Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Lakeland
Real Stories, Real Results
- Carol Ledfordvia Google
- Tony Werschkyvia Google
“Great job! Very professional.”
Owner Response:
“That is so amazing to hear, Tony! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Lakeland. It's great to know that we continue to provide our customers with everything they need. We enjoyed servicing your LG Refrigerator Have a great day!”
- Anne Moreauvia Google
“The technician was very knowledgeable about the machine and was done in record time.”
Owner Response:
“Thank you for taking the time to share your experience, Anne. We’re delighted to hear that our technician was able to provide you with knowledgeable and efficient service for your Maytag Dryer . Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.”
- Jose Nievesvia Google
Owner Response:
“Thank you so much for your wonderful review, Jose! We truly appreciate your kind words and are delighted to hear that you had a positive experience with Mr. Appliance of Lakeland. Your satisfaction with your LG Washer & Dryer is our top priority, and it's great to know we met your expectations.”
- Diana Brownvia Google
“Very nice people and Todd was very good at checking out my refrigerator and fixing it you all are very much appreciated!!”
Owner Response:
“Thank you so much for your kind words, Diana! We're thrilled to hear that you had a positive experience with Todd and that your General Electric refrigerator & Whirlpool Washer Machine is back in working order. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you.”
- Mike McCartyvia Google
“Todd was very skilled and knowledgable at his service on our combo washer dryer and all round decent fella pleasant to speak with while doing his work”
Owner Response:
“Thank you, Michael, for sharing your positive experience with Todd Servicing your Lg Washer/Dryer Combo. We're delighted to hear that his skill and knowledge made a great impression on you. It's wonderful to know that he was not only effective in his work but also a pleasure to speak with. Your feedback is greatly appreciated and will be shared with our team.”
- Ralph Shieldsvia Google
Owner Response:
“Thank you so much for your wonderful review, Ralph! We're thrilled to hear that you had a positive experience with Mr. Appliance of Lakeland servicing your Whirlpool dryer. Your kind words mean a lot to our team, and we're delighted to know that we could meet your expectations.”
- Stuart Caudillvia Google
“Mr Applicance was easy to schedule and the customer service called to confirm my appointment and kept me informed on when my technician would arrive the day of the appointment. Devon did a quick check and he completed the repair in less than an hour. I would highly recommend them again and if needed will use them for service again myself.”
Owner Response:
“Thank you for sharing your experience, Stuart. We're thrilled to hear that scheduling was seamless and that our team kept you well-informed. It's great to know that Devon was efficient and successful in completing the repair promptly for your Maytag dryer. We appreciate your high recommendation and look forward to assisting you in the future.”
- Ken Haskinsvia Google
“So honest! Our dishwasher was still under warranty and they walked us through the whole process. They didn’t even push for them to still do the work. They’ve done other stuff for us in the past which is always top notch, but I was really impressed with them doing right by the customer versus doing right by their pocket. Would recommend to anyone!”
Owner Response:
“Thanks Kenneth for the wonderful review of Mr. Appliance of Lakeland. We appreciate you taking time to leave your feedback and we're glad we could walk you through the warranty process with your GE dishwasher. We look forward to seeing you again soon!”
- Raul Perezvia Google
“The technician (a very knowledgeable person) knew the problem and proceeded to connect to the refrigerator to confirm that he was right. After testing he proceeded to replace the failed part and checked that other components were functioning correctly.”
Owner Response:
“We're glad to hear that you were very satisfied with our services on your GE refrigerator. Thank you for working with us at Mr. Appliance of Lakeland, and we hope you have a great day.”
- Steve Cookvia Google
“Todd was friendly and knowledgeable”
Owner Response:
“Thank you, Stephen, for taking the time to share your experience with us. It's wonderful to hear that Todd was able to provide you with friendly and knowledgeable service with your Frigidaire Refrigerator . We appreciate your feedback and look forward to serving you again in the future.”
- Terrance Hallvia Google
“Technician very knowledgeable. Replaced my dishwasher .”
Owner Response:
“Thank you for your kind words, Terrance. We're thrilled to hear that you found our technician knowledgeable and that the replacement of your dishwasher met your expectations. Your feedback is greatly appreciated and encourages us to continue providing excellent service.”
- Rebeccavia Google
“Very professional and friendly”
Owner Response:
“Our team thanks you Rebecca for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Lakeland. Have a great day!”
- Carla Reusvia Google
“My daughter , gave me their card. When we had a problem with our stove, called, they made the appointment, was fairly placed. The receptionist was very helpful and very nice. The tech was very friendly and let me know parts would have to be ordered. Came back when he said. Joe was very friendly also. Will definitely call again.”
Owner Response:
“Hello Carla and thank you for leaving your review! Our compassionate and understanding staff here at Mr. Appliance of Lakeland are always here to handle logistics so you can focus on the important things. Thank you for trusting us to repair your GE glass top stove We hope you have a nice week.”
- Karen Connollyvia Google
Owner Response:
“That is so amazing to hear, Karen! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Lakeland on servicing your LG OVEN . It's great to know that we continue to provide our customers with everything they need. Have a great day!”
- Jonathan Waltonvia Google
“My technician did excellent work! He gave clear information, showed me what he did so I can learn, and was friendly and professional at the same time. I would recommend!”
Owner Response:
“Thank you for taking the time to share your positive experience with us, Jonathan. We are thrilled to hear that our technician provided you with excellent service and was able to effectively communicate the work being done. We appreciate your recommendation and look forward to serving you again in the future.”
- V Gvia Google
“Very professional and responsible service, I definitely recommend this business.”
- Kim Monjurevia Google
“I needed my clothes dryer fixed asap. I called and the person who scheduled the repair call was very kind Within 3 hours I received a text with the technician ‘s name and a photo of him which is nice to know for safety reasons. Todd, the technician, was professional and courteous and was able to repair my dryer to get me bs k to washing my clothes! I will call Mr. Appliance again if I ever need them.”
Owner Response:
“Kim, Thank you so much for sharing your experience! We're so glad to hear that the scheduling process was easy and that receiving a photo of Todd for safety made you feel more comfortable. It's great to know Todd was professional and able to get your GE dryer up and running quickly! We truly appreciate your trust in us, and we're happy to hear that you'll be reaching out again if needed. Thanks again for choosing Mr. Appliance!”
- Brent Fuqua CAvia Google
“I was having issues with my Washing Machine and called Mr. Appliance and Todd showed up. Todd was awesome, he went above and beyond and spent the time to fix my unit while being very informative. I would recommend Todd to anyone.”
Owner Response:
“Brent, thank you for sharing your positive experience! We're thrilled to hear that Todd went above and beyond to help with your Whirlpoool washing machine and provided you with excellent service. It's wonderful to know that his effort and informative approach made a difference for you. We appreciate your recommendation and will be sure to pass your kind words along to Todd. If you ever need assistance again, we’re here to help!”
- Staci Smithvia Google
“Repairman was great, knew exactly what was wrong, without even looking at it based on my description of the problem. In fact, he was so confident that he walked up to my door carrying the part with him. Took him maybe 25 minutes to get it done. Very personable also which is always a plus.”
Owner Response:
“Thank you for the wonderful feedback! We’re thrilled to hear that our repairman was able to quickly diagnose your Samsung dryer and get the job done efficiently. It's great to know that his confidence and personable nature made the experience even better. We truly appreciate you taking the time to share your thoughts!”
- Michelle Davisvia Google
“No complaints!!”
Owner Response:
“Thank you so much for taking the time to leave us a positive review, Michelle! We are thrilled to hear that you had a great experience with your Whirlpool washer service at Mr. Appliance of Lakeland. If you ever need any further assistance, please don't hesitate to reach out.”
- Dolly Vogalvia Google
“Todd was great! Fixed the impossible!!”
Owner Response:
“Thank you for taking the time to leave such a positive review, Dolly! We're thrilled to hear that Todd was able to fix the issue for you. If you ever need assistance in the future, please don't hesitate to reach out.”
- Keith Millsvia Google
“Pedro showed up on time and worked diligently to fix our refrigerator issues. He also provided helpful information to help maintain the proper functionality of our unit. Pedro was pleasant and kind. We would highly recommend Mr. Pedro's services!”
- Cynthia Cookseyvia Google
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review, Cynthia! We are thrilled to hear that you had a positive experience with our services. If you ever need assistance in the future, please don't hesitate to reach out.”
- Nancy Georgesvia Google
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review, Nancy! We are thrilled to hear that you had a positive experience on your Whirlpool refrigerator with Mr. Appliance of Lakeland. If you ever need our services again in the future, please don't hesitate to reach out.”
- Sheryle Osbeyvia Google
Owner Response:
“Our team thanks you Sheryle for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Lakeland. Have a great day!”
- Paul Balyeatvia Google
“They were very helpful in helping fix the dishwasher.”
Owner Response:
“Thank you for your feedback! We're so glad to hear that we were able to help fix your GE dishwasher. If you ever need assistance again, we're here to help!”
- Tina Deesevia Google
“I highly recommend Mr. Appliance. Todd was my service technician. He was on time and explained everything to me. He did an excellent job repairing my GE top loading washer.”
Owner Response:
“Thank you so much, Tina for your kind words and for recommending Mr. Appliance! We're thrilled to hear that Todd provided excellent service and was able to repair your GE top-loading washer. We take pride in our technicians' professionalism and attention to detail, and we're glad Todd could make your experience a positive one. If you need any further assistance, please don't hesitate to reach out!”
- Jacqueline Waltersvia Google
“Excellent”
Owner Response:
“Thank you so much for sharing your feedback. We sincerely appreciate it. We're so happy we were able to help with your Kitchen Aid refrigerator. If you need any assistance in the future, please feel free to reach back out to us. ”
- TinaMarie Pvia Google
“This was the third time I had called a refrigerator repair company for the same issue. Butthe first time to Mr. appliance! I felt very confident that Todd had fixed it for the last time! Highly recommended”
Owner Response:
“"Thank you for sharing your experience! We're so glad to hear that Todd was able to resolve the issue with your Samsung refrigerator for you. It's great to know you felt confident in the repair. We truly appreciate your recommendation and look forward to assisting you again if needed!"”
“Very satisfactory with arrival time, dependable and very polite and they do very good work. I would choose them again.”