Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Salem
Real Stories, Real Results
- Cindy Fronkvia Google
- Alfie Freemanvia Google
- Kelly Brownvia Google
- Wendy Rosevia Google
“Lonnie is a great guy and fun to visit with while he works. He cares about his customers and does good work.”
- Debra Capsonvia Google
“Eric Larose was very nice and worked hard to find out the problem with my dishwasher. So grateful he fixed it!!”
- Monica Garciavia Google
“Eric Larose was amazing and so nice. Very fast and did great work! Will be using him again in the future.”
- Laurie Bloodvia Google
“I highly recommend Mr. Appliance. The process to fix my dishwasher was so easy. Matt Ladd accurately diagnosed the problem, it was fixed fast and at a reasonable cost. Matt was awesome and nice. I will be using Mr appliance for all my appliance repairs. Thank you Matt and Mr Appliance!”
- Tammyvia Google
- Michael Myersvia Google
“Great service. Matt does professional work and great communicator. Will use Mr Appliance services again.”
- Justin Hurstvia Google
“Matthew did a great job and fixed the problem quickly and efficiently.”
- Doug Tamvia Google
“These guys took care of our problem and thoroughly inspected every possible issue that could possibly have caused our washing machine to leak water. I give them a 10.”
- Doug Tamvia Google
- David Taylorvia Google
“Had two different items to take care of both are done with one visit. Good company”
- Misti Farnesvia Google
“Camron & Dallin were very friendly and quick to fix my stove! Thank you!”
- Bieal Villafanavia Google
“Matt was very understanding regarding the urgency of having our appliance fixed. He made room in his schedule to do a same-day fix.”
- Roger Bennettvia Google
- Jose Nabervia Google
“Outstanding work by Eric Larose, the repairman. Both he and his apprentice worked together to repair our washer to ensure that the appliance was fully operational. Mr. Larose explained everything that was replaced and concluded his repairs by running a comprehensive diagnostic of the washer so I would know that it was now fully functional and ready for use. He was extremely polite, well mannered and highly competent throughout the repairs. I would recommend Mr. Appliance and Mr. Larose to anyone.”
- Nikki Bacavia Google
“Eric did a great job! Fast service!”
- Janis Groesbeckvia Google
- Geoff Thomasvia Google
“Eric was excellent! He walked us through each step he took with the repair of our dryer. Very pleased with his expertise and service.”
- hallie elliottvia Google
“Eric Larose was super helpful and kind”
- Carrie Murphyvia Google
- Kathi Blairvia Google
- Natalya Doughtyvia Google
“Very happy with our service. Matt was friendly and quick with repairing our dishwasher!”
- Kara Peckvia Google
“Matt Ladd was the technician. He was prompt and very efficient:) Thank you”
- Angelina Smithvia Google
“We had Eric work on our clothes washer. I couldn’t do a separate review for Eric so I’m adding it to my review for Matt. This company’s customer service is impressive and their techs are knowledgeable and friendly. I would highly recommend. Matt was great!! He called to let me know when he was headed to my house. He finished the repair quickly and made sure that it was done correctly. He even switched out the wrong screws that were originally used to install the freezer door.”
Owner Response:
“Thank you the review. We are pleased you chose Mr. Appliance.”
- Cheyenne Hagarvia Google
“Highly recommend Matt L. from Mr. Appliance! He was so nice to work with!”
- Roberta Jordanvia Google
“Matt answered all of my questions and walked me through what he was doing to repair my appliance. Great service. I will use Mr. Appliance for future work.”
- Andrea Mathisonvia Google
“We had a dryer that quit working, which is always a bad thing, especially with a large family. We called Mr. Appliance and they were able to get us an appointment quickly. Their tech Eric was knowledgeable and kept us informed on what the problem was in our dryer. He ordered the needed parts and came out to fix it very quickly. I would highly recommend Mr. Appliance of Idaho Falls for any needed appliance repairs.”
- Sara KULOWvia Google
“Our compressor went out in our five year-old fridge. Matt was awesome and repairing it.”
Owner Response:
“Thank you for trusting us with your refrigerator repair. We appreciate the review.”
“friendly, thorough, and honest evaluation of the problem and an "on the spot" fix.”