4.9/5

1915 Ratings

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Melissa Blair
Melissa Blair via Google

Response from Owner

Hi Melissa, Thank you so much for your review. It means a lot to us to get your feedback. It was our pleasure to assist you with your Thermador oven.

Inhuman Torch
Inhuman Torch via Google

Our newer GE refrigerator is/was malfunctioning. I spoke to Mark, who gave me some helpful and free advice while I was waiting for my home warranty company to respond. I canceled my Mr Appliance appointment scheduled for the next day, but based on my talks with Mark and Shawn, this company seems like a pleasure to work with. This turned out to be a rare opportunity to say something nice.

Response from Owner

Thank you very much for your kind words Inhuman Torch. We really appreciate you taking time out of your day to provide us with a raving review. We're glad to be of service and we look forward to serving you in the future!

Helen Rubenzik
Helen Rubenzik via Google

After 24 years, our oven fan had gotten noisy. We called Mr Appliance, & Todd came out to our house. He tested the oven and explained how he would be able to replace the fan. He returned 2 weeks later & did a beautiful job. A smooth & professional job. Highly recommended!

Response from Owner

Thanks Robert. We really appreciate you taking time out of your day to give us a review on repairing your oven. We’re always glad to be of service!

Dave Schuster
Dave Schuster via Google

Ulanda Clark
Ulanda Clark via Google

Absolutely the best service start to finish 👏 👌 🙌 Rachel technician was fabulous!

Anthony Samaniego
Anthony Samaniego via Google

Amazing Company with Amazing Techs! Rachel is the best, super friendly and knows the appliances!

Keri Sassola
Keri Sassola via Google

Thrilled Katie was able to fixs my oven after two others were not . 😊 It finally works

Bob Marcin
Bob Marcin via Google

Efficientn& Knowledeable.

John Ray
John Ray via Google

Just great service which is so lacking of late.

Response from Owner

Thanks for the review John! Mark at Mr. Appliance

Loann Kolstad
Loann Kolstad via Google

Todd came to perform service on my Speed Queen Commercial washer and Bosch dishwasher. He handled the service call very professional and explained the issue with the washing machine to me and the required part needed to repair it. Dishwasher was no charge since he was able to immediately reset it to start.

Response from Owner

Hi Luann, Thanks for the great review on our technician, Todd. I will pass this along to our team. Thank you, Mark at Mr. Appliance

dave none
dave none via Google

Great people and very knowledgeable about our washing machine. Have always been able to help us. Would definitely use again and recommend

Response from Owner

Dave, Thanks for the great review!

S.M. Dixon
S.M. Dixon via Google

Mr. Appliance's employees are friendly, knowledgeable, and professional people who go the extra mile to ensure their customers are satisfied.

Response from Owner

Thanks for the great review!

JRBoyer37
JRBoyer37 via Google

Rachel immediately diagnosed and repaired our dishwasher on the spot! She has repaired a number of our appliances and is always prompt, efficient, honest, professional and personable. Thank you, Rachel!

Paulette Miller
Paulette Miller via Google

Gary Sachs
Gary Sachs via Google

Rachel was extremely knowledgeable and was very helpful in taking care of the problem

Response from Owner

Gary, Thanks for giving us the opportunity to repair your Kitchen Aid microwave and Viking oven. And thanks for the great review. Mark @ Mr. Appliance

N B
N B via Google

Katey fixed our fridge well and also communicated well about timing for our service. Very knowledgeable and trustworthy. Can’t say enough about how pleased I am with the outcome.

Response from Owner

Thanks for the great review N B Mark @ Mr. Appliance

Rebecca Emily
Rebecca Emily via Google

Called Mr Appliance and they sent out someone same day, Rachel. They were quick with their fix and got the fridge back in running order. When I noticed the fridge wasn’t exactly temping, they came right back out first thing the next morning. They definitely care and Rachel is super wise about all things fridge especially GE. Thank you Rachel!!!

Response from Owner

Hi, Thanks for the great review! I am glad we were able to help with your refrigerator. I will pass this on to our team. Mark @ Mr. Appliance

Kathy Googins
Kathy Googins via Google

Friendly, fast and reliable service

Response from Owner

Hi Kathy, I am glad we were able to get your wine cooler running properly. Thanks, Mark @ Mr. Appliance

Charles Bromley
Charles Bromley via Google

ASKO brand dishwasher repair - are tough to get. Great service and went over and above of just the repair. Technician Rachel was fantastic, professional, did work efficiently and quickly. And adjusted dishwasher orientation in cabinet to square it up with everything else. WOW.

Response from Owner

Mr. Bromley, Thank you for the fantastic review! I am glad your ASKO dishwasher is back up and running. I will pass this on to Rachel and the rest of our team! Mark @ Mr. Appliance

arizona resident
arizona resident via Google

Excellent experience with these folks! First of all Shaun, on the phone, tried to help me reset my washer to see if I didn’t need a service call. How much I appreciate the effort to try and help out before a call! Unfortunately, that didn’t work and I was able to get an appointment the next day with Matt. Matt showed up in the timeframe given, was super friendly, helpful and knew just how to fix my washer. He was in and out in less than an hour… all repairs done and cleaned up after himself! Highly recommend!

Response from Owner

Thank you for the great review! I have passed this on to Shawn and the rest of our team. Mark

Total Number of Reviews:1915

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