Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Lafayette
Real Stories, Real Results
- Another Broken Egg Cafe LAFAYETTEvia Google
- john avia Google
- Carolyn Dealvia Google
“I highly recommend Tyler Kibodeaux for all appliance needs. He did an excellent job repairing my dryer. He was very thorough and explained everything that needed to be done.”
Owner Response:
“Thank you for your feedback, Carolyn Deal! We appreciate you taking the time to share your experience, and we’re happy to hear of the excellent job that was done repairing your dryer and providing thorough explanations. Your recommendation means a lot.”
- cindy rynottvia Google
“Very polite gentlemen…took the time to demonstrate use of stove and tips for cleaning oven.”
Owner Response:
“Thank you, Cindy, for your kind words. We're delighted to hear that our team was able to assist you and share helpful tips for using and maintaining your stove and oven. Your satisfaction is our priority, and we truly appreciate your feedback.”
- Larry Albrechtvia Google
“The young men did a nice job finding the problem and fixing it. They were courteous and kept the work area clean.”
Owner Response:
“Thank you Larry. We're delighted to hear that you were pleased with the service provided by our team. Maintaining a clean work area and offering courteous service are important to us, and it's great to know that our efforts made a positive impression.”
- H ONealvia Google
“The technician Andrew from Mr Appliance and his coworker were very professional and very Knowledgeable. Diagnosed the problem quickly made a quick repair and we’re very informative explaining exactly what was wrong with my ice maker. I would highly recommend Mr Appliance .”
Owner Response:
“Thank you so much for your kind words and recommendation. We're thrilled to hear that Andrew and Anthony provided you with professional and knowledgeable service. It's great to know they were able to quickly diagnose and repair your ice maker while keeping you informed throughout the process. Your feedback is greatly appreciated.”
- Wendy McGeheevia Google
Owner Response:
“Thanks Wendy for the wonderful review of Mr. Appliance of Lafayette. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!”
- Mason Poiriervia Google
“Great experience. I would recommend”
Owner Response:
“Thanks Mason, We appreciate your recommendation and your business! Thanks for trusting Mr. Appliance for all your appliance rep[air needs!”
- PHYLLIS THERIOTvia Google
“The staff of Mr Appliance are so very helpful and accommodating. I have been so very pleased with their service!”
Owner Response:
“Hi Phyllis, we love hearing from or customers and so happy you appreciated our helpful appliance repair service. Thanks for choosing Mr. Appliance of Lafayette!”
- Susan Boudreauxvia Google
“Shane did a great job fixing our oven.”
Owner Response:
“Thanks so much! Shane is an amazing service professional who always ensures our customers and their appliances are taken care of. Thanks for choosing Mr. Appliance of Lafayette!”
- Robert Stootvia Google
“I was watching the technician and he was doing a fine job on my refrigerator.”
Owner Response:
“Thank you for taking the time to share your experience, Robert. We're delighted to hear that you were pleased with the technician's work on your Frigidaire refrigerator. Your satisfaction is important to us, and we appreciate your kind words.”
- CINDY BOUTINvia Google
“Very friendly, professional and knowledgeable!!”
Owner Response:
“Thanks a bunch for your kind words, Cindy. It's reviews like this that make us at Mr. Appliance of Lafayette excited to come into work every day.”
- Susan Glowackivia Google
“Mr Appliance was very professional and very helpful. Prompt and knowledgeable and courteous service.”
Owner Response:
“Thank you for your kind words, Susan. We're delighted to hear that you found our service professional, helpful, and courteous. Our team takes pride in being prompt and knowledgeable, and your feedback is greatly appreciated.”
- RACHEAL NGUYENvia Google
Owner Response:
“We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Lafayette team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”
- PAMELA RUTLEDGEvia Google
Owner Response:
“Thank you for your five star review. The Mr. Appliance of Lafayette team is delighted we could serve you so well.”
- Tammy Bellarvia Google
“Thank you Joseph. Great job.! Joseph was very professional and respectful. He even cleaned up the mess. As a senior citizen, I appreciate him explaining everything to me.”
Owner Response:
“Thank you for your kind words, Tammy. We're delighted to hear that Joseph provided you with professional and respectful service. It's wonderful to know that he took the time to explain everything clearly and left the space tidy. Your feedback is greatly appreciated, and we're so pleased to have been able to assist you.”
- Melissa Parrishvia Google
“Very professional - I would use them again if needed. Got an appointment quickly.”
Owner Response:
“Hi Melissa, Thanks so much for choosing Mr. Appliance to repair your Whirlpool dishwasher. Glad to hear you appreciated our fast and friendly service.”
- Guy Andrusvia Google
“I was detecting a faint natural gas smell near my stove. I had called the gas company who said the leak was inside the stove itself and I needed the stove repaired. Mr. Appliance was able to find and fix the problem quickly. It was where the flexible pipe from the stove connects to the wall outlet. It just needed to be tightened with some thread sealant in the threads. The price was very reasonable and I knew I could trust the work.”
Owner Response:
“So happy to hear you had a wonderful experience with our company!! We strive to ensure all our customers appliances are back in working order as quickly and professionally as possible. Thank you for trusting us with your gas stove, and we look forward to being there for you for all your appliance repair needs.”
- CHRISTIAN Chapmanvia Google
“I’ve used Mr. Appliance several times and have always had a positive experience. Shayne was efficient, on time and communicated effectively. I will continue to call when the situation requires.”
Owner Response:
“Thank you for your kind words and for being a loyal customer. It's wonderful to hear that Shane provided efficient and effective service during your visits. We look forward to assisting you whenever you need us in the future.”
- Philip Bertrandvia Google
“Joseph the tech that came out was very professional and was very efficient. Did not waste time and explained everything that was going on. Had two different locations he came to work. Highly recommend Mr Appliance.”
Owner Response:
“Thanks Philip for your amazing feedback. Joseph is a great technician who works to ensure our customers are taken care of. Thanks for trusting your appliance repairs to us. We appreciate you!”
- coco blackvia Google
“Very professional with great service! From the first phone call to the office to the day of service. My technician arrived and fixed everything perfectly! I would definitely recommend this company.”
Owner Response:
“Hello Coco and thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance of Lafayette and what we offer. Thanks you for choosing Mr Appliance for your appliance repair needs!”
- Andrew Prestonvia Google
Owner Response:
“Thanks for choosing Mr. Appliance of Lafayette! We love serving our customers from Lafayette to Lake Charles! We are here for all your appliance repair needs. ”
- Renee Landryvia Google
“Shane was very professional and thorough. Highly recommend!”
Owner Response:
“Hi Renee, we appreciate your recommendation- that is the best compliment! Shane is definitely a professional and caring service professional and we will share your kind words with him. Thanks for choosing Mr. Appliance for your appliance repair needs! ”
- Marietta Elliottvia Google
“Exelent experience with this tech ans awsome personality and clean.”
Owner Response:
“Hi Richard, We truly appreciate your feedback and are glad that you enjoyed our customer service and expertise with your appliance repair needs. We hope to work with you again whenever you need.”
- Gaynell Batistevia Google
“Very professional and experienced. Explain everything throughout was great to have him do the work.”
Owner Response:
“Thank you for your five-star review, Gaynell. Our team at Mr. Appliance of Lafayette always strives for the highest standards. We are delighted we made your experience a positive one. Thanks for allowing us to repair your Whirlpool washer.”
- BJ Angellevia Google
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance of Lafayette was able to help with your appliance repair needs. We hope to work with you again should the need arise.”
- Celia Doucetvia Google
“Excellent service! Shane was very professional, knowledgable, and prompt. Our stove was fixed quickly, even with having a replacement part that had to be ordered. So pleased with Mr. Appliance—highly recommend!”
Owner Response:
“Thank you for taking the time to share your experience, Celia! We are thrilled to hear that Shane provided you with excellent service and was able to quickly fix your stove quickly. We truly appreciate your recommendation it is a great honor, and we look forward to serving you again in the future. 🔧”
- Scott Perriovia Google
“Fast, friendly repair tech and excellent customer service when I called to get my washing machine serviced.”
Owner Response:
“Thank you for taking the time to leave a review, Scott. We are pleased to hear that you had a positive experience with our repair tech and customer service team. If you ever need assistance in the future, please don't hesitate to reach out.We appreciate you trusting us with your washing machine repair 💙🧡”
- Mike Mansionvia Facebook
“This is the third time I've used this company, and each experience has been great. The service is always top-notch. Thank you Joseph”
Owner Response:
“Merlin, thank you for your kind words and thank you for choosing us as your go to appliance repair business. We love hearing our customers have top notch experiences. We look forward to being there for you in the future when needed. 💙🧡”
- Bob Deezvia Google
Owner Response:
“Thank you so much, Bob! We are thrilled to hear that you had a 5-star experience with Mr. Appliance of Lafayette. It was our pleasure to assist you, and we appreciate your kind words.”
“Profession knowledgeable courteous and qualified.”
Owner Response:
“Thanks so much for your kind words and acknowledging our wonderful service professionals. We appreciate you as a customer. Thanks for choosing Mr. Appliance for your appliance repair needs. ”