4.6/5

17 Ratings

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Elizabeth Wisehart
Elizabeth Wisehart via Google

Great experience! Had an issue with our dryer and they came out the next day. They send a picture of the tech coming and let you know when they are heading your way. Our dryer did not have a part (unusual brand I think) so the tech advised on what to do, but they didn't even charge us for their time! Excellent service and a great pricing model- the fee charged for them to come to your home is actually applied towards the maintenance being done on the appliance. Very happy with our experience!

Response from Owner

Thank you for your wonderful review, Elizabeth! We're thrilled to hear that you had a great experience with our service. We strive to provide timely and efficient solutions for our customers, and we're glad that our pricing model worked well for you. Your satisfaction means a lot to us!

Cidrac Samuel
Cidrac Samuel via Google

(Translated by Google) very cool (Original) très cool

Response from Owner

Hi Cidrac, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Todd Stanfield
Todd Stanfield via Google

The technician (Pierre) was very professional and good to work with. He was very thorough in his diagnosis and explained everything very well. Price also was very reasonable. I was extremely pleased. Big thumbs up!!!

Bart Leaird
Bart Leaird via Google

Pierre was fantastic. Worked so hard to repair my fridge! Works great now

David Burton
David Burton via Google

Response from Owner

David, Thank you for the review. We appreciate your business.

Tom Lenz
Tom Lenz via Google

The service was excellent. Appointments were exactly on time, repairs as promised and performed with care and respect for our home. Mr. Appliance is are "go to" appliance service from now on.

Gary Cassidy
Gary Cassidy via Google

Excellent service and great job

Response from Owner

It was a pleasure to serve you, Gary.

John Watson
John Watson via Google

Mr Appliance was easy to schedule with. The technician arrived on time. Was pleasant and professional. The technician quickly diagnosed the problem and well articulated to me my options. I chose to have the appliance repaired. The part arrived in just a few days. Again the same technician arrived on time and quickly completed the repair. I will 100% call Mr Appliance should the need arise again.

Howard A
Howard A via Google

I highly recommend Mr. Appliance of Avon and Plainfield. My 25 year old GE Profile Refrigerator was quickly and efficiently repaired by Chris, the service tech. Chris was on-time and knew what he was doing. He listened carefully to my problems, diagnosed my issue(s) and repaired the fridge at a price that was a good value. He was a clear communicator and the kind of person I welcome into my home. I notice little things. The first thing that caught my attention when Chris came into my home was he placed his toolbag on the floor. I hate it whenever service techs put their tools, bags and/or other paraphernalia on any of my counters or table. My kitchen is not a barn. Chris clearly respected the cleanliness of my kitchen and kept it that way.

Response from Owner

Thank you Howard for the kind remarks. We take great pride in the work that we do atMr. Appliance of Avon and Plainfield. Chris is a top-notch technician, and we are lucky to have him. We look forward to many more outstanding customer interactions in the future. And thank you so much for your business!

Kayla Abel
Kayla Abel via Google

Mr. Appliance technician, Chris, was super helpful with the issue we had. He fixed the problem with ease and was able to find the issue in a timely manner. Very professional! Will definitely use them in the future.

Benjamin Del Vecchio
Benjamin Del Vecchio via Google

good job

Response from Owner

Thanks for the opportunity to serve you, Benjamin!

Ryan Rash
Ryan Rash via Google

Great experience!!

Peace Maker
Peace Maker via Google

The web site on Mr. Appliance allowed me to schedule an appointment on Sunday afternoon and see the service call amount. The technician was on time the following Tuesday. This company handled our problems with great professionalism!

Nick marino
Nick marino via Google

If you're looking for a reliable and professional appliance repair service, look no further than Mr. Appliance. From start to finish, my experience with this company has been nothing short of outstanding. The first thing I noticed about Mr. Appliance was their excellent customer service. When I called to schedule an appointment, the representative on the phone was friendly, knowledgeable, and eager to help. They were able to schedule me for a convenient time that worked with my busy schedule. On the day of my appointment, the technician arrived on time and was courteous and professional. They quickly diagnosed the issue with my appliance and explained the problem and the repair process in detail. I appreciated their transparency and honesty, as well as their willingness to answer any questions I had. The repair itself was completed quickly and efficiently, and the technician made sure to test the appliance thoroughly before leaving to ensure that it was working properly. They even cleaned up any mess they made during the repair, leaving my home looking just as clean as before they arrived. Overall, I would highly recommend Mr. Appliance to anyone in need of appliance repair services. Their excellent customer service, professionalism, and attention to detail make them stand out from the competition. Thank you, Mr. Appliance, for a job well done!

Jordan Bailey
Jordan Bailey via Google

Mr. Appliance of Avon and Plainfield were wonderful! Ryan the owner, is eager to engage with each customer to hear about their experience. The local office rep as well as the Tech in the field are professional and efficient. I look forward to working with them in the future!

max dunahee
max dunahee via Google

Great service and great value!

Nicholas Fine
Nicholas Fine via Google

Ryan and his team at Mr. Appliance did great work. They addressed all questions and doubts that came up and were extremely receptive and thorough. I highly recommend them. Service: Washing machine repair

Total Number of Reviews:17

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