Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Branson
Real Stories, Real Results
- Janis Pipkinvia Google
- Brian Linkvia Google
“Showed up on time tec and office folks we pleasant and nice. Fixed our leaking dishwasher. Nice to know of a local company that still fixes appliances.”
Owner Response:
“Thanks for the awesome review and the chance to work on your Frigidaire dishwasher. We are so proud of our staff and how they treat our customers and take care of them. We hope we have earned to opportunity to work on all your future appliance repair needs.”
- Tom & Laura Wilsonvia Google
“Best Home Service I have ever had. Caleb, is more than just a technician. Gentlemen, kind, polite, compassionate about his work ethics and service. Knowledgeable and enjoyable to talk to. On a scale of 1 to 10 I rate them a 15 !”
Owner Response:
“Thank you for the opportunity to work on your Frigidaire refrigerator and the great review. We could not agree with you more on Caleb, he is an awesome technician and truly cares for each customer he works with. We look forward to working with you in the future on all your appliance repair needs.”
- Brian Bennettsvia Google
“Came on the day he said and now my washer is working again! So far so good!thanks!”
Owner Response:
“Thanks for the great review. We enjoyed getting to work on your Maytag Washer. We hope we have earned to opportunity to work on all your future appliance repair needs.”
- James Normanvia Google
Owner Response:
“Thanks for the opportunity to work on your GE Freezer, it was our pleasure. We look forward to working with you again on any future appliance repair needs.”
- Brian Spanglervia Google
“All companies went to flat rate billing cost. Replacement of ice maker was $238.00. You can buy a new refrigerator for $1200. Company personnel are very friendly, polite and professional.”
Owner Response:
“It was our pleasure to get the icemaker going again on your Hisense refrigerator. We appreciate you noticing our professional, polite and friendly staff and look forward for the opportunity to work on all your future appliance repair needs.”
- Janice Pewvia Google
“Very helpful professional work done in timely manner trust worthey”
Owner Response:
“Thank you for the opportunity to fix you Whirlpool dishwasher and for the great review. We look forward to providing service on all your appliance needs.”
- James Curryvia Google
“Awesome, Very Professional, very polite, texted reminders, Tech was very polite, on time, clean, best customer service I have received. 100% Mr. Appliance will be my go to for repairs. I would highly recommend the service to any and all. I promise you won't be disappointed.”
Owner Response:
“Thanks for the great review. We strive every day to meet all the categories you mentioned above in customer service. I was great to see our staff performed their jobs well and it was noticed. We look forward to the next opportunity to work for you on your appliance repairs.”
- Chris Bauervia Google
Owner Response:
“Thanks for allowing us to repair your refrigerator and for the great review. Hope you allow us the opportunity to take care of all your appliance needs.”
- Mary Komoravia Google
Owner Response:
“Thanks for allowing us the opportunity to repair your washer, it was our pleasure.”
- Linda Sillsvia Google
“Experienced, professional and fair. Thanks.”
Owner Response:
“Thanks for the great review.”
- Ann Floresvia Google
“(Translated by Google) Very respectful. They arrived on time and installed the tints on the sliding door and windows of my house. Excellent service 👍 👏 👌 (Original) Muy respetuosos. Llegaron a tiempo y montaron los tintes en la puerta corrediza y en las ventanas de mi casa. Excelente servicio 👍 👏 👌”
Owner Response:
“Gracias por la amable reseña.”
- Christal Valbrachtvia Google
Owner Response:
“Thanks for the great review”
- JoAnne Fletchervia Google
“Communication with them was easy and they were easy to work with. Clean in their work, and they will work with some home warranties.”
Owner Response:
“I am so proud of our staff and how they work with customers. We appreciate the great review. ”
- Chuck Schampvia Google
“your Tech told us everything he was doing, and got our dryer back to working order. Great eemployee”
Owner Response:
“Thanks for the great review and the opportunity to repair your dryer.”
- RV Hobos Roadshowvia Google
“Mark and Eric did a fantastic job repairing our washer in our motorhome. Highly recommend.”
Owner Response:
“Thanks for allowing us to repair your washer and the great review.”
- Jason Hoovervia Google
“Both Gina and Mark did a fantastic job scheduling and completing our repair.”
Owner Response:
“It was our pleasure to get your appliance repaired.”
- Kevin DeBrechatvia Google
“Mark is very knowledgeable in appliance repair. Very friendly and won't leave a mess behind. I wish all companies operated like Mr. Appliance. I will always use Mr. Appliance for my appliance repair needs.”
Owner Response:
“Our goal is to ensure you did not know we were there except that your appliance is working. Glad you noticed.”
- Reservations Front Deskvia Google
“awesome service !!”
Owner Response:
“We strive to provide excellent customer service. Looks like we hit our mark. Thanks”
- Brad Hansonvia Google
- Ray.kelley.kelleyvia Google
- Gerald Hagemanvia Google
“I have used them before. On time, friendly tech. Most of all the customer service from the office, no auto phone, no numbers to go through, a "real" person to talk to and very helpful.”
- June Beaudinvia Google
“Had an appointment set within a week and ordered part fixed my 12 year old washer the next. Very reasonable. Very friendly repairman. Thanks Mark👍”
- Mikevia Google
“Mark showed up on time, very professional and fix the problem in less than 30 minutes!”
- Stephen Whislervia Google
“Mr. Appliance helped us save our 1994 JennAir stove so we did not have to replace it. They were able to search and find parts. The stove works as good as new! We had a great experience with this professional service.”
- Dee Stocksvia Google
“Very good service!”
- DDebbie Durso
- SSteven Wrenn
- JJoe Welch
“Service as expected. Technician was knowledgeable, truthful and informative. Issue was resolved and plan was given if issue arises again.”
- DDixie Sagehorn
“Excellent repair service. Efficient appointment scheduling and reminders. On time, polite and diligent service technician. He repair our appliance. Good follow-up.”
Owner Response:
“It was our pleasure to fix your Kitchenaid microwave and thanks for the great review. We strive to provide great follow ups on everything we are doing for the customer, we feel this is a very important aspect of our company. We look forward to having the opportunity to work on your appliances the next time they break down.”