Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance
Real Stories, Real Results
- JPWoodvia Google
- Ann D.via Google
- Kosta T.via Google
- Sherry L.via Google
- Courtney M.via Google
- Tiffany P.via Google
“The gentleman that came out (Aaron, I believe) was very personable, up-front and efficient. He impressed my 80yr old mother, which is ALWAYS aces in my book. She's already told her friends”
- Erika G.via Google
“Ely checked the malfunctioning freezer of our LG refrigerator under our 5-year warranty. He was amazing! He took the entire unit apart & checked every single element of it. We're still not certain whether the problem is resolved, although it's looking like it probably is, but regardless, he was a pleasure to have here. He obviously knew what he was doing and we'd have him back in a minute. Hopefully in about 24 hours we're going to find the out if the freezer is okay, but if not we'd be happy to have him back. He verified that the mechanical parts are working, but they're still the possibility that there's a problem with the closed system or the motherboard. We'll see!”
- Michelle N.via Google
“I would highly recommend. Excellent customer service.”
- Carl G.via Google
“Roger was great. He came in and fixed the problem with my washer. i thought the price was reasonable.”
- Tim G.via Google
“Chris is an outstanding tech and very friendly. Looking forward to having you all back to do the repairs to our commercial fridge when the parts come in.”
- Toni H.via Google
“Brad did a great job fixing our fridge! He was friendly and knowledgeable and got the job done quickly. Much appreciated! Would highly recommend.”
- Troy H.via Google
“Great guy great work thx”
- Mario F.via Google
“Mr. Appliance did an excellent repairing my mother's Samsung refrigerator. They were notified on short notice and they replied quickly. It was scheduled, diagnosed and fixed on the spot. All at a fair price. Highly recommended. Great job!”
- Amber H.via Google
- Nancy O.via Google
“Quick service fridge compressor. Daniel was a great tech. Thanks all working well now.”
- quedetria H.via Google
- Lorraine R.via Google
- Debra H.via Google
“The technician was very courteous and very mindful of the cost to fix the fridge he looked at different reasons for the problem and kept trying until he found the problem which was extremely less than I had expected I was so grateful”
- Mary D.via Google
- Susan S.via Google
“On time, knowledgeable, excellent customer service and I would definitely recommend them !!!”
- Mary D.via Google
- Wanda R.via Google
- Wes H.via Google
- Carol J.via Google
- tom C.via Google
“Quick service! Friendly rep. Had the correct parts on hand and solved our problem within an hour!!”
- Bradvia Google
“Quick to get out and check what the problem was and made realistic and confident recommendations to remediate our broken dishwasher unit”
- Linda Z.via Google
“Very good experience with this company. Great communication. Knowledgeable technician. Will use again.”
- Linda T.via Google
“Scheduling online was easy and efficient. I received a follow-up call from an actual person to confirm. They also called to offer an earlier appointment, if I wanted. Henry arrived on time and was knowledgeable and professional. Our washer is wedged into a tight spot and he carefully pulled it out far enough to hop behind it. We had to order a part and he returned as soon as it was delivered. Henry also gave good advice on laundry care and do's and don't that go beyond the owners manual. We will call them for our next appliance repair.”
- Jeffrey S.via Google
- Dr A.via Google
“Very quick and professional service! They came out to my house so quickly, gave me estimates for a couple of different options, and had it ordered and installed in less than a week! I cannot recommend this service enough! Very polite and professional. I love that they send a text ahead of time to introduce the technician.”
“The repairman was knowledgeable, fast, friendly, and did a great job!”