Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Florence
Real Stories, Real Results
- Ron Hallvia Google
- Cassandra G Thompsonvia Google
- Lionel Whitevia Google
“Lee was friendly and polite. Knowledgeable on what to do to fix problems. 👍👍”
- MIKE FAUSTvia Google
- Steve Sheltonvia Google
- Margaret Weavervia Google
“Not having a whirlpool "certified" repair center in our area, Mr. Appliance has been fantastic to work with. Through no fault of theirs, I've had to see them a little more than I wanted to. Technician Lee and scheduler Danielle are always kind and professional. They have truly been a joy to deal with. I highly recommend Mr. Appliance.”
- Klieta Bagwellvia Google
“The service was great. It took a few days to order my part, but not too long considering it was holiday time. The technician took the time to explain the problem, and after he fixed it, to make sure it work. I will call this company back if I have an appliance problem.”
- Lamar Edwardsvia Google
- Kelley Lyonsvia Google
- Zac Rainesvia Google
“Excellent communication! They update you with an image of your repair tech, which will probably give confidence to some customers. Fair price on the repair as well.”
- Ashley Cozartvia Google
- Carmen Macias Erdmannvia Google
“The technician had knowledge on the appliance and tried every avenue of troubleshooting the situation!”
- Brent Willinghamvia Google
“Very dependable and does great work.”
- Debra Perkinsvia Google
“Very good”
- Roni Holtzclawvia Google
“Great customer service!”
- Dianella Mykittavia Google
“I called Mr.Appliance to come fix my refrigerator at a short term rental property that I own. They quickly sent their technician Lee to come fix the problem. Lee was extremely helpful, he explained to me the problem and got it to work right away. I am so glad I called Mr.Appliance! I have saved them on my phone in case I run into any appliance issues in the future. Thanks Mr.Appliance for the wonderful service!”
- Brock Breckvia Google
“Very professional. Went above and beyond in doing what was needed, as well as communicating important information. Fair priced.”
- Game Enthusiastvia Google
- Mickey Richeyvia Google
“The whole experience was fantastic. Lee the technician was super. Very knowledgeable and friendly. The contact and planning info allowed me to be home while equipment was serviced.”
- John Conyersvia Google
“Very prompt and professional response, I have used this service twice now for two separate issues and am very satisfied”
- Richard Brackinvia Google
“Quick, friendly, professional, and very competent. Will call again.”
- John Thomasvia Google
“Excellent service, kept appointment as promised, knowledgeable and explained repairs all at a fair price with no surprises.”
- memorialsnow memorialsnowvia Google
- Pam Jenningsvia Google
- Ron Jacksonvia Google
“Professional, prompt, friendly, and reasonably priced service. Just can't ask for more than that.”
- Teresa Gieschenvia Google
“Professional, helpful, excellent communication and highly recommend.”
- Scott Tonightvia Google
“They did a great job in communication”
- Sheliah Englishvia Google
“Great service and problem quickly solved. Will recommend!”
- Carol Samuelsonvia Google
- Chris Jonesvia Google
“Very pleased with my experience with Mr. Appliance. Professional, knowledgeable, and showed up on time for both appointments at our home. I would recommend Lee and Mr. Appliance to anyone.”
“Lee was very helpful and professional with our problems and even helped us with speaking to the insurance company”