Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Winter Haven
Real Stories, Real Results
- Miykaelvia Google
- Jaylon Gadsonvia Google
“Very positive and energetic. He was very knowledgeable and helpful when walking me through the process of what he does!!”
Owner Response:
“Thank you, Jaylon, for your kind words. It's wonderful to hear that you had a positive experience and found the service both knowledgeable and helpful. We strive to maintain this level of energy and expertise with every customer, and your feedback is greatly appreciated.”
- Terri Giervia Google
“Todd really knows his stuff! We appreciated having someone so professional and knowledgeable come out. Would definitely work with them again.”
Owner Response:
“Thank you for your kind words, Terry! We’re thrilled to hear that you had a positive experience with Todd and found his expertise and professionalism while servicing your frigidaire refrigerator to be of great value. We look forward to the opportunity to assist you again in the future.”
- Eric Woodsvia Google
“Great customer service and learned a little something from the tech in the process thx”
Owner Response:
“Thank you, Eric, for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that our technician was able to share some valuable knowledge with you. Your feedback is greatly appreciated and motivates us to continue providing excellent service.”
- Abaid Carrasquillovia Google
“Great efficient service in a timely manner and affordable price.”
Owner Response:
“Thank you so much for your kind words, Adaid! We're thrilled to hear that you found our service for your Amana Dryer efficient, timely, and affordable. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future.”
- R Wittvia Google
“Great service. They were able to arrive earlier than originally scheduled, which was nice. Todd was very personable and knowledgeable. Gave some good advice on how to get the most out of an older refrigerator. Good to know you have a reliable service provider close by.”
Owner Response:
“Thank you for your thoughtful review Ron . We're delighted to hear that Todd was able to provide you with timely and knowledgeable service . It's wonderful to know that his advice was helpful for your GE refrigerator. We truly appreciate your kind words and look forward to being your trusted service provider in the future.”
- Maria Abestanovia Google
“Todd was awesome. Fixed our dryer in less than an hour and educated us on appliance care. Would highly HIGHLY recommend him.”
Owner Response:
“Thank you so much for your kind words, Maria Monica! We're thrilled to hear that Todd was able to assist you efficiently and provide valuable advice on appliance care. Your recommendation is greatly appreciated and motivates us to continue delivering excellent service.”
- Richard Dayvia Google
“Todd was very nice explaining all that needed to be done. Always on time and did great work. Will call for him if I have a need. Thank you.”
- Harvey Bryantvia Google
“On time. Curious and wasted no time finishing the job. Todd was pleasant to talk to and explain what he was doing.”
Owner Response:
“Thank you for taking the time to leave us a review, Harvey. We are thrilled to hear that Todd provided you with excellent service on your Maytag dryer and took the time to explain his work to you. We appreciate your feedback and hope to work with you again in the future.”
- Gerald Morganvia Google
- Paul Simsvia Google
“Excellent service”
- Rachel Buehlvia Google
“Friendly workers. Easy to get an appointment.”
Owner Response:
“Rachel, thank you for your kind words! We're so glad to hear you had a great experience with our team working on your GE dryer. We look forward to serving you again soon!”
- Kenn Kowalskevia Google
- Will Hoganvia Google
“Todd was outstanding very personable and professional. Will highly recommend your company.”
Owner Response:
“Thank you so much for your kind words, Will! We're thrilled to hear that Todd made such a positive impression with his professionalism and personable approach. We truly appreciate your recommendation and look forward to serving you again in the future!”
- Debbie Spencervia Google
“I give Mr. Appliance of Winter Haven 5/5 stars. Todd, the technician, also gets 5/5 stars. He was on time and very personable. He did an excellent job repairing the dryer and gave tips on how to maintain the dryer and prevent future problems. Although the washer was not in need of repair, he also gave tips on how to prevent problems with the washer. I will definitely use Mr. Appliance again!”
Owner Response:
“Thank you for your fantastic feedback! We're thrilled to hear that Todd provided excellent service while repairing your Maytag dryer and shared valuable tips to help maintain it. It's great to know that you also appreciated the advice for your washer. We take pride in our team's professionalism and dedication to providing top-notch service, and we're so glad you had a positive experience. We look forward to serving you again in the future—thank you for choosing Mr. Appliance of Winter Haven!”
- Lynne Shawvia Google
- Julian Acostavia Google
“Just had terrific service from Mr Appliance! Todd was part detective to isolate the issue and part tech to fix the problem! I will definitely call Mr Appliance again!”
Owner Response:
“Thank you so much Julian, for your wonderful review! We're thrilled to hear that Todd was able to help diagnose and fix the issue with your Frigidaire refrigerator. It’s always great to know our team is going above and beyond to deliver great service. We look forward to assisting you again in the future and are happy to have earned your trust! Thanks for choosing Mr. Appliance!”
- Tony Jacksonvia Google
“Very efficient, provided expert service.”
Owner Response:
“Thank you for your kind review! We're so glad to hear that you found our service efficient and expert. We're also happy to have assisted with your Samsung washer. If you ever need any further assistance or have any questions in the future, don't hesitate to reach out!”
- Lindsey Kedzufvia Google
- Rick Meginleyvia Google
“My wife and I were preparing for a trip when our clothes dryer completely broke. Mr. Appliance squeezed us into their busy schedule that same afternoon. Todd the service tech was very knowledgeable polite and had our dryer fixed within an hour. Thank you Mr. Appliance and Todd.”
Owner Response:
“Thank you for your wonderful review, Rick! We're thrilled to hear that Todd was able to help you and your wife with your Maytag dryer on such short notice. It's great to know that he provided prompt and knowledgeable service to get your Maytag dryer back up and running. If you need anything else in the future, don’t hesitate to reach out. Safe travels on your trip!”
- Jeff Satterfieldvia Google
“Todd‘s a great guy, did a wonderful job.”
Owner Response:
“Thank you Jeff for your great review! We really appreciate it. We're so happy Todd was able to help get your GE oven back up and running for you. If you need anything in the future please feel free to reach back out. ”
- Amanda Dvia Google
“Our technician was very helpful and friendly! He helped set up our commercial oven/stove and it works great! Would recommend them for sure.”
Owner Response:
“Thank you Amanda for your wonderful feedback! We're so glad to hear that our technician was helpful and that your commercial oven/stove is working great. Your recommendation means a lot to us, and we’re here if you need anything else in the future!”
- Wade Hoffmanvia Google
“Arrived during allotted time stated when appointment was made. Very nice technician who explained why it would cost a lot to replace our refrigerator. So decided to replace it.”
Owner Response:
“Thank you for your feedback! We're glad to hear that our technician was helpful and provided clear explanations about your LG refrigerator. If you have any further questions or need assistance with your new refrigerator, feel free to reach out. We appreciate your business!”
- Chris Helwigvia Google
“Wayne with Mr Appliance was great. He went above and beyond trying to find parts to fix my fridge, and when it turns out they weren't available he rigged it up so that it would last for a week or so while I looked for a new fridge.”
- Keturah Smithvia Google
“Excellent professional service! Todd was awesome!”
Owner Response:
“Keturah, Thank you so much for taking the time to share your positive experience! We’re delighted to hear that Todd was able to get your Amana dryer back in top shape. It’s great to know that you’re satisfied with the repair service. If you ever need any more assistance or have any questions, please feel free to reach out. We’re here to help!”
- Dollyvia Google
“On time for appointment, curtious employees, knowledgeable regarding product working on. Reasonable prices for work. Fast service.”
Owner Response:
“Dolly, thank you for the great rating and review.”
- Keith Fanninvia Google
- Kim Shorettevia Google
“I previously had an issue with a repair and they followed up and corrected the problem. Customer service is wonderful to reach out and correct the problem. Thank you.”
Owner Response:
“Kim, thank you for the great review and rating. We were happy to help you with your Samsung washer.”
- Scott CT Bryantvia Google
“Very likely to use and they did a great job!”
- Doug Spillmanvia Google
“Service was friendly, prompt and on time. Very pleased!”
Owner Response:
“Doug, thank you for the great rating and review. We were very happy to be able to help you with the repair of your Samsung range.”
“Fast and friendly service. Very simple and straightforward from start to finish. Fixed our front loading washing machine in less than a day. Thank you!”