Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Huntersville
Real Stories, Real Results
- Blake Leevia Google
- Reggie Johnsonvia Google
“John was awesome and very professional!”
- Ann Hughesvia Google
“I have an 18 year old professional stove /gas with convection oven. When I thought it would be impossible to repair these talented marvelous folks did it.”
- Kim Burrellvia Google
“I do recommend this company and have used them several times. Great customer service. Dean was very polite and professional.”
- Jeff Lawrencevia Google
“Good 1st time experience from appointment scheduling to completion. Gemaal, the technician, quickly diagnosed the problem, explained what was required, how long it would take (2 days for parts) and returned as scheduled to make the necessary repairs. Our laundry room is small and with stackable units, it wasn’t the average job. Well done all, definitely refer your group to friends and neighbors.”
- Janet Cowartvia Google
“Excellent customer service from initial call to serviceman. Came same day. Very pleased with work.”
- Doreen Bloisevia Google
“Luke, our technician was very polite. Knowledgeable about my product as he were able to address all concerns. I would recommend and use them again.”
- William Speightvia Google
“The staff members at Mr Appliance were absolutely fantastic! Mr Gemayel Khan thoroughly and accurately trouble shot the problem with our gas oven and had us up and running quickly! In fact the oven works better than it did when it was new 4 years ago! Gemayel was professional and very personable and courteous. Mr David Fahy was also very professional and courteous. He orchestrated the repair process from start to finish, maintaining constant contact with us throughout the repair. We give our wholehearted endorsement and recommendation of Mr Appliance to anyone in need of appliance repairs! Sincerely, Bill and Doris”
- Ann Tolervia Google
- Brian Daviesvia Google
- Thomas Hardingvia Google
- Earl Castinevia Google
- dennandawsonvia Google
- Franklin Hornevia Google
“Very professional and honest. Will highly recommend them.”
- Nathan Mooneyvia Google
“Dean is always a pleasure. Does great work and always willing to answer all of my questions.”
- Blondell Moreyvia Google
“Luke I was very professional and efficient. As a result, I would not hesitate to call Mr. Appliance for any of my appliance repairs in the future.”
- KIMPHANY GADDYvia Google
“He was very nice he came in and did he had to do kept his word on what time he would be here I would recommend this company to anyone.”
- HERMAN LANDSvia Google
- Herry Eskeidgevia Google
“Dean was on time for each appointment. He's very thorough and completed my repair requirements. Also, Mr Appliance was very reasonable with charges as my repair took some trouble shooting to pinpoint the cause.”
- Sylvia Mcknightvia Google
- Stan Millervia Google
“The technician Dean was very friendly and knowledgeable about the repair he was making. Although a part needed to be ordered, the refrigerator was temporarily repaired in the part was received and put in in a timely fashion. Everything was great.”
- Sandra Hancockvia Google
“I called and they came out within a day or 2 and diagnosed my washer, ordered the part and within 2 days my washer was working! Highly recommend, great customer service and a year's warranty. The service man was excellent.”
- Dileika Wilsonvia Google
“We have used Mr. Appliance sev times. They are responsive, professional, and skilled. They have repaired different appliances/brands for us and clearly explained the issues found and repairs needed . l love how they send you a picture your texh prior to your appointment. I would recommend them ŵith no reservations”
- Hvve Gvvegvia Google
- Larry Nifongvia Google
- Rita Atallahvia Google
“I had a great experience with Mr. Appliance of Huntersville! My GE fridge had an issue, and they were quick to diagnose and fix the problem. The technician Jonathan was knowledgeable, professional, and explained everything clearly. Scheduling was easy, and they arrived on time, which I really appreciated. My fridge is now running perfectly again. Highly recommend their service!”
- Mike Lacefieldvia Google
“Very friendly and knowledgeable service tech.”
- C Mosvia Google
“Honest, reliable, and on time! The original diagnostic appointment estimated I needed two new parts for the repair of my double ovens. The parts needed to be ordered and during the next visit when the entire unit was removed the repairman realized the parts did not need to be replaced and they easily fixed the issue. They could have repaired the issue and replaced the parts anyway and I would not have even known! Super honest company! Luke is an exceptional technician, personable, knowledgeable and I will call and ask for him personally if I am in need of another appliance repair!”
- karen Sherrillvia Google
“Very knowledgeable, knew exactly what our problem was from the description we gave him.”
- susan calcaravia Google
“Super fast! Gemayel came in quickly, diagnosed the issue, and had the part in his van to repair my washing machine!”