Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Kane Kendall Will & Dupage
Real Stories, Real Results
- Carlos P.via Google
- Margaret P.via Google
- Joshua S.via Google
“Our repairman John was professional, friendly, and highly capable. He was in and out in no time. Overall an A++ experience with Mr. Appliance.”
- Mariane D.via Google
“Personable, friendly, and answered questions”
Owner Response:
“Thank you the review Mary Ann! We would love to work with you again in the future!”
- AXE N.via Google
Owner Response:
“Thank you so much for the 5 star review!”
- Jaime G.via Google
“They were amazing, John who was the tech assigned the job was able to diagnose the problem quickly. Took maybe an hour to repair. Overall great service”
Owner Response:
“Jaime, thank you for the review! It was our pleasure to help with your Samsung refrigerator. Please let us know if there is anything else you need!”
- Lisa B.via Google
Owner Response:
“Thank you for the 5 stars Lisa!”
- Rebecca M.via Google
“arrived on time and timely fixed problem.”
Owner Response:
“Rebecca, thank you for choosing Mr Appliance to work with Sub-Zero warranty on your fridge repair! We know your time is valuable, so it's important for us to stay within that 2 hour time frame we give for arrival!”
- Jason S.via Google
“Friendly, patient, and knowledgeable. Great service.”
Owner Response:
“Thank you for leaving 5 stars Jason! We are so glad you found our technician to be friendly, patient, and knowledgeable!”
- Janet B.via Google
“Great job. Repairman was very nice and friendly. Our service was for a recall on our oven so we didn’t pay anything.”
Owner Response:
“Janet, we are always happy to work with manufacturers when recalls or warranty work is needed!”
- Peggy J.via Google
“Prompt, friendly and professional. Fixed an issue with our Sub-Zero ice maker.”
Owner Response:
“Peggy, we are so happy to hear that you had a 5 star experience with Mr Appliance during the repair of your SubZero ice maker! We'd love to work with you again if the need arises!”
- Mark L.via Google
“Service was prompt, friendly and professional. Job was completed in one visit.”
Owner Response:
“Thank you for choosing Mr Appliance to repair your SubZero refrigerator, Mark! We appreciate your trust in us! If there is anything else we can help you with please let us know. ”
- Josephvia Google
Owner Response:
“Thank you, Joseph, for the 5 star review!”
- Gvia Google
“Very knowledgeable who taught me about my Rocco fridge (under warranty), compressors, thermodynamics. Learned that some of the "issues" I was seeing was just user error.”
Owner Response:
“We are so glad to hear that your technician was able to pass along helpful information concerning your Rocco fridge. We hope every customer feels comfortable enough to as questions so we can help get them the most efficient and long lasting use of their units! ”
- Frank C.via Google
“R tech Chris was exceptional honest and worked very hard”
Owner Response:
“Renee, we appriciate you trusting Chris and Mr Appliance with your Sub Zero refrigerator! We agree that Chris is exceptional, honest and hard working! We are so grateful he's part of our team! Please let us know if there is anything else we can help you with!”
- Damian F.via Google
“My Bosch dishwasher had a:drainage problem and would not work. John from Mr. Appliance came did his thing and had it figured out and fixed in a an hour or so. John is not just skilled, he is a professional and was extremely easy to talk to. I recommend Mr Appliance without hesitation.”
Owner Response:
“Damian, thank you so much for choosing Mr Appliance to repair your Bosch dishwasher in North Las Vegas! We are so happy to hear that you had a 5 star experience with John, and we appreciate your recommendation so much!”
- Mossholdervia Google
“Needed repair for my Wolf burner, they provided a timely response, kept me updated on the parts order, and completed the job as scheduled. I'd use them again.”
Owner Response:
“Michael, it was our pleasure to help with your Wolf range. We would love to work with you again in the future if the need arises!”
- Kevin F.via Google
“Ability to schedule a service call, and the resulting call were smooth and easy. Colby was efficient and explained the issue/fix clearly. I appreciate businesses that work with their clients like Mr. Appliance and Colby did...”
Owner Response:
“Kevin, thank you for choosing Mr appliance for your fridge repair! We love hearing that you had a great experience with Kolby and that he was able to perform and explain the work efficiently! If there is anything else we can help you with please let us know!”
- Jason H.via Google
Owner Response:
“Jason, thank you for the 5 star review!”
- Terri D.via Google
“Alejandro did an excellent job updating my refrigerator.”
Owner Response:
“Thank you for letting us know you had a 5 star experience with Alejandro, Terri! ”
- Tommy I.via Google
“Even though it was expensive, it was fair. These are GE monogram appliances. It's just the way it is. the tech was great and done in a timely manner. What more can you ask for?”
Owner Response:
“Tommy, thank you for trusting Mr Appliance with your GE monogram appliances! If there is anything else we can do for you please let us know!”
- Steven V.via Google
“Wonderful work and very helpful”
Owner Response:
“Vanessa, thank you for trusting Mr Appliance to repair your KitchenAid dishwasher. We're so glad you were provided a 5 star experience!”
- Will W.via Google
“Chris was very fast and professional, even showed up early!”
Owner Response:
“Will, we love to hear that you had such a great experience with Chris! If there is anything else we can do for you please reach out!”
- Regina C.via Google
“Very knowledgeable technician”
Owner Response:
“Regina, thank you for letting us know you had a 5 star experience with our technician! It's been our pleasure to help with your General Electric oven, please let us know if there is anything else we can do for you!”
- JAMES C.via Google
“Great, fast service!”
Owner Response:
“Thanks for the review, James! It was our pleasure to provide great, fast service on your Whirlpool washer!”
- Sharon J.via Google
“John is FABULOUS!”
Owner Response:
“Sharon, thank you for letting us send John out to help with your KitchenAid dishwasher! We love to hear that you had such a fabulous experience with him!”
- Kathy R.via Google
“Kolby was very nice and did a good job installing my garbage disposal.”
Owner Response:
“Kathy, it was our pleasure to help with your garbage disposal. Thank you so much for letting us know that you think Kolby is as great as we think he is!”
- KIM R.via Google
“Fast, friendly, professional service.”
Owner Response:
“Ken, thank you for choosing Mr Appliance to repair your Bosch Dishwasher. Our Bosch certified technicians are always happy to help out when you need us! We love to hear that your repair was fast, friendly, and professional!”
- lenny G.via Google
“Replace Garbage disposal under warranty did a great great job thank you so much”
Owner Response:
“Lenny, thank you for the review! We're happy to hear that the disposal we replaced from InSinkErator was a 5 star process!”
- Rocky H.via Google
Owner Response:
“Barbara, thank you for taking the time to leave us 5 stars!”
“Responded for service quickly, efficient in diagnosing problem and very professional!”