Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Scottsdale and East Valley
Real Stories, Real Results
- Donvia Google
- Tim K.via Google
“Anthony was prompt, courteous and fixed our washer in less than 30 minutes with minimal cost! I won’t hesitate to put my trust in Anthony and Mr. Appliance again! Highly recommend!!!”
Owner Response:
“Hi Tim, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- JOHN H.via Google
“We have used Mr. Appliance of Northern Colorado before, and just as then, the needed repairs were clearly explained and quickly and neatly performed. No surprises, just getting things fixed and back in use.”
Owner Response:
“Hi John, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Alethia F.via Google
“My technician was prompt and knowledgeable. He was clear about the cost and performed the repair quickly and cleanly. Would definitely recommend and will use again if needed. Thank you.”
Owner Response:
“Hi Alethia, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Dave C.via Google
“Philip was on time and did a great job! Will definitely recommend to friends and family”
Owner Response:
“Hi Dave, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- Dave R.via Google
Owner Response:
“Hi Dave, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- MARK G.via Google
“Knowledgeable and professional solved problem promptly excellent service”
Owner Response:
“Hi Mark, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- CAROL T.via Google
“We had warranty work done on our dryer. Anthony was knowledgeable, efficient, and friendly. We will definitely use Mr. Appliance in the future.”
Owner Response:
“Hi Carol, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Home E.via Google
“My fridge was making funny noises. Mr Appliance sent a tech who identified the issue, ordered the part and had in intalled in just a few days. Tech was knowledgable and friendly. Great experience!!”
Owner Response:
“Hi Home, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Lauren S.via Google
“Of course, our LG front load washer hasn’t worked for months. The day the guys showed up to diagnose, it turned right on. They said that there is a filter on the top of the washer that is usually the culprit when these things begin to act up. They ordered the part, came back in a week and within a half hour, we’re good as gold! Great communication about when they would arrive and we would highly recommend them to anyone.”
Owner Response:
“Hi Lauren’s, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Russ P.via Google
“The technician was knowledgeable and respectful of our property. They came with their own mat to wipe their feet in and then covered their shoes. Although the technician was a little chatty when it came to the conspiracy theories of the current political climate, which was entertaining, he did a really good job! He also cleaned up after he was finished. I would highly recommend this company for any appliance repairs.”
Owner Response:
“Hi Norma, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Richard S.via Google
“great service and technician.”
Owner Response:
“Hi Richard, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Beth F.via Google
“Phil was prompt and was done sooner than expected! Really appreciated that.”
Owner Response:
“Hi Beth, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Carol M.via Google
“Justin was very professional and knowledgeable. He was able to get my oven back up and running!”
Owner Response:
“Hi Carol, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- MARY H.via Google
Owner Response:
“Hi Mary, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- TARA H.via Google
“Very professional and friendly! They fixed my issue very quickly.”
Owner Response:
“Hi Tara, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- DAVID B.via Google
“Darrion was professional, courteous, and skilled in his craft.”
Owner Response:
“Hi David, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- DORIS S.via Google
“My experience with dealing with Mr. Appliance was a positive one from scheduling through repair work done. Everyone was pleasant and helpful. The technician, Phil Young diagnosed and repaired my washing machine that was not draining and spinning, very quickly, all in one visit. It was a pleasure dealing with Phil as he was very personable and knowledgeable. Thank you Phil and to all the staff who made the experience a positive one.”
Owner Response:
“Hi Doris, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Marissa N.via Google
“The tech was very kind, thorough, and communicative. Fixed my washer easily!”
Owner Response:
“Hi Marissa, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- CHRISTINE S.via Google
Owner Response:
“Hi Christine, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- SHARRON C.via Google
“Great service by Miguel”
Owner Response:
“Hi Sharon, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Kathleen M.via Google
“David G was very professional, kind, and courteous. He works quickly and thoroughly. He is one of the best in the business. He repaired our oven, broken handle and broiler. Just recently, David helped us with our freezer door not shutting properly causing ice build up. I stay impressed with te timely response, knowledge about the issues, and not trying to upsell a product.”
Owner Response:
“Thank you for letting us know how your oven repair went with David, our appliance repair technician! Mr. Appliance of Northern Colorado is happy to service any of your appliance repair needs.”
- Don D.via Google
“David knew immediately what the problem was and as soon as he opened the compartment we could see that the coil was bad. He very quickly secured a new coil, went out to get it and promptly returned and fixed the dryer. I was very impressed by his expertise and professionalism.”
Owner Response:
“Hi Don, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Brandon V.via Google
“Very thorough, fast and efficient troubleshooting the issues with our oven. Pleased with their work.”
Owner Response:
“Hi Brandon, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Bob N.via Google
“This company offers a great service to Estes Park. On time , reliable and fixed our old washer.”
Owner Response:
“Hi Robert, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Peg S.via Google
Owner Response:
“Hi Peg, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- KEVIN D.via Google
“Everyone on staff was great to work with. The Tech Phillip was wonderful at his job. All fixed, Thanks to Mr. Appliance.”
Owner Response:
“Hi Keven, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- PHYLLIS G.via Google
“timely, courteous, effecient”
Owner Response:
“Thank you, Phyllis, for your kind words. We are delighted to hear that you had a positive experience with our team. Providing timely, courteous, and efficient service is our top priority, and your feedback reaffirms our commitment to these values. We appreciate you taking the time to share your experience with us.”
- Jane G.via Google
“David, our wonderful, conscientious repair technician helped us out tremendously. Since we have a European brand high end dryer, it was not easy to determine the exact cause of our problem. But he was persistent and after the parts arrived he replaced the the faulty parts with the new ones and it wasn’t easy, but he got the job done. We are very pleased.”
Owner Response:
“Thank you for sharing your experience, Jane. We're thrilled to hear that David provided you with the diligent and persistent service you needed for your high-end dryer. It's great to know that his efforts left you feeling pleased with the outcome. We appreciate your feedback and your trust in our team.”
- Ruth W.via Google
“This was the 2nd time we have used Mr. Appliance. The first was for our oven and this time for our ice maker. We were very pleased with both visits and David did a great job letting us know what the repair was for each item and fixed them both on the same day! I highly recommend Mr. Appliance for your appliance service needs”
Owner Response:
“Thank you, Ruth, for sharing your positive experience with Mr. Appliance of Northern Colorado. We're delighted to hear that David was able to assist you efficiently with both your oven and ice maker. Your recommendation means a lot to us, and we're pleased to have met your expectations.”
“David is always very helpful and is well trained. He spends the time to try to determine the best solution to the problem.”
Owner Response:
“Hi Don, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”