Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Huntsville
Real Stories, Real Results
- Kem Robertsonvia Google
- Laura Robertsvia Google
“Mr Harrison explained each step of his work and fixed the problem completely.”
- Kevin Besservia Google
“Really impressed -- the tech show up on time, quickly diagnosed and repaired the issue, and explained some features/operations on my appliance that I didn't know about. Highly recommend.”
- Ben Steinhauervia Google
“Mr. Appliance went all the way: technician had a hard nut to crack and he didn't give up until we were taken care of and absolutely satisfied. They were willing to work with us and treated us fairly. Customer service is outstanding and rarely seen these days...”
Owner Response:
“Thank you, Ben! We're happy to hear that our service professional didn't give up and worked until your appliance was working efficiently again. We're grateful to earn your satisfaction and trust, and we hope to help you again! Mr. Appliance of Huntsville”
- darryldrumsvia Google
“Technician was friendly and efficient!”
Owner Response:
“We’re glad to hear your appliance repair service was handled quickly and with a friendly touch. Thanks for trusting Mr. Appliance, Darryl! Mr. Appliance of Huntsville ”
- Patrick Luravia Google
“Technician was incredibly polite. He covered his shoes when entering the home. He diagnosed and fixed the issue within 30 minutes and charged a reasonable price. Will definitely use again.”
Owner Response:
“Patrick, we're glad we could get your appliance repair taken care of quickly and respectfully. We always aim to make the whole process easy and reliable. Thanks for trusting Mr. Appliance—we’re here whenever you need us! Mr. Appliance of Huntsville ”
- Margarete Blountvia Google
“On time, friendly, efficient, knowledgable”
Owner Response:
“Marga, we’re glad to hear your appliance repair service was on time, friendly, and efficient. Thanks for choosing Mr. Appliance! Mr. Appliance of Huntsville ”
- Pete Lawrencevia Google
“Chris came and worked on our refrigerator this afternoon. He was excellent in all ways. Polite, informative and prompt. MOST of all, he did an amazing job fixing our fridge! I recommend Mr. Appliance AND Chris, for sure! We couldn’t be happier with the price also!”
Owner Response:
“Pete, we’re so glad Chris got your fridge fixed up right. He’s always polite and knows his stuff, and it’s great to hear the price felt fair, too. We really appreciate you sharing your experience and giving us a shout! Mr. Appliance of Huntsville ”
- Amanda Chandlervia Google
Owner Response:
“Thank you, Amanda! We're always here if you need us to whip those appliances back into shape again in the future! Mr. Appliance of Huntsville”
- Tammy Owensvia Google
“Chris was excellent! Our problem is fixed!!”
Owner Response:
“Tammy, thank you! We're glad Chris was able to resolve the issue with your appliance and keep your home in tip-top shape. Mr. Appliance of Huntsville”
- Ellsworth Foodsvia Google
- Tezvia Google
“The Mr. Appliance Service Technician who came out to my home was very professional and was able to locate the issue with my GE Range Cooktop Heating Element and replaced the necessary part needed in a timely fashion.”
Owner Response:
“Tez, we're so glad to hear that our service technician's speedy expert services made appliance repair easy for you! It's great to know that they located and repaired the issue quickly and efficiently. Thank you for sharing your review! Mr. Appliance of Huntsville”
- Paul Gilbertvia Google
Owner Response:
“We appreciate your excellent rating, Paul. Thank you so much for trusting Mr. Appliance with your appliance repair needs! Mr. Appliance of Huntsville ”
- Jennifer Calvertvia Google
Owner Response:
“We're grateful to earn your trust in our appliance repair services, Jennifer. Thank you! Mr. Appliance of Huntsville”
- Gloria Smithvia Google
Owner Response:
“Thank you, Gloria, for your wonderful rating! Mr. Appliance of Huntsville”
- Patrick Davisvia Google
“Polite. Accurate. Timely. Knew what he was doing. Enough said.”
Owner Response:
“It's our pleasure to provide speedy, expert appliance services, Patrick! Thank you for your review! Mr. Appliance of Huntsville”
- Joe Clarkvia Google
“Very happy with the service from Mr. Appliance on our frail and defective refrigerator. Every time we have a warranty call, their technicians come right out and quickly identify the failed component, and get replacement parts installed quickly. We're really appreciative of the great communication, and knowledgeable staff.”
Owner Response:
“Thank you for your review! It's our pleasure to be your go-to call for your appliance needs, and we're delighted our speedy, expert service has earned your trust. We'll be sure to celebrate your review with the team! Mr. Appliance of Huntsville”
- Michael Russellvia Google
“Chris was good at his job and had my fridge back up and running in no time. Mr appliance kept me informed when the repairman would arrive.”
Owner Response:
“We're glad Chris could whip your fridge back into shape, Michael! Thank you for sharing your review! Mr. Appliance of Huntsville”
- Chrystal Gayvia Google
“Prompt, efficient, knowledgeable, and did thr job quickly.”
Owner Response:
“We're happy to hear that our team delivered an excellent appliance repair experience, Chrystal. Thank you so much for your rating and review! Mr. Appliance of Huntsville”
- brendavia Google
“Service technician was Chris and he troubleshooted the problem and replaced a water valve.Flow from the water filter and ice machine has improved. Great service . I would recommend if you need refrigerator service.”
Owner Response:
“We're so happy that Chris was able to repair your water valve on your refrigerator, Brenda. Thank you for taking the time to share your positive rating and review. We appreciate it! Mr. Appliance of Huntsville”
- Kevin Struthersvia Google
“Our technician, Chris, was fantastic! He was on time and friendly. He pursued a cost-effective repair to our refrigerator by engaging with the manufacturer’s support desk to ensure he found the root cause. He didn’t replace parts hoping it would fix our problem.”
Owner Response:
“Thank you for your review, Kevin! We're all about keeping your home running smoothly, and we're glad that Chris could earn your trust in us with his prompt and transparent service. If you need us again in the future, please don't hesitate to reach out! Mr. Appliance of Huntsville”
- Dennis Kringsvia Google
“Awesome service by my tech, Greg. Very thorough and explained everything in detail that was easy to understand.”
Owner Response:
“Dennis, thanks for your feedback! It's great that Greg clearly communicated the issue with you and got your appliance whipped into shape in no time. We'll pass your appreciation along! Mr. Appliance of Huntsville”
- Jenny Byrumvia Google
“The customer service and repair I received with Mr. Appliance was exceptional. The company kept me updated with appointment confirmations, arrival times, and when the parts ordered were ready for scheduling repair. Greg my technician was thorough, professional, respectful of our home, and a really nice guy. All around great experience.”
Owner Response:
“It's our pleasure to make your experience with us a seamless one, Jenny, and to keep you updated every step of the way. We're happy to hear that Greg respected you and your home and ensured your satisfaction with his workmanship and expertise. Thank you for your review! Mr. Appliance of Huntsville”
- Beth Coxvia Google
“Had a little trouble at first with some scheduling confusion but once that got worked out - great communication on tech’s arrival, great job explaining what needed to happen, and did a great job fixing the problem. Five stars for Trent!!”
Owner Response:
“Thank you for your patience with scheduling, Beth! We're glad our service professional did a wonderful job clearly explaining the issue and scope of work to you and then got your appliance in great working order again. We'll let Trent know you appreciate his expertise and efforts! Mr. Appliance of Huntsville”
- Larry/Judy Jungvia Google
“Total experience was positive. Tech was confident and expert at diagnosing and repairing the problem with my refrigerator. I felt the charge was fair. Tech was polite and answered my many questions! Would definitely use this company again.”
Owner Response:
“Thank you for sharing your experience, Judy! We're glad we could expertly repair your refrigerator and keep your home in tip-top shape. It's our pleasure to answer any questions you had. We look forward to helping you with any future appliance repair needs you might have! Mr. Appliance of Huntsville”
- Joyce Huegelvia Google
“Excellent service and technicians.”
Owner Response:
“Thank you for your review, Peter! We're committed to getting the job done right the first time, and we're delighted you were happy with our appliance service! Mr. Appliance of Huntsville”
- Chrissy Stegherrvia Google
Owner Response:
“Thank you for your trust in our appliance services, Matthew! Mr. Appliance of Huntsville”
- Tina Johnsonvia Google
“Quick appointment scheduled, very professional, knowledgeable, polite, personable, thorough. Would definitely recommend Robert and would call on him again for services.”
Owner Response:
“Thank you for your recommendation, Tina! We're glad our speedy, expert service was valuable to you, and we'll be sure to let Robert know he earned your trust in us. We're always here to help you whip those appliances back into shape! Mr. Appliance of Huntsville”
- Terika Stonevia Google
“Very good people!”
Owner Response:
“Thank you, Terika! We're always here to help you whip those appliances back into shape! Mr. Appliance of Huntsville”
- Todd LaVignevia Google
“Outstanding troubleshooting led to a very quick repair once replacement parts were received. Well done and thanks. I”
Owner Response:
“You're welcome, Todd! We're glad our service professional could quickly diagnose and repair your appliance issue. Thank you so much for your review! Mr. Appliance of Huntsville”
“Great service with highly experienced personnel. Experience could not have been better.”