Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Dearborn Heights
Real Stories, Real Results
- SUSAN KRAJENKEvia Google
- Vickie Svia Google
- Shirley Boguszvia Google
- Linda Eltakechevia Google
“Tim was on time, courteous and very professional. He explained what was wrong with my oven and was able to repair it on the same day. I’m ver satisfied with his service and will definitely recommend him to my friends and family.”
- Steve Poppvia Google
“Tim installed our dishwasher. He was thorough and efficient and did a good job of explaining our product to us.”
- Joe Halliburtonvia Google
- John Youngvia Google
“Tim was very professional and did a great job. Highly recommend!!!”
- Dale Gauthiervia Google
“Prompt, reliable service.”
- Safar Koussanvia Google
- GARY KOUSSANvia Google
“Very friendly service. Even came out on a Saturday to work with my busy schedule.”
- Mike Schookvia Google
“Tim fixed our top oven for us. He was fast, professional, and knowledgeable. Highly recommend!”
- Rob Copelandvia Google
“Had a broken oven that another repair service claimed was not repairable. Tim was able to repair it and even came out after hours to make sure it was done before Thanksgiving. Would definitely recommend.”
- ileny ferrerasvia Google
- Kat Farajvia Google
- Robyn Mccurdyvia Google
“Awesome company! Tim was great. Washing machine runs like it’s brand new. THANK YOU !!!”
- Ramone Griffinvia Google
- Nick Dvia Google
“Very good and fast”
- Jay Hallvia Google
“I was very pleased with the service I would highly recommend this company”
- Vicky Parevia Google
“I was so impressed with how quickly they came to my house to repair my oven. Repair cost were very reasonable, communication was great, they showed up when they said they would be there, friendly and professional”
- Phillip Caldwellvia Google
- Brandi Giacopellivia Google
“Great guy super nice”
- Bruce Calmesvia Google
“Had an issue with my gas dryer and gave Mr. Appliance a call. Tim was able to come out the next day and get the dryer back up and running. He even flipped our dryer door around so it would be easier to load the dryer! Super friendly and highly recommended.”
- Nancy Simmsvia Google
“Tim was great he diagnosed the problem with my Samsung Refrigerator and he followed up as soon as the parts came in.He also showed me tips on the function of the cooling and removing and installing shelves I would definitely recommend this company”
- JALEN GRIGLENvia Google
“Fantastic customer service and he made sure he told me what to do to insure the issue wouldn’t happen again.”
- Christopher Roartyvia Google
“Highly recommended in all areas. Accurate, professional, fair and helpful. I now have someone to call when I need appliance repair and I can stop looking and wondering who to trust.”
- Gail Remilyvia Google
“Tim, was wonderful he fixed my Range. He was knowledgeable and so nice. I’d definitely recommend him to my family & friend. If you need anything fixed this is a great company.”
- James Lavichvia Google
“Tim was very professional and courteous. He explained everything and the prices were very reasonable.”
- Chris Rozewskivia Google
“Tim took the time to research my ice maker issue before making the drive to my home and was able to give me an estimate without charging for a service visit which saved me a great deal of money. He also gave me part numbers and sources in case I wanted to tackle the job myself. Great customer service IMO.”
Owner Response:
“Hi Chris, thank you for the positive feedback. It is my pleasure to be of assistance. Customer service is more than just collecting a service fee. Customer service is about building trust, solving problems, and maintaining a good reputation with the public. I am available directly at (313) 438-5252”
- Crystal Kasimvia Google
“Great experience with a dishwasher repair. Tim was very pleasant and explained best practice for my appliance. From booking to the repair, everything ran smoothly.”
- Jamz Avia Google
“Very professional and gets the work done quickly.”
“Tim was absolutely the best! He was on time, professional, polite and most of all listened to me. He discovered my dryer problem, replaced the item all in a very short time. He is at the top of my list should I have any additional problems!”