Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Champaign
Real Stories, Real Results
- Cameron Mackichanvia Google
- Jewelvia Google
“Came out same day. Correctly diagnosed the problem with my fridge. A part had to be ordered which took a few weeks, but my fridge is fixed and working perfectly for a lot less than purchasing a new refrigerator.”
Owner Response:
“Jewel, we’re glad we could get your fridge repair started the same day and save you the cost of a new one. Thanks for hanging in there while the part came in, and for trusting Mr. Appliance of Champaign! Mr. Appliance of Champaign ”
- Charles Lemonsvia Google
“We purchased a propane stove and dryer, both needed conversion from natural gas to propane. After some searching we finally found Mr. Appliance and what a great job. Thank you Thomas.”
Owner Response:
“Charles, we're glad we could convert your stove and dryer to propane for you. We'll be sure to let Thomas know you appreciate his expertise. Thanks for giving us a call! Mr. Appliance of Champaign”
- Steve Campvia Google
“Fast and reliable service. They always seem knowledgeable and fair with their pricing. I highly recommend.”
Owner Response:
“Thank you for your recommendation, Steve, and for making us your go-to for all your appliance repair needs. We are grateful to earn your trust! Mr. Appliance of Champaign”
- Jim Bremnervia Google
“Our technician Jeff was most excellent. Very knowledgeable and very good at his job. Highly recommended!”
Owner Response:
“We are happy to hear that Jeff's expertise came in handy in repairing your appliance, Jim. We'll let him know you are happy with his work. Thank you for your recommendation! Mr. Appliance of Champaign”
- Sara Rhodesvia Google
“Our technician was great, worked quickly and explained the issues well. We will use again in the future!”
Owner Response:
“Thank you, Sara! We're glad to be your go-to call for any future appliance needs! Mr. Appliance of Champaign”
- Susan Vimrvia Google
“The problem was diagnosed quickly and the repair completed in a timely fashion. The charge seemed reasonable.”
Owner Response:
“It was our pleasure to make your experience with us a seamless one, Eric, and expertly repair your appliance. Thanks for giving us a call! Mr. Appliance of Champaign”
- Lori Dayton Christine Rialsvia Google
“Timely, prompt, and Excellent customer service!”
Owner Response:
“Lori, thank you for your five-star feedback! We're grateful to serve your appliance repair needs. Mr. Appliance of Champaign”
- Donna Millervia Google
“Serviceman was here right on time and very pleasant. Work completed in timely fashion.”
Owner Response:
“Thank you for your review, Donna! We're here to provide prompt and reliable appliance services, and we hope you'll give us a call with any future needs! Mr. Appliance of Champaign”
- Larry Kirbyvia Google
“The service was prompt and they worked with us on splitting up the bill into two payments. The service technician, Laurence, was very knowledgeable and friendly. Hi praise for Laurence.”
Owner Response:
“Larry, thank you for your feedback! We're glad that Lawrence did a fantastic job getting your appliance up and running again. It is our pleasure to work with you on a payment plan. We'll be sure to pass your comments along, and we hope to help you again. Mr. Appliance of Champaign”
- Tammy Heinzvia Google
“Excellent service from the first phone call! Technician (Lawrence)was knowledgeable, explained the issue with my refrigerator/freezer ordered parts and made repair. He was on time, cleaned up during and after repair also very respectful of my time and home. I would recommend this company for appliance troubleshooting & repair. Office staff also very courteous.”
Owner Response:
“Thank you for recommending us, Tammy! It was our pleasure to make your experience with us a positive and seamless one every step of the way. We're happy to hear that Lawrence clearly communicated the issue with your refrigerator and freezer to you and expertly repaired it. Aside from your repaired appliance, you shouldn't know we were there at all! We'll be sure to let Lawrence know you appreciate his help. Mr. Appliance of Champaign”
- Margie Campbellvia Google
“The technician that came out was very friendly and my dryer was fixed the same day”
Owner Response:
“We're glad we could come and repair your dryer for you, Margie! Thank you so much for giving us a call, and we hope to help you again. Mr. Appliance of Champaign”
- Michaels' Cateringvia Google
“Thomas is a Good Technician.”
Owner Response:
“We appreciate you taking the time to share your positive review. It’s great to hear Thomas made a solid impression. Thanks for choosing Mr. Appliance! Mr. Appliance of Champaign”
- Curtis Squiresvia Google
- Tonia Pringlevia Google
“Jeff was amazing. Quick, efficient, friendly and very knowledgeable. He shared tips to help my appliances last longer. So happy I called and a wonderful service.”
Owner Response:
“Thank you so much for your review, Tonia! We're glad to hear you appreciated Jeff's expertise and tips for how to keep your appliances running smoothly. We appreciate the opportunity to serve you, and we hope you'll call if you need us again in the future! Mr. Appliance of Champaign”
- Bruce Pirievia Google
“They were very professional and knowledgeable about my appliance. The repair was done timely and sooner than expected.”
Owner Response:
“Thank you, Bruce. It's terrific that your service was seamless! We're grateful you chose us for your appliance repair needs. Mr. Appliance of Champaign”
- Sharon Irishvia Google
Owner Response:
“Thank you for your excellent review, Sharon! If you need us to whip those appliances back into shape in the future, please don't hesitate to reach out! Mr. Appliance of Champaign”
- William Ermiliovia Google
“Great job and great work and great service”
Owner Response:
“Thank you, William! We're proud to earn your five stars and your trust in our appliance repair services. Mr. Appliance of Champaign”
- Katharine Adamsvia Google
“Trent was very helpful. He fixed the problem easily and explained why it wasn’t working. Very professional quick service.”
Owner Response:
“We're happy to hear that Trent took the time to share what happened to your appliance with you. We'll let him know you appreciate his help. Thank you for your review! Mr. Appliance of Champaign”
- Judith Fleethvia Google
“My technician looked beyond the issue of my ice maker leaking and found my fan was about to go out which would have lead to the compressor failure needing a new refrigerator. Also this company sent name & pic of my technician. Love it Thank you”
Owner Response:
“Judith, it's our pleasure to let you know who will be arriving for your service so that you can feel safe with us in your home. We're glad that our service professional's expertise came in handy in reparing your ice maker and fridge, saving you money down the road. We are grateful to earn your satisfaction. Thank you for giving us a call! Mr. Appliance of Champaign”
- Tina Hurtvia Google
“Fantastic customer service - responsive - updates - very impressed!”
Owner Response:
“Thank you for your review, Tina! We're here to lighten your load, and we're delighted that our responsive communication has earned your trust in us. Please don't hesitate to reach out with future appliance needs! Mr. Appliance of Champaign”
- Claudia Haugevia Google
“Great job. Wonderful technician. He had the parts with him in his truck. Fast and efficient.”
Owner Response:
“Claudia, thank you! It's great we could repair your appliance on the spot. We're happy to serve your appliance repair needs with our speedy expert service. Mr. Appliance of Champaign”
- Marilyn Kennedyvia Google
“Great service! Knowledgeable and personable.”
Owner Response:
“Thank you, Marilyn! We are committed to helping you keep your house running smoothly, and we appreciate you choosing us for your appliance needs! Mr. Appliance of Champaign”
- Kmsurvia Google
Owner Response:
“Thank you for your excellent rating of our appliance repair services! We're glad we could help. Mr. Appliance of Champaign”
- Myles Rankinsvia Google
“We had some issues with our washing machine and Laurence came out and was awesome and very knowledgeable! Id highly recommend asking for him if you get the opportunity. Thank you again Laurence!”
Owner Response:
“We’re so glad Laurence was able to take care of your washing machine and provide a great experience, Myles. Having a knowledgeable technician makes all the difference! Thank you for your kind words and recommendation! Mr. Appliance of Champaign”
- EARL GRAYvia Google
- Crystal Millervia Google
“Very efficient quick service and courtesy”
Owner Response:
“Crystal, we’re glad we could provide fast and courteous appliance repair service for you. Keeping things efficient while delivering quality work is always our goal. Thank you for your feedback! Mr. Appliance of Champaign”
- David Kingvia Google
“They came out fix our dryer they did full over dryer they did a good job fixing our dryer have them came fix your stuff Trent pitcher was technician was very good thank you”
Owner Response:
“David, thank you for recommending us! We're glad Trent's expertise came in handy in order to repair your dryer. We'll be sure to pass your comments along, and we hope to help you again. Mr. Appliance of Champaign”
- Mary Harrisvia Google
“Excellent customer service, would recommend to anyone. Thomas Lucas thank you for your help.”
Owner Response:
“Thank you for your recommendation, Mary! We're glad Lucas did a great job repairing your appliance. We look forward to passing your appreciation along to him! Mr. Appliance of Champaign”
- Gilda Dinizvia Google
Owner Response:
“Thank you, Gilda, for your excellent rating! We're glad we could help. Mr. Appliance of Champaign”
“Someone was able to get out to our house quickly and had our appliances fixed within a few days! Kind and respectful technician.”