Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Greenville
Real Stories, Real Results
- Trent Lewisvia Google
- D Lvia Google
“Agent was on time and knew what he was doing. Was able to explain the problem clearly. Advised what to do should it happen again. Worked efficiently, and cleaned up any mess. Cost was less than I expected too.”
Owner Response:
“Thank you for your review! We love to know when our customers are pleased with our service. Thank you for using Mr. Appliance!”
- David Bibbvia Google
Owner Response:
“Thank you for your review, Mr. Bibb! These are very helpful to our business. Thank you for using Mr. Appliance!”
- Ellsworth Foodsvia Google
- john selesvia Google
“Ramon was very professional, his work was very neat . He fixed my dryer and stove.”
Owner Response:
“Thank you for your review, Mr. Seles! Ramon does a great job for our customers and we are lucky to have him on our team. Thank you for using Mr. Appliance!”
- Michael Grazianovia Google
“I was pleasantly surprised when I called for service to find out I could get an appointment for the same day. The technician showed up around 4:30 pm and went right to work. He diagnosed the problem quickly and had the required part that I needed. I appreciated the quick attention to our issue and the professional job that was done. Will definitely be calling again when we need appliance repair.”
Owner Response:
“Thank you for your review, Mr. Graziano! Our goal is to always help our customers as quickly as possible. I'm happy we were able to get your Samsung dryer working properly again in just the single visit. We are proud to have earned your future business. Thank you for using Mr. Appliance!”
- Cindy Cantrellvia Google
“Communications on schedule are excellent. The technician arrived on time, worked efficiently, diagnosed the problems, explained them, ordered the parts and set up my repair appointment. What more can I ask? I'm glad he's the technician who will return for the installation.”
Owner Response:
“Thank you for your review, Ms. Cantrell! We try our best to keep our customers apprised of the schedule and understand the repair process. We were happy to help with your LG laundry appliances. Thank you for using Mr. Appliance!”
- David villarrealvia Google
“Prompt, professional and friendly service.”
Owner Response:
“Thank you for your review, Mr. Villarreal! Our tagline is "Speedy, Expert Service", but we throw the Friendly in there just because. Thank you for using Mr. Appliance!”
- Larry Renzonivia Google
“Worker came on time and he did a good job fixing the ice maker”
Owner Response:
“Thank you for your review, Mr. Renzoni! We were happy to help. Thank you for using Mr. Appliance!”
- Matthew Schrettnervia Google
“Great service. An appointment was quickly available and the repairman to stop by (Rikki) was awesome. He was incredibly helpful. I would absolutely use this company again.”
Owner Response:
“Thank you for your review, Mr. Schrettner! We were glad to help and are honored to have earned your future business. Thank you for using Mr. Appliance!”
- Dana Clearyvia Google
Owner Response:
“Thank you for your review, Dana! These are very helpful to our business. Thank you for using Mr. Appliance!”
- Pat Waltersvia Google
“Fast, responsive, friendly”
Owner Response:
“Thank you for your review, Pat! Our tagline is "Speedy Expert Service", but if you want to add "friendly" in there, too, we're not going to argue. Thank you for using Mr. Appliance!”
- Michaelvia Google
“They went above and beyond to take care of us. I never had any other appliance repair company treat us as well, as Mr Appliance!! Professional, knowledgeable and a good job of communicating, & keeping us updated and informed during and after the service.”
Owner Response:
“Thank you for this great review, Michael!! We like to think we do this for all of our customers. We appreciate the supportive words!”
- Nancy Creechvia Google
“Ramon with Mr Appliance arrived promptly and introduced himself and was able to quickly identify my appliance issue and fixed it on the spot. I am very satisfied with the service I have received from them.”
Owner Response:
“Thank you for your review, Ms. Creech! Ramon is certainly an extremely knowledgeable member of our team. I'm glad he was able to fix your LG washer/dryer issue. Thank you for using Mr. Appliance and for being such a great customer!”
- Kyle Thompsonvia Google
“Alan did a great job.”
Owner Response:
“Thank you for your review! Allen does a great job for our customers!”
- Thomas Lylesvia Google
Owner Response:
“Thank you for your review, Mr. Lyles! We appreciate the opportunity to help with your Fisher Paykel dryer. Thank you for using Mr. Appliance!”
- Justin Howellvia Google
“Rikki was very quick to identify the problem that I was having with my dishwasher. Ordered the part that was needed and came back the next day and replaced it! Highly recommend Rikki and this company!”
Owner Response:
“Thank you for this review, Mr. Howell! Rikki does a great job for our customers and we always want to get these repairs done as quickly as possible. We greatly appreciate your recommendation. Thank you for using Mr. Appliance!”
- Anita Pruittvia Google
“Called Mr Appliance at 9 AM 3/14/25, and technician arrived 3 hours later. Allen was courteous, careful and skilled enough to fix are dryer malfunction in 18 minutes. Outstanding!”
Owner Response:
“Thank you for your review, Mr. Pruitt! We're not always able to get our customers taken care of THAT quickly, but it's a wonderful thing when it works out that way. Thank you for using Mr. Appliance!”
- Darko Stankovsivia Google
“Great quick service , would do business again with them . A+”
Owner Response:
“Thank you for your review, Darko! We're gonna put this report card up on our properly working refrigerator!”
- Xaymara Correavia Google
“Amazing and timely service! Rikki was very knowledgeable and did a wonderful job fixing our stove!”
Owner Response:
“Thank you for your review, Ms. Correa! We love to hear feedback like this. Rikki does a great job for our customers. Thank you for using Mr. Appliance!”
- Pat Jenkinsvia Google
“Always on time and pleasant. Knowledgeable and fast.”
Owner Response:
“Thank you for your review, Pat! We were happy to help! Thank you for being such a great and loyal customer!”
- Jon Besservia Google
Owner Response:
“Thank you for your review, Mr. Besser! I'm glad we were able to help with your Samsung dryer. Thank you for using Mr. Appliance!”
- Cathi Bellvia Google
“The technicians were prompt and courteous to me and my husband. They explained the problem and the solution. I will definitely be calling Mr. Appliance for my future problems.”
Owner Response:
“Thank you, Ms. Bell! We're very happy to know we have earned your business!”
- Robert Schaffnervia Google
“Prompt, capable service. Happy with the outcome and courteous serviceman. Good communication.”
Owner Response:
“Thank you for your review, Mr. Schaffner! You hit all our priorities from our communication process to our service process in your home. We love when our customers give us positive feedback on those goals. I'm glad we were able to get your KitchenAid refrigerator working properly again. Thank you for using Mr. Appliance!”
- Paul Clearyvia Google
“Allen did a great job diagnosing and repairing our stove. He was polite, efficient, courteous, and neat. Allen treated our kitchen as if it was his keeping his tools and parts organized while working through the problem. Thanks for repairing the stove correctly the first time.”
Owner Response:
“Thank you for this great review, Mr. Cleary! Allen is a great member of our team and does a great job for our customers. All our technicians take great care to protect our customers' homes while working in them. Thank you for using Mr. Appliance!”
- Honey Dos Done Rightvia Google
“I always recommend Mr Appliance to my customers, since I don't do any appliance repairs. They are honest and fair with their pricing. It's so great to have a reliable option for the repairs I can't offer.”
Owner Response:
“Thank you for this review! And thank you for being so supportive and a great partner in our world of home services!”
- Nancy Boydvia Google
“Repair tech was on time and efficient.”
Owner Response:
“Thank you for your review, Ms. Boyd! That is our goal for every appointment. Thank you for using Mr. Appliance!”
- Julie Mullenvia Google
“Excellent service Allen is outstanding”
Owner Response:
“Thank you for your review, Ms. Mullen! We are lucky to have Allen on our team. We were happy to help with your Wolf range. Thank you for using Mr. Appliance!”
- Don Durantvia Google
Owner Response:
“Thank you for your review, Mr. Durant! These are very helpful to our business. Thank you for using Mr. Appliance!”
- Mary Wootenvia Google
“This is a very trustworthy company. The service rep was so kind, knowledgeable and professional. The service and dryer repair was perfect.”
Owner Response:
“Thank you for this great review, Ms. Wooten! These are wonderful descriptors to be associated with. Thank you for using Mr. Appliance!”
“Professional and reasonable price to fix our fridge! Would certainly recommend.”
Owner Response:
“Thank you for your review, Mr. Lewis! We greatly appreciate you recommendation. Thank you for using Mr. Appliance!”