“When the display board on my Dacor MRES30S went out, I had a difficult time finding a service technician willing to work on it (since the oven is no longer made and the only place to find the replacement part was online). Given that this is a high-end oven, I didn't want to experiment on it and attempt to fix myself so I needed a qualified technician to perform the work. The problem is that most companies wouldn't perform the work because they couldn't guarantee the part (since they would not be purchasing it through their supplier). I explained the situation to the folks at Mr. Appliance and they were very courteous and helpful. I was willing to take the risk on the part just to not have to perform the work myself. Needless to say, the part worked great and the technician did a fantastic job! That would have be true even if the part were to have ended up being bad. Thank you for agreeing to work with me on this! I now have a fully functioning Dacor oven again. You guys are the best and I would recommend Mr. Appliance to anyone needing appliance services. Mr. Appliance listens to its customers and works with them to get the job done! Now that is service! Thank you very, very much!”
Arie G. , Peoria, AZ
“I wanted to take this opportunity to thank James the technician for doing an outstanding job. We had our ice maker replaced and our dryer serviced. James was professional, did the job quickly and was very personable. I would highly recommend Mr. Appliance for all of your repairs!”
Kathy Cutler , Mesa, AZ
“I just wanted to write a quick review of our service by Mr. Appliance of Scottsdale and more specifically the Technician, Richard...... he is amazing! I would not use or recommend anyone else. He is extremely professional, puts the covers on his shoes, uses the mat, and quickly assesses the repair! Moreover, I never have to call him back because he gets it right the first time!!! His professionalism and promptness is something very rare in a service person and we appreciate him! Your business is lucky to have him!”
Nancy Sroufe , Cave Creek, AZ
