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What People Are Saying About Mr. Appliance

Want to know about the Mr. Appliance® difference? Hear it straight from our customers! Check out some of the reviews below to learn more about what it is like to work with our professional appliance repair team. If you have worked with us before, we also encourage you to leave a review of your own!

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  • “I had Avi come to my home to repair stove. He was exceptional. I give him a fabulous thumbs up!!”

    pat kreisler , new york, NY

  • “We recently had Mr. Appliance come out to service our dryer. I would highly recommend them to anyone! Very professional and reliable. Will definitely contact them again for any issues we have with our appliances!!!”

    Julie B , Fremont, OH

  • “They Repair my washing machine absolutely in the way I wanted, fast and reliable service, Professional people and highly recommended for future repairs.”

    Joanna West , Dover, DE

  • “I have a dishwasher that ceased operating and through a Lowe's Extended Warranty I was put in touch with Mr. Appliance. The scheduler was very courteous and I was quickly scheduled for a diagnostic appointment. The technicians, Gary and Ray, showed on time and quickly diagnosed the issue. They went over all of the "What Happens Next" points with me and left me confident that they are qualified to do the needed repair! During the diagnostic appointment, they ordered me the necessary parts and scheduled me for the return repair appointment. I'm looking forward to them returning to complete the repair.”

    Kirk S.

  • “The gentleman was very thorough in repairing my dryer. He moved the machine to give better function and prevent future problems. He was very helpful in giving tips for preventive maintenance in sorting laundry to give the best outcome and protect my machine. He also pointed out a possible future problem related to the installation of my dryer and gave specific information as to parts and future repair!”

    MaryAnn D. , King of Prussia, PA

  • “I had a service call this morning. This was my first time to use Mr. Appliance. The technician's name was Jeremy Cowan. He was absolutely the cleanest, most thorough and most courteous person I have had the experience of working with. I will definitely call Mr. Appliance if/when the occasion arises again. Thank you again for the service.”

    Wanda McKoy , Trussville, AL

  • “I had a wonderful experience with Tim at Mr. Appliance this week. Our washing machine started throwing codes at us late last Friday. I was easily able to make an appointment on their website for the following Tuesday. I received an email confirmation and a window for when Tim would be arriving, along with his picture, so I would know whom to expect when they arrived. Tim also sent me a text before he arrived to let me know he was almost there. He ran tests on our washing machine, let me know what was wrong, and also gave me a heads up of other rare instances where the part I needed may not do the full trick because of the electrical getting messed up as well. He ordered my part, and by Wednesday I received an email with another appointment time for Thursday. Today he texted asking if he could come earlier (what great service!) since he had a cancellation. He was in and out within 20 minutes and my washing machine is now working like a champ. He even gave me some advice regarding what detergents we should and should not be using in our machine. I would highly recommend Mr. Appliance and Tim for your appliance needs!”

    Misty P. , Gainesville, FL

  • “I had the pleasure of meeting Trent with Mr. Appliance today. My dryer had stopped heating up and Trent, the technician, arrived to my home on time to diagnose and fix my dryer. Once he performed all the diagnostic tests, he told me exactly what was wrong. He advised me of the total cost of the repairs. I appreciate him for coming out and being knowledgeable, friendly and prompt. Trent has an amazing personality and was very professional! I will definitely recommend Mr. Appliance to my family and friends. I was very pleased with the service I received from Trent!!”

    Dioncia C. , Columbia, SC

  • “Will and Brad were very nice, professional, and prompt. They found the problem with my fridge quickly. They fixed it and the fee was very reasonable. Less than I was expecting! I will definitely call them again if I need a repair.”

    Bev L. , Wilmington, NC

  • “Rey has consistently solved our SubZero problems over the course of many years. So efficient! He's the best. From the office to the techs, Mr. Appliance is the best.”

    Elliot W. , San Antonio, TX

  • “Our refrigerator was broken and stopped keeping the food cold. Mr. Appliance came to our house right after we called. They had a positive attitude and were very helpful, even explaining how it works. They were patient and took time to make sure all functions of the fridge worked. Overall, an A+ service that I would recommend to anyone in need of appliance repairs.”

    Jahquai A. , Albany, NY

  • “Called due to a possible mouse problem. Stove had tripped a couple of times, followed by a noticeable smell. I looked up online it appeared to be unrepairable. However, Mr. Appliance was very accessible. They kept me informed, and were very friendly and efficient. They were definitely experienced. I would use this company again in a heartbeat.”

    Ruth C. , Henrietta, NY

  • “Our Technician, Tom, did a great job taking care of the problem we had with our GE Range. He was courteous, professional and did an excellent job assessing the problem and repairing it. We are grateful for the wonderful job he did and could tell that he takes great pride in his work. We definitely would feel confident in calling Mr. Appliance in the future and will tell others about our very good experience.”

    John T. , Canton, OH

  • “We had a part break and they took care of everything. Repair work is guaranteed. Excellent choice. Great Service!!”

    Yong I. , Cottage Grove, MN

  • “Made an appointment online and every step from there on was spot on. Repair was quick, easy, and cost effective. I will use them for every repair going forward. Thank you Shayne.”

    Chris , Wake Forest, NC

  • “I don't usually write a review but today I am because of the service I received from your company. Speaking with Becky to explain my need and getting a next day appointment was unbelievable. She was friendly, happy and helpful. Then, having the tech arrive when he said he would and having it diagnosed in a reasonable amount of time (all my food was still frozen!) was another A+ experience. If all the tech's at Mr Appliance V are anything like Andrey Andreyev, your company will thrive not only because I'm keeping your number in case I should need help with another appliance but to give to ALL my friends and church family. And I guess I should also mention that the price of this repair was well within reason ... and I gladly paid it to have my frig/freezer back in working order. I give you TWO THUMBS UP!!! Thank you for restoring my faith that there are honest company's who take pride in doing a GOOD job!”

    C.J. , Lawrenceville, GA

  • “I can't say enough about the service we received from Mr. Appliance. Eddie is a superb technician & he's an excellent representative for Mr. Appliance. He diagnosed & resolved our oven issue very quickly. He was very professional & so incredibly nice. We will be using Mr. Appliance for all of our service needs and you should too!”

    FaisonFamily14 , GREENVILLE, NC

  • “Thank you so much for your help today. Please take pride in the fact that you did everything right today. Answering my call, setting an appointment, everyone came when expected, etc. It is rare these days. Thank you again!”

    Susan Weissen , Charlotte, NC

  • “We called Mr. Appliance on our refrigerator. John came out and replaced the motor. Now our 13 year old fridge is as good as new. John was very professional and I felt comfortable having him in my home. I would absolutely call Mr. Appliance again for any future repairs.”

    Happy Customer! , Highlands Ranch, CO

  • “I talked to Fred Smith (the Owner of Company) first. He was so professional and he sent me his technician. They ordered the parts and the job was done the next day. I really was lucky somebody gave me their # to call them. This time I found the right company. If you have a problem with your appliances, just call this Mr. Appliance.”

    Parvin Badii , Atlantic beach, FL

  • “Excellent and professional service provided by James. After multiple service visits from other techs we called Mr Appliance and finally was able to have a true professional diagnose and finally fix our fridge and as a result discontinue a leak to our basement. I appreciate the wealth of education that was given to me about routine fridge and dishwasher care. I cant thank you enough and would call again as well as recommend this service (James) especially to friends, coworkers and family.”

    Danielle , West Norriton, PA

  • “I was referred to Mr. Appliance by a co-worker and couldn't be happier with the speed and professionalism of the service. They came out within a day of my call. Matt Vandeveer, my technician was prompt, courteous and explained what he found as he worked. They did a great job fitting our working schedules. I will recommend them! It is very refreshing to have a company with these qualities. Conscientious, professional, efficient, and not overpriced.”

    Lynne , Independence, MN

  • “I always scary to schedule a service call with a company when you are worried about getting taken advantage of. Much more so when you are senior citizens on a fixed income. We were pleasantly supersized and had such a positive experience with Mr. Appliance! The young man came to our home right on time. He was polite and respectful. He allowed us to watch while he worked. He was open and honest about the problem we had with our stove and told us how much it would cost to fix it before he proceeded to conduct the repair. The fees were reasonable and on top of that Mr. Appliance applied a small senior citizens discount to our bill. We were very satisfied with their service, expertise, timeliness, customer service and pricing. It is very refreshing to do business with a company that values its' customers. We would recommend this company to everyone we know. Thank you!”

    Salazar Family , El Paso, TX

  • “I couldn't be happier with the assistance received from Mr. Appliance technician Tony Juarez. Originally scheduled between 3 and 5pm, he called to let me know he would be available earlier if it worked for me, which it did, and when he arrived he was very courteous, getting to work right away. Within minutes he had determined what the problem with my washing machine was and provided a reasonable quote for the repair costs, and in just over an hour he had completed his work and ensured that the problem was indeed resolved! His promptness, thoroughness, and overall friendly demeanor put this relatively new homeowner at ease, and I will now only ever turn to Mr. Appliance when in need of assistance. Thank you again Tony! (And to you too Nelly, you were wonderful!)”

    Morgen S. , Sherwood, OR

  • “I called to repair a garbage disposal and check the dishwasher. Jonathan Flyger was out to the house in about 3 hours, troubleshooted the problem, went and got the required part, was back quickly and fixed the problem! Pleasant, educational and overall amazing customer service. Thank you very much!!!”

    Jessica Q , Sioux falls, SD

  • “Scheduling an appointment was very easy. The technician, Tyler Premo, arrived on time in the window provided. He was respectful of our home and was able to quickly access the problem and offer options available to us. Mr. Premo is very courteous, professional and knowledgeable. He is truly an asset to the Mr. Appliance team.”

    Tom Z. , Highlands Ranch, CO

  • “Not only was it extremely easy to schedule an appointment online (and to be able to pick the day and time frame for the appointment less than two days out), but the communication about the scheduling and the appointment itself was phenomenal. Even better than that, was my experience with Sean. He was knowledgeable, friendly, prompt and quite simply one of the best customer service experiences I have had. I sincerely thank both Sean and Mr. Appliance for making these home repairs an easy (and dare I say, almost enjoyable) experience!”

    Jami K. , Brookhaven, GA

  • “We had Mr. Appliance come out to repair our refrigerator and washing machine. The two repair people who came were knowledgeable and professional, and it seemed that they were genuinely concerned with my repair needs. I will absolutely call Mr. Appliance again, if the need arises, and would happily recommend them to anyone in need of such services.”

    MJ , Greensboro, NC

  • “Ed was fantastic. He showed up on time, explained the repair needed and quickly our stove was fixed. We will be using them again.”

    Shawn M , Ashburn, VA

  • “Mr Appliance performed service on two of our appliances that quit working about the same time. Their guys were all very professional and knowledgeable. This company did not give up when an older part had to be found or installation was interrupted. The owner gave us a call and made sure we were constantly informed on next steps. Given we were about to host many graduation parties here at the house, they did their very best to see that we would get the expedited service. We first dealt with Sears because we thought they knew our appliance brands better however, we were HIGHLY disappointed and called Mr Appliance. You will have a nice experience when you call this company!”

    Loraine S. , Greenville, SC

  • “Thank you Ed, for the great service and awesome prices. When you said the price I was in shock that it was so lower than some prices I have been given in the past.”

    Leesburg , Leesburg, VA

  • “I got the appointment within a couple of days and Kurt came, was very pleasant and knew exactly what the problem was with water leaking in my refrigerator. He explained the problem and the solution. I will use them again in the future for appliance repair. The cost was reasonable also.”

    Gloria , Raleigh, NC

  • “Jennifer is who I first talked to at Mr. Appliance. She was great !! She set up my appointment to fix my Samsung washer. Billy is whom came to the house. He was very professional, and very friendly. After he finished checking my washer out, they had to order some parts. When the parts came in, he was right back out to my house and fixed my washer. It is working like new. They were both very professional & very courteous. Thank you both so very much..... Danny”

    Dennis & (Danny) , Henderson, NV

  • ““Great service from this family-owned (and veteran-owned) company! They fixed my washer machine in a timely and professional manner. Highly recommend.””

    Shawn Flaherty , Ashburn, VT

  • “Ed Vargas had a good knowledge of our Samsung refrigerator and easily identified why the ice maker wasn't working. He ordered the part and came back to change it out and it works perfectly. Ed and Amy work tirelessly to make calling their Mr. Appliance a good experience.”

    Marilyn Naylor , Purcellville, VA

  • “Mr. Appliance technician Norman responded to our home to repair our washing machine which was covered under an extended warranty from Lowes. On his first visit, Mr. DuPont was on time, professional and courteous. He diagnosed the issue, informed us he would order the parts and that he would return within a few days. Mr. DuPont returned to our home within 3 business days, had the necessary parts to perform the repair and again was punctual, professional, courteous and a pleasure to have in our home. The repaired washer works perfectly and the parts, service and repairs were performed exactly as promised. I highly recommend Mr. Appliance and Mr. DuPont. He is a true professional and an asset to his employer and the industry. The best service I have ever received from an appliance repair company. If needs, I will definitely use Mr. Appliance again for our repair needs.”

    Jim F , Davie, FL

  • “I was in need of someone to replace the compressor on my refrigerator because it still had a lot of life left in it and it was in a custom installation so it would be hard to replace. I am new to the area and after making several calls to people that either couldn't or wouldn't help me or being quoted ridicules prices, I called Mr. Appliance and Marty said it would be no problem. He came out the same afternoon and completed the job is a short time and at a very reasonable price. He was also very professional and friendly, much different than some of the companies I had called. This will be the only Company I will use in the future.”

    Rick Hughlett , Palmetto, FL

  • “I highly recommend this company. I had a washer break down and they had it back up and running within 30 minutes of service call. The service men were very professional and prompt. If you have appliance issues give them a call”

    Bobby Holzworth , Mansfield, OH, OH

  • “Shawn C. Came out to look at both our dryer and washing machine. The washing machine had to have a part that they had to order and they did so but kept us up,to date on the arrival date. It was installed and problem solved. The dryer was making a vibrating noise and I thought that it might need a bearing but it turned out to be a loose panel. Honest people.”

    Ben Bolt , Huntersville, NC

  • “Quickly diagnosed our problem and fixed it.”

    Bob , Southport, NC

  • “We have a KitchenAid refrigerator and scheduled many service techs who could not resolve the problem. In grief, I posted a review on the KitchenAid website. They promptly responded and set up an appointment with Mr. Appliance. This worked out perfectly, I would not have found this company otherwise. Mr Appliance repaired our refrigerator and I do not hesitate to call when other service is needed. They are professional and well trained. We are very confident is their service.”

    June M , Windsor, CO

  • “Matt V. Prompt service, friendly and knowledgeable.. his service made my day brighter and it was raining! Thanks much.”

    Carole J , St. Louis Pk, MN

  • “Jesse was fantastic! He was very polite and considerate. He arrived on time, answered all of our questions and was very knowledgeable about the appliances. We would definitely use Mr. Appliance again and recommend them to our friends and family. The service and communication was great. We received an email with a 2 hour window, Jesse called prior to arriving, and also received a text message stating the name of the technician and that he was on his way. Great job! Thanks!”

    Danielle B. , Pittsburgh, PA

  • “This is the third time I've used Mr.Appliance twice for a washer and once for a refrigerator and everytime Marty has has been on time and fixed my issue quickly an with ease. This service is affordable and reliable, I would recommend my friends and colleagues to Marty and Mr. Appliance no questions asked! Thank you to Marty and Mr.Appliance for always coming through and fixing any problems I may have with my machines.”

    John. A , Bradenton, FL

  • “Mr. Appliance repaired our cooktop. They were reliable, friendly, timely and clean! Thank you for your service.”

    Ronald McDonald House , Greenville, SC

  • “We scheduled a service tech (Scott, he was awesome!), who diagnosed the problem with our refrigerator. The freezer above the fridge had a failed defrost component. The part had to be ordered so we needed to wait another week. We paid 1/2 down for the repair. He returned with the component, installed it and my fridge was working again. We happily paid the balance due. About a week or so later, it started to have the same problem again. I called, they sent Scott out as soon as they could (only had to wait 2 business days), he brought a different secondary component, explaining the first one he replaced usually corrects the problem we were having. He installed it quickly, cheerfully and then told us there would be no charge for this visit. We run a door and window service company so we know how important customer service and trust can be for clients. We were very impressed. This is the second time we have hired Mr. Appliance (first time was for our dishwasher several years ago and it is still working great). We highly recommend them for any appliance repair and have already referred them to our friends. We are very happy and completely satisfied. 5 STARS FOR SCOTT!!”

    Pamela A. , Portland, OR

  • “Hey, you have a first rate tech by the name of Walter L. who just restored my Maytag Refer TO ALMOST NEW OPERATING CONDITION. This employee really knows his craft and took the time to explain to us what he was doing to get our refer back in tip top shape after it freezing up AND STOPPED. All we can say is it was pleasure watching his professional workmanship in getting us back on-line. We also learned a lot by way of avoiding these pitfalls in the future. OUTSTANDING JOB!!! He is our go to guy on ALL kitchen appliance problems in the future...”


  • “Woke up this morning, on holidays I might add, and the freezer had defrosted! Saw a Mr.Appliance truck in the parking lot and behold there was Matt! After calling the office, they fit us into his schedule. Thanks so much! I recommend them highly! Matt is a real asset to your organization!”

    Judy , Punta Gorda, FL

  • “We had Mr Appliance come out and look at our refrigerator 1/4/2016. Approx 30 min prior to the technicians arrival we received a call advising us of Lucas's pending arrival. Prior to entering our residence he put on slippers over his shoes so as not to drag any dirt, etc into our home. Lucas kept us informed during his entire checkout of the unit. He was very professional. Unfortunately we didn't have them repair the unit due to it's age and the cost to repair it. However we will use this service for any future needs due to the professionalism displayed by Lucas. I would highly recommend that you give them a try when the need arises.”

    Frank K , Savannah, GA

  • “I had two techs from other appliance repair companies tell me I had to either pay $500 in parts or replace my front loader GE washing machines. But when Renee from Mr Appliance came to analyze the problem, she did just THAT. Renee asked questions, watched my machine cycle, and explained what was wrong. She spent over an hour and was the most professional service repair person I've ever worked with. I would highly recommend Renee to anyone needing diagnosis of their appliances. Instead of just replacing them, she figures out what's really wrong. No unnecessary parts sold. Plain, old fashioned logic. AWESOME!!!!”

    Gayle , Pinehurst, NC

  • “This is the third time I have used the services of Mr. Appliance and the third time I have been 100% happy with the outcome!! Mike was exceptional when he serviced my washer.He quickly diagnosed the problem and was fair when he figured the cost of the repair. His respect for my appliance and for my home increased my confidence and he was patient to explain each step in the process!! There is no other service for me in Savannah or Pooler and I highly recommend Mr. Appliance - Thank you Mike for a job well done!”

    Beth Pitts , Pooler, GA

  • “David L. came and repaired my stackable washer/dryer unit he was very pleasant, professional and knowledgeable . I will call Mr Appliance again whenever I need any appliance serviced.”

    Rosemary , Brandon, FL

  • “We had Mr appliance fix our ice maker on a Kenmore refrigerator. Chase Harkins was very prompt, very courteous and friendly. Our appliance was fixed quite quickly. We were impressed with his professionalism. We were so pleased with this company that we have scheduled a dryer vent cleaning for next week. Would recommend highly!!”


  • “i was thoroughly satisfied with mr appliance of owings mills in many aspects. my phone call was received by a courteous representative. the technician was in contact with me giving me a heads up of about 20 minutes of his arrival time. technician was clean,courteous, and quick to diagnose the problem. he gave me an exact quote, ordered the part,& fixed it the following day as promised. a very professional and efficient company clearly focused on customer satisfaction. i highly recommend mr appliance of owings mills for all your appliance repairs.”

    berish k. , Baltimore, MD

  • “Very satisfied with the service. Would not hesitate to call again.”

    Elaine , Brigantine, NJ

  • “I had a great experience with Mr. Appliance! Our LG washing machine screen gave us an error code over the weekend right before it stopped working. At least we knew what the problem was. Called LG Customer Service and none of the 3 service company names they provided were available. Looking online for someone local, Mr. Appliance popped up. They came Tuesday, exactly when they said they would. Even came with the part we believed (according to the nice error code the machine gave us) was causing the problem. The total cost was exactly what the estimate over the phone had been. The service repair gentleman was polite, knowledgable and shared extra tips about the washer, the dryer and the dishwasher! After he left, he actually ran back to give me samples of a product we'd discussed even though I hadn't remembered it. This kind of service is of days long ago. I highly recommend Mr. Appliance and won't hesitate to call them again. Although with all the service great tips I got, I imagine that will be awhile!”

    Gail , Edina, MN

  • “I was so impressed with the professionalism and the speed which they fixed my washer... and they had the part...they had called earlier to say they had cancellations could they come earlier.....there were two service men one was training was a tight space for them to work in..but they got right to it.. they even asked if I wanted the old part to show my husband.....I will definitely use them again.”

    Sande , centennial, CO

  • “Walter L. came out to do some repairs on our oven. Walter was one of the most professional, meticulous and courteous contractors I have ever had. Great experience!”

    Steve Haslam , Tampa, FL

  • “Things always seem to break at the worst time possible... It was a beautiful Monday during my beautiful brides birthday week, we had plans for a large group gathering (on top of our family of seven) and wouldn't you know it our GE Profile fridge decides to stop working. As a fellow Calvert Resources member and member of the Calvert Chamber of Commerce I reached out to Mr. Lewis at Mr Appliance for help. Not only did he rearrange an already full schedule on Monday to send a tech to come test it, he also did the same the next day to come repair it. Within 14 hours of my call our fridge was tested, electronic control board parts overnighted, and the repair completed.... saving not only the day but also my brides entire birthday week! Thank you very much sir, I am extremely grateful for the above and beyond service and care for me and my family and will be a client for life. Please feel free to contact me for my personal referral.”

    Dwayne C.

  • “You guy are the Best! Communication #1 There wasn't a time I didn't know what or when something was happening with my service. Thanks for adding the technicians photo to my appointment email it really eased our mind to know who was coming to our home.”

    Becky M.

  • “Thank you to the crew at the Tampa Fl location for the repair/rebuild of my Viking built in. Ice cold again within 6 hrs.”

    Stephen S.

  • “We have had such a crazy time with our fridge but Mr. Appliance has been incredibly professional and honest about the work that they do! Highly recommend.”

    Rachel S.

  • “Three days of a non heating microwave was enough! Thanks to @MrApplianceCorp we are back in business! Gr8 service!”

    Doris B.

  • “Easy to work with and right on time. Fixed our freezer temporally for free until the part came in. Best price and clean professional service and workmanship. Don't waste your time going anywhere else.”

    Domin N.

  • “Very happy with our experience. Customer service was great, Mike Bartley was very professional. Not happy I have to fix my washer but its not their fault.”

    Ashley T.

  • “Mr. Appliance, thanks for the good advice over the phone just now, really informative & helpful!”

    Judah R.

  • “Three days of a non-heating microwave was enough! Thanks to Mr. Appliance we are back in business! Great service!”

    Kate G.

  • “Wonderful work with a smile!”

    Aaron B.

  • “I couldn't have been happier with the service I received from Steve Weber when he came to fix my stove! He was professional, courteous, and on time. I will for sure use them again for any of my appliance needs. I plan on telling my neighbors about this wonderful company. I also love the fact it is family owned, those are companies I like to support!”

    Nancy R.

  • “Amazing and professional service! I couldn't have found a better appliance specialist to come and service my machine. The technician was friendly and extremely knowledgeable. I would definitely recommend Mr. Appliance to everyone! They are truly the best!”

    Malka S.

  • “The service was excellent and fair. Very nice guy. Would call him again for any issue!! Showed up on time. Very professional.”

    Vanessa J.

  • “Mr. Appliance was on time, courteous, and provided the service needed for my Miele washing machine. I would use them again. He offered suggestions on how to properly sanitize the washing machine and dishwasher, and had those cleaning supplies in his truck.”

    Jodi U.