Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of The Delaware Valley
Real Stories, Real Results
- Maria G.via Google
- Connie W.via Google
“Friendly, professional and knowledgeable. Repairing the washer was cheaper than purchasing a new one, which is why I’m glad I called Mr. Appliance. I would hire them again if I need another appliance repaired”
- Mikevia Google
“We had need to call for an appliance repairman. The manufacturer of our range recommended Mr Appliance to do the checkout and the subsequent repair. Our tech was Ed and he showed up on time was clean and neat. He got right to work after checking the units model number and while he was waiting for it to heat up we had some pleasant conversation about a few subjects. After finding that the oven temperature was indeed way off setpoint, Ed started to fill out the paperwork to get parts ordered under warranty and we discussed the next steps. The thermostat took a little bit to come in but it did and after a few weeks I remembered to call in to schedule the installation. They scheduled it to happen just a couple days from the date of my call and had to techs come in due to the degree of difficulty of the replacement. Ed and the other tech(sorry I don't remember his name) arrived and had the part installed in short amount of time. Both were personable and we even had a couple laughs. It's was great working with a couple techs that work for a company that doesn't make them rush through the job. They had about a quarter of the range apart and everything worked after reassembly. That was almost three weeks ago and we use this range regularly. Everything functions as it should and the oven temperature isn't 35 degrees off setpoint. Hopefully we won'thave another issue with this appliance but if we do I'll be calling Mr Appliance that a certainty.”
- Michael S.via Google
- Richard E.via Google
“Great response time. Service performed well. Found the issue with our stove. Ordered part and installed 3 days later. Great tech. Explained everything in detail. Highly recommend.”
- Mandi R.via Google
- Carl G.via Google
“Roger was great. He came in and fixed the problem with my washer. i thought the price was reasonable.”
- Earl C.via Google
“Paul was great. Very professional and polite. He quickly zeroed in on the problem with my refrigerator, ordered the parts and scheduled a return visit for a couple days later. All around a good experience.”
- Craig F.via Google
“Fantastic experience. Oven repaired at a fair price and would not hesitate to use them again.”
- Richard D.via Google
“On time. Thorough pleasant and knowledgeable. Fixed our problem with our refrigerator. Great experience”
- Jake H.via Google
“Roger was punctual, professional and worked with a sense of urgency. A pleasure to have working in my home and would use Mr. Appliance again because of him. Thank you!”
- Sarah D.via Google
“Technician was professional and friendly.”
- Lauren J.via Google
“Ian was professional, punctual, friendly, and knowledgeable.”
- Daniel H.via Google
“Fast, reliable, professional they fixed my problem with no headache. Would definitely use them again”
- Melissa V.via Google
“On time very helpful”
- Stephen F.via Google
“Fantastic experience from start to finish. 5 ⭐️”
- Donna B.via Google
“The appliance technician, Paul, was very knowledgeable. He explained what was wrong with the dishwasher and how to prevent it from happening again. We appreciate his expertise and would request him again. Thank you.Donna West Chester, PA”
- Marge O.via Google
“On time,considerate of surroundings ,very pleasant and professional. Rhank you”
- A R.via Google
“Thorough work and great communication”
- Robert S.via Google
“Paul, our service technician was excellent. .”
- Kalyan R.via Google
- Joe J.via Google
“Our repair person was very helpful, thorough, and knowledgeable. He was also polite and professional. We were very pleased with our service.”
- Brianna M.via Google
“Super helpful! We used on multiple occasions for a business and have recommended to other locations as well! Ed is nice and knowledgeable!”
- RAIFORD B.via Google
“The repairman, fixed the problem quickly and explained what the issue was that caused the problem. He was friendly and professional. I am extremely satisfied with the service.”
- Mike G.via Google
“Technican was very knowledgeable, work was completed at a fair price”
- Marsha L.via Google
“I called for service and they came out the same day. The Technician was extremely knowledgeable and so nice. My dryer was fixed and running in no time. I would highly recommend this company!!”
- Heather Q.via Google
- Vu T.via Google
“Paul did a great job!”
- Roberta M.via Google
“Technician was professional , knowledgeable and considerate of keeping my house clean. Saved Mr. Appliance in my contacts”
- Stephanie T.via Google
“Tech was EARLY, diagnosed the problem completely, fixed it, and cleaned up. VERY professional from the first call!”
“Ian was great. Courteous, quick and explained everything thoroughly. Would highly recommend.”