Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Kane Kendall Will & Dupage
Real Stories, Real Results
- Steve M.via Google
- Nick B.via Google
“Professional, courteous and a fast repair. Thanks Justin.”
Owner Response:
“Hi Nick, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Lane B.via Google
“The young (ish) man that came twice to our house was very articulate and serious about his work which, I have to admit, was impressive. He was not very talkative and that was somewhat refreshing, actually. The work he did seemed of good quality. We appreciated that he took his shoes off and wore some 'booties'. Fixed our problem, too!”
Owner Response:
“Hi Lane, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- Edward T.via Facebook
“Mr. Appliance is very reliable and they did a great job addressing my appliance repair issue,,, My Tech Justin was very professional and knowledgeable in resolving my issue,,, highly recommend for all your appliance repairs,,,,”
- Philip S.via Google
Owner Response:
“Hi Phillip, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Susan T.via Google
“Such a professional company. Great communication and true to their word. Excellent service.”
Owner Response:
“Hi Susan, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Susan D.via Google
“Justin had to come to my house several times to fix my ice maker. He didn’t leave until he had everything fixed & cleaned up.”
Owner Response:
“Hi Susan, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Kevin W.via Google
“Professional repair”
Owner Response:
“Hi Kevin, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Kathyvia Google
“Mr Appliance is always a pleasure to deal with. They are prompt to send out a repair man. I always call them for my repair needs. This time I had a seal replaced on my freezer. Noah was fantastic! Not only was he knowledgeable and professionally handled the repair, but, he was also very personable and friendly!! This makes the repair experience a lot less stressful and sets my mind at ease.”
Owner Response:
“Thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Kim E.via Google
Owner Response:
“Hi Kim, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Stan I.via Google
“Professional service throughout 👌! Justin diagnosed the problem quickly, parts arrived couple of days later and he fixed the water leak in my refrigerator soon after. Highly recommend!”
Owner Response:
“Hi Stanimir, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- George B.via Google
“The tec was very professional went directly to the problem and fixed it. I have multiple rental units and will use them in the future.”
Owner Response:
“Thank you so much for your kind words! We are thrilled to hear that you found our service timely. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. ”
- CWvia Google
“We’ve used Mr Appliance twice for our washing machine and dishwasher and had great experiences both times. Noah is punctual, knowledgeable, and friendly. We will continue to use their services for our appliance repairs.”
Owner Response:
“Thank you so much for your kind words! We are thrilled to hear that you found our service timely. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience.”
- Barbara P.via Google
Owner Response:
“Thank you so much for your wonderful review, Barbara! We're thrilled to hear that you had a positive experience with Mr. Appliance of Bossier City. Your satisfaction is our top priority, and your kind words mean a lot to us. We're delighted to know that we could meet your expectations and look forward to serving you again in the future.”
- Bobby T.via Google
“so far pleased with the promptness of your employee...after he left repirted to him that doors on refrig were rubbing together...he said would get somone out on monday to take cqre of”
Owner Response:
“Thank you for sharing your feedback, Bobby. We're glad to hear that you were pleased with the promptness of our team. We appreciate you bringing the issue with your refrigerator doors to our attention, and we're committed to ensuring your satisfaction with our service.”
- Jeff H.via Google
“Timely, efficient process from start to finish! Highly recommended!”
Owner Response:
“Thank you so much for your kind words, Jefferson! We are thrilled to hear that you found our service timely and efficient. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience.”
- Carolyn D.via Google
“Mr. Appliance of Bossier City is the best company that I have ever worked with for repairs. Great communication, they keep you informed of any delays with your repair. Mr. Appliance of Bossier City is my go to company for all future repairs.”
Owner Response:
“Thank you so much for your kind words, Carolyn. We are thrilled to hear that you had a positive experience with our team and that you appreciate our communication efforts. It’s wonderful to know that you consider us your go-to company for repairs. Your satisfaction and trust mean a lot to us, and we look forward to assisting you with any future needs.”
- Linda B.via Google
“Repairman is the best, very polite and friendly. He knew exactly what was wrong with the dryer. He had the parts on hand that were needed to do the repair, so there was no waiting.”
Owner Response:
“Thank you, Linda, for your kind words and for taking the time to share your experience. We're thrilled to hear that our repairman was able to assist you efficiently and that you were satisfied with the service provided. Your feedback is greatly appreciated and will be shared with the team.”
- Claude L.via Google
“Professional, kept update for planning arrival with parts and did a very good job”
Owner Response:
“Thank you, Claude, for your kind words. We are delighted to hear that you appreciated our professionalism and communication regarding your service. It's wonderful to know that our team was able to meet your expectations and deliver a satisfactory experience.”
- Beth B.via Google
“Very nice, prompt, and efficient!! Very reasonable pricing!”
Owner Response:
“Thank you so much for your kind words, Beth! We're delighted to hear that you found our service prompt and efficient, and that our pricing met your expectations. Your feedback is greatly appreciated and motivates our team to continue delivering quality service.”
- Jeremy C.via Google
“Noah was respectful of my home and effectively diagnosed the challenge with my refrigerator, ordered the needed part, and fixed it accordingly all in a timely manner. I will use this service again if the need arises.”
Owner Response:
“Thank you for sharing your positive experience with us. It's wonderful to hear that Noah's respectful approach and efficient handling of your refrigerator issue met your expectations. We are delighted to know that you would choose our service again in the future. Your feedback is greatly appreciated.”
- Pembrooke R.via Google
“Noah was knowledgeable, friendly, and polite. He repaired my waterline and icemaker in less than a week, including ordering parts!”
Owner Response:
“Thank you so much for sharing your positive experience with Noah. We're thrilled to hear that his expertise and friendly service met your expectations and that your waterline and icemaker were repaired promptly. Your feedback is greatly appreciated and motivates us to continue providing excellent service.”
- Kenneth C.via Google
“Mr. Appliance works with you until your problem is solved. They stand behind their work and wants to make sure the customer is satisfied. They took an outdated old unit and brought it back to life. I recommend them to anyone needing service on Appliances.”
Owner Response:
“Thank you, Kenneth, for your kind words and recommendation. It's wonderful to hear that you were satisfied with the service and that we could bring your old unit back to life. Ensuring our customers are happy with their experience is always a top priority for us. Your feedback is greatly appreciated and motivates our team to continue providing great service.”
- Lona L.via Google
“Noah was very knowledgeable about the problem I was having with my washer.”
Owner Response:
“Thank you for your kind words, Lona. We're delighted to hear that Noah was able to provide you with the knowledgeable assistance you needed for your washer issue. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent service.”
- Diana P.via Google
Owner Response:
“Hi Diana, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Michael H.via Google
“I had a great experience from start to finish with great communication. My problem was fixed, timely, and my technician. Noah was a pleasure to work with.”
Owner Response:
“Hi Michael, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Steve P.via Google
“Very professional and already recommended to someone.”
Owner Response:
“Hi Steve, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Annette H.via Google
“Very happy with the service we received from Mr. Appliance. The repairs to our dryer were done promptly and the service professional Justin was knowledgeable, polite and did great work. I would definitely use Mr. Appliance again.”
Owner Response:
“Hi Annette, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Ricci G.via Google
Owner Response:
“Thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Elizabethvia Google
“We had a wonderful experience with both the technician Justin and the call center. They were so quick and professional! Would definitely recommend!”
Owner Response:
“Hi Elizabeth, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
Owner Response:
“Hi Steve, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”