Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Bozeman
Real Stories, Real Results
- Chuck Hubervia Google
- Carolyn Stigarvia Google
- Carl Mimsvia Google
“Knowledgable tech, detailed and great repair.”
- Jena Christiansonvia Google
“Henry was wonderful. He had the part we needed to fix my washing machine and got it done right away. I would definitely recommend Mr. Appliance od Bozeman to anyone who needs help with thier appliances.”
- Carol Merselisvia Google
- Wells Smithvia Google
“Jacob was very helpful in diagnosing a problem that in the end was unrepairable. He was very professional.”
- Ralph Sweetvia Google
“I know I reviewed them 2 weeks ago for service on my range but my dishwasher broke down the following day. Same great service, same great Andrew, and he even vacuumed the accumulated dog hair out from under the dishwasher. Thank you all again.”
- Fred Engbretsonvia Google
- Theresa Ellisonvia Google
“The repairman showed up in a timely matter. He did a great job of troubleshooting the problem and gave us options. I highly recommend this business.”
- Michael Parkervia Google
“I had made an appointment online for the following week and they actually called me to offer same day appointment. I was very pleased to get an appointment so quickly and then they arrived on time, were very professional, and went the extra mile by contacting manufacturer warranty dept on my behalf. Aside from my washing machine being out of commission, I was very happy with the experience as a whole.”
Owner Response:
“Thank you for the awesome review Michael! ”
- Melissa Gibbonsvia Google
“Knowledgeable technician, always showed up on time. Great communication about issues and recommendations and quotes to resolve. Good experience. Will use them again if needed.”
Owner Response:
“Thank you for the excellent review Melissa!”
- Sara Binsockvia Google
“Very quick and easy to schedule. Our appliance was fixed in less than 24 hours! Fair price too”
Owner Response:
“Thank you for the amazing review Sara! ”
- Ralph Svia Google
“Great service, good updates on parts arrival, and good appointment scheduling. Andrew was professional and cleaned up after servicing.”
Owner Response:
“Thank you for the great review Ralph! ”
- Mark McGlynnvia Google
Owner Response:
“Thank you for the 5 star rating Mark! ”
- Craig Schiftervia Google
“Jacob was knowledgeable and professional. I appreciate receiving a text with his name and photo.”
Owner Response:
“Thank you for the awesome review Morwenna!”
- Tammy Cavanaughvia Google
“The gentleman we had was professional and very kind.”
Owner Response:
“Thank you for the excellent review Tammy!”
- David Johannessenvia Google
“Andrew with Mr Appliance was very professional, knowledgeable about our unit, and was able to diagnose the problem as well as repair it rapidly. I will use them again”
Owner Response:
“Thank you for the amazing review David! ”
- Rob Ruebuschvia Google
“Andrew was awesome.”
Owner Response:
“Thanks for the great review Rob! Andrew is awesome! ”
- Shanon Engelvia Google
Owner Response:
“Thank you for the 5 star rating Shanon!”
- Marilyn de Kleervia Google
“Super friendly tech, very helpful, punctual and did a great job!!!”
Owner Response:
“Thank you for the great review Marilyn! ”
- Laura Merantevia Google
“Easy to schedule and tech was great, thanks Jacob!”
Owner Response:
“Thank you for the awesome review!”
- Andrea Moservia Google
“I had a great experience with Mr. Appliance. They were quick to come out, identified the issue right away, ordered the part, and had everything fixed as soon as it arrived. Jacob was friendly, professional, and clearly knowledgeable. I really appreciated the efficient service and clear communication throughout. Definitely recommend!”
Owner Response:
“Thank you for the wonderful review Andrea! ”
- Kandi Cartervia Google
“Did a great job and technician was very knowledgeable. My only complaint was the people I had to through to make the appointment.”
Owner Response:
“Thank you for the great review! We are working on improving our office team as we speak. ”
- Nicole Moenvia Google
“Scheduling online was super quick and easy. Andrew was friendly, professional, knowable and easily diagnosis the problem. He even went above and beyond and installed the front plate of the dishwasher that was never installed at installation. Highly recommend Mr Appliance and their team!”
Owner Response:
“Thank you for the great review Nicole! ”
- Chuck Dearhamervia Google
Owner Response:
“Thank you for the 5 star rating Chuck!”
- Kevin Fillbachvia Google
“I received a visit from the repair company the same day I contacted them.”
Owner Response:
“Thanks for the awesome review Kevin! ”
- Mary Moorevia Google
“I had an excellent experience with Mr. Appliance. I had originally tried to book with a different company in town and they never showed up and never called. On a Friday evening I was able to book an appointment for Monday to have my dishwasher looked at. Andrew was right on time, so friendly, and helpful. He had our dishwasher up and going in no time. I’ll definitely use them in the future!”
Owner Response:
“Thank you for the awesome review Mary! ”
- Marc Wesleyvia Google
“Mr. Appliance was great to deal with, from the first call for service to the quick completion of the repairs to our warrantied dryer, several days later. Henry the technician was polite, punctual and professional, company communications were thorough from confirming the appointments to the technician “on his way” comms. Couldn’t ask for a better service organization, all other service providers should take lessons from how this local organization operates. Thanks Henry…you rock…!”
Owner Response:
“Thank you for the amazing review Marc!”
- Joseph Toddvia Google
“The service to set up the appointment was friendly and efficient. Communication was excellent during the whole process. Henry, our repair technician, was fantastic, friendly, organized, and cleaned up everything when finished. The entire repair happened within a week, including delivery of a part to our home. Great service!”
Owner Response:
“Thank you for the wonderful review Joseph! ”
- Don Luckervia Google
“My service tech Henry is an outstanding young man. The only complaints is offshore scheduling. If it wernt for a recommendation I would have hung up when I heard offshore It is an insult to me that you can't hire American”
“Very nice young man, Jake! Prompt, courteous, and explained so we could easily understand the situations Thank You, Carolyn Stigar”