Total number of 5 star reviews :318055
They solved a tough problem with our oven. We are pleased with the result.
Response time was good, repair was well done, price was fair.
Fixed the heater coil on my dryer in less than an hour, I was drying clothes again. It was very easy to make an appointment and the work was quick and straight to the point. They even sent a photo text of the tech Justin so that I knew who he was before arrival.
Technician was terrific and it was a difficult job
Knowledgeable and courteous, neat and left my kitchen clean!
Highly recommend!!! I had a dryer that doesn’t dry laundry completely. I did a quite a bit DIY “homework” , it still doesn’t seem like to fix the problem. So I called Mr Appliance, got an appointment scheduled right away. The tech came and diagnosed the problem, and ordered the parts to come back. Second appointment was scheduled right away as well, the tech came back and installed the part; however, the dry still didn’t dry up the laundry. I felt pretty disappointed to call the next day and was told they would sent someone out again to take a look. Anyway, long story short, I was so thrilled to have the owner Rick came back out again after the tech left. He was so patient to listen and explain to all my questions. Eventually, we fixed the dryer. As a small business owner, Rick did try his best to help his customer out which to me is the real customer-centered service there. If you ever happen to have any appliance issues, give them a call, they will get it done right for you. Thank you for the good experience that you provided to me. Keep up the good works.
Sean was very professional and polite. He explained what was wrong and how he could fix it instead of us having to buy a new freezer! Appreciate the promptness getting us scheduled as well. we will certainly use Mr . Appliance services again if needed! Thank You!
Great service! Matt Ladd is the man!
Sound repair to a new GE Cafe refrigerator that never refrigerated since it was new in the fall of 2024.
Excellent service; arrived early and was thorough and informative.
We appreciate the feedback. We are quite busy but are currently training more service professionals to speed up our response time. Thank you for the review.
Timely with quick turn around from diagnosing issues, ordering part and installation! Friendly!
Shawn , our technician showed up on time and he did a great job
Knowledgeable and courteous service
Prompt, professional. I would use their services again.
Hector was on time, extremely polite and amazingly thorough. Thank you to Hector and your entire company.
Very pleased with Kevin's service. His professionalism and expertise has my Speed Queen once again spinning away! Will use Mr. Appliance again!
Brian was on time, professional, and knew exactly what he was doing. My washer wasn’t draining and located in a tough spot, but he got the job done quickly and efficiently. Could not have asked for a better experience. Highly recommend. Even the woman that schedules appointments was amazing.
Total number of 5 star reviews :318055