. We are delighted to hear that you found our service professional. Providing top-notch service is important to us, and your kind words mean a lot.”
- Carli Wendricksvia Google
“Our 2021 GE Washer needed a new drain pump. We contacted Mr Appliance and they sent Nate out in a very timely manner. Nate was able to diagnose the problem on Fri., April 25. On Friday, May 2 the drain pump was replaced and our washer is now running perfectly. I found Nate to be helpful, knowledgeable and extremely kind. If you're in need of appliance repair, don't hesitate to contact Mr. Appliance!”
Owner Response:
“Thank you so much for sharing your experience with us, Carli. We're thrilled to hear that Nate was able to assist you efficiently and that your GE Washer is back to working perfectly. Your kind words about Nate's helpfulness and expertise are greatly appreciated. We strive to provide timely and effective service, and your feedback is invaluable in helping us maintain these standards.”
- Patricia Thorntonvia Google
“We were very happy with the customer service. We received frequent text updates regarding parts and deliveries as well as scheduling. The serviceman was very efficient, answered any questions we had, and finished his work quickly. He explained how to monitor the repair/replacement he made to be sure it was working as it should. Very pleased with his work. Would definitely recommend this company.”
Owner Response:
“Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you were satisfied with our customer service and communication throughout the process. We're glad our serviceman was able to efficiently address your needs and provide you with the information you needed. Your recommendation means a lot to us, and we truly appreciate your support.”
- Rick Groonwaldvia Google
“Hunter was very through explaining the problem and making the repair”
Owner Response:
“Thank you for sharing your experience, Rick. We're delighted to hear that Hunter provided you with a thorough explanation and effective repair. We appreciate your feedback and are proud to have team members like Hunter who contribute to our commitment to exceptional service.”
- Tori Radervia Google
“Excellent experience. Company is professional and customer-service oriented. Our technician, Michael, was thoughtful and pleasant, and exceeded our expectations.”
Owner Response:
“Thank you so much for your kind words, Tori. It's wonderful to hear that you had an excellent experience with us. We're thrilled that Michael was able to exceed your expectations with his thoughtful and pleasant service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.”
- Tom Arndtvia Google
“Hunter called in advance, was on time and diagnosed our problem and fixed it within 20 minutes. Awesome.”
Owner Response:
“Thank you for sharing your positive experience, Tom. We're delighted to hear that Hunter provided timely and efficient service. Your feedback is greatly appreciated and will be shared with the team.”
- Debra Baukusvia Google
“Had a washer leak. Mr. Appliance got someone out quickly. Had to order part, but we're given instructions on how to use the washer until part was available. Kind and informative. Will use this service again.”
Owner Response:
“Thank you for taking the time to share your experience, Debra. We're delighted to hear that our team could assist you quickly and provide helpful guidance. Your kind words are much appreciated, and we're glad to know that you found our service both kind and informative. We look forward to serving you again in the future.”
- Matt Froehlichvia Google
“Mr. Appliance is the #1 business in Green Bay to get diagnostics and repairs on your appliances This was the second time Hunter has came to our home, this time for the refrigerator. His troubleshooting and problem solving abilities once again allowed us to save an appliance. Hunter is great to communicate with and goes above and beyond. He even called me the next day to see if our refrigerator was staying cold. 10/10”
Owner Response:
“Thank you for your wonderful review, Matthew. We're thrilled to hear that Hunter provided you with excellent service and was able to help save your appliance once again. It's great to know that his communication and dedication made a positive impact on your experience. Your feedback is greatly appreciated, and we look forward to serving you in the future.”
- Stephen Maackvia Google
“I was very impressed with the service. Hunter knew exactly what the problem was and made the repairs. Great job. 5 star!”
Owner Response:
“Thank you so much for your kind words, Stephen. We're thrilled to hear that you were impressed with the service and that Hunter was able to quickly diagnose and resolve the issue. Your feedback is greatly appreciated, and we're delighted to have earned your 5-star rating.”
- Erick Cauldwellvia Google
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance Of Green Bay was able to help work through your case. We hope to work with you again; take care.”
- Ann Atkinsonvia Google
“I had an ice maker that wasn’t working. From the call to Mr. Appliance for service, to Hunter who came to the house to diagnose and fix the problem, I received friendliness, a knowledgeable technician, and cleanliness after the job was completed. I highly recommend this company if you’re experiencing any appliance issues!”
Owner Response:
“Thanks for the great review and kind words. I'm very glad you received excellent service and happy we were able to help. ”
- Amy Reedvia Google
“I had Mr. Appliance come to repair the automatic icemaker in my freezer. I was sent a picture of the service professional before he arrived. Michael was very polite and got right to it. He explained things as he went along so that I understood exactly the problem and how to avoid these issues in the future. The space was cleaned before he left. I was very pleased with the service and will use them again.”
Owner Response:
“Thank you for taking the time to share your positive experience with Mr. Appliance Of Green Bay. We are glad to hear that Michael provided you with excellent service and was able to efficiently repair your automatic icemaker. Our team always strives to be informative and thorough in our explanations to ensure our customers are well-informed. We look forward to serving you again in the future.”
- Tim Schmitzvia Google
“Very professional and analyzed issue quickly. Repair was taken care of and technician was pleasant and knowledgeable. A bit pricey but would rather pay a bit more for quality work and not have additional issues.”
Owner Response:
“Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance Of Green Bay and what we offer.”
- Erica Smitsvia Google
“Good communication with office and I liked they sent a picture of the technician. Issue was fixed and technician left the area clean afterwards.”
Owner Response:
“We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Thanks for the review.”
- Michael Arendtvia Google
“Extremely easy process, with excellent service. Had our 4 year old washing machine quit on us, and our technician, Hunter was here the next morning. Within 30 minutes, he diagnosed the problem. Three days later, he was back with the part and had it installed and running in 15 minutes. For less than half the cost of a new washer of similar quality, we were back in business. We never had to leave the house, nor clean any sort of mess afterward. Hunter was great and I highly recommend Mr. Appliance of Green Bay!”
Owner Response:
“Thanks Michael for the wonderful review of Mr. Appliance Of Green Bay. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon! Hunter is great, and I'll make sure to pass along the compliments to him.”
- Petaluma Robvia Google
“Arrived on time and diagnosed the problem quickly. The repair was made right away at a fair price.”
Owner Response:
“Thank you for taking the time to leave a review, Petaluma Rob. We are glad to hear that our technician was able to diagnose the problem quickly and make the repair at a fair price. We appreciate your feedback and are happy that we could provide you with satisfactory service.”
- F murphy Cowlesvia Google
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review, F Murphy Cowles! We are thrilled to hear that you had a positive experience with our team at Mr. Appliance Of Green Bay. Your feedback is greatly appreciated and we look forward to serving you again in the future.”
- Shayla Mayovia Google
“They came out and fixed my dishwasher in record time. We needed to have a part ordered and it was here within a week and they scheduled us right away to have the technician, Michael, come out it together. He was very kind and personable. Would definitely recommend their services.”
Owner Response:
“Thanks for the kind words and 5 star review. We appreciate your business and glad you received excellent service on your dishwasher. ”
- Ty Alexandervia Google
“Arrived on time and extremely professional.”
Owner Response:
“Thanks for the 5 star review. We appreciate your business and feedback. ”
- David Cremervia Google
“Michael was awesome! He was very professional, explaining everything, had the replacement part available for our refrigerator, and had it working like new in no time!! Thank you for the great service!”
Owner Response:
“Thanks for the great review. I'll pass the feedback on the Michael. Glad to hear you received excellent service and we were able to get your fridge back working right away.”
- Tom Strongvia Google
“just had repairs done to our dishwasher. they got the thing repaired 2 days early and the individual doing the work was a young man by the name of Hunter. great! employee knows his stuff and we enjoyed having him here fixing the dishwasher 0”
Owner Response:
“Thanks for the kind words and great review. I will make sure to pass the feedback on to Hunter. I'm happy we were able to help and that you received excellent service. ”
- Mary Jo and Pete Vanden Wymelenbergvia Google
Owner Response:
“Thanks for the 5 star review. Glad to hear you received excellent service during your appliance repair. ”
- Travis Rodhevia Google
Owner Response:
“We appreciate the five stars! Thank you for rating Mr. Appliance Of Green Bay and have a great day.”
- Debbie McCoyvia Google
Owner Response:
“Thanks so much for taking the time to leave a 5 star review. We're happy to hear that you had a great experience with us at Mr. Appliance Of Green Bay and hope to see you again; take care!”
- Debbie McCoyvia Google
- Kevin Plattevia Google
Owner Response:
“Thank you so much for taking the time to leave us such a kind review, Kevin! We are thrilled to hear that you had a 5-star experience with Mr. Appliance Of Green Bay. We truly appreciate your support and are always here to help with any of your appliance needs in the future.”
“Hunter came and assessed our washing machine. We have a 20 year old Kenmore front load. When we had a heavy load in there, it banged around like it was off kilter. He checked everything and then ordered 4 new springs/shocks. He returned a week later and replaced them. All 4 were broken in pieces. Washer works great now.”
Owner Response:
“Thank you, Cory & Pattie Borgstrom, for your kind words! We’re happy to hear that Hunter efficiently assessed your washing machine and resolved the issue with the new springs and shocks. It's great to know that your 20-year-old Kenmore is working well again.”