Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Wheeling and Weirton
Real Stories, Real Results
- Sarah H.via Google
- Jeff V.via Google
“Very prompt, tells you exactly what you need, not extras. Very friendly”
- Tonya L.via Google
“i called to get my washer fixed very fast and friendly service.Bill seems very knowledgeable!!!!”
- Baller B.via Google
- Mary A.via Google
“Our Technician “Willam” was very professional. He was very quick at assessing the problem and getting it fixed quickly. Mr Appliance is wonderful at returning calls and keeping it in touch with you at all times.. Thank you so much, Mr Appliance.”
- Michael B.via Google
- Jack H.via Google
“Very nice man and very good service!”
- Mindy W.via Google
“I am rewriting my review.The owner Johnathan was very nice about not being able to fix my dishwasher and has promised to give me a full refund I would recommend Mr Appliance if they can’t fix it they will make it right”
- Naomi B.via Google
- Marilyn R.via Google
- William B.via Google
“They called right back with a next day appointment. Great service. I highly recommend. Thanks to William for fixing my oven.”
- Mark C.via Google
“I couldn’t be happier with the service I received from Mr. Appliance. Technician arrived when scheduled, was knowledgeable, and fixed the problem to our satisfaction. I would give them six stars if I could!”
- Annievia Google
- Randy B.via Google
“Great service. Prompt and friendly.”
- Stevevia Google
“The repair went easily. He was a polite and professional repairman who was kind enough to tell me there was a 1 year warranty on the part. .”
- Tom E.via Google
“Bill was very nice & efficient to make sure everything worked well, the secretary informed us when Bill was in route to our home with a picture of him.”
- Barb Z.via Google
“Very knowledgeable and professional. And prompt!”
- Jenna B.via Google
“From the moment I called their number, Mr. Appliance was on top of my business. They were friendly and profess, listened to my issue and got me scheduled for a service call within two days! The office texted to let me know the technician was on their way and also included a photo. The technician was professional, knowledgeable, and tidy. He diagnosed the issue, ordered the parts and within a week, he was back at our house installing the parts for both our LG washer and dryer. It was extremely difficult to locate a technician that serviced our smaller town. Finding Mr. Appliance was a huge win for us! Both Beth and William were fantastic! I would definitely recommend them!”
- Kevin B.via Google
- Richard M.via Google
“Great service. Very professional.”
- Marcella M.via Google
“We experienced professional and fast service with Mr Appliance from our initial phone call to the completion of our service request. We appreciated your texts keep my us posted on our service appointment. William was great to work with. We will definitely contact you for our future needs and recommend you to our family and friends. Thanks to all of you.”
- Regenia Y.via Google
- Taylor S.via Google
“I couldn’t believe how quickly they came to assist. They saved us $ on our gas stove to which they quickly diagnosed the issue. Had to order the part and two weeks later they came back in a timely fashion. Fixed it in 20 minutes or so. William is such a help! Thank you again Highly recommend!”
- Taylorvia Google
“They saved us $$$. Needed our range stove fixed. They were on time (even early) so professional, and helpful with any information. Lifesavers! Thank you!”
- Lonnie W.via Google
“Technician showed up when he was supposed to, was very knowledgeable, and knew what needed to be done.”
- Fenian317 !via Google
“Excellent service...very friendly”
Owner Response:
“Thank you for the excellent review!!!”
- John B.via Google
“I don't do reviews normally, but when I called about a service repair I was given the best information and customer service!”
Owner Response:
“Thank for your great review!”
- Gabe H.via Google
“Always on time. Always got a text message when the repairman was on the way. Came multiple times when the issue couldn’t be resolved to get it fixed and only charged me once. Spent time talking to me when I suggested maybe replacing my washer was the best option and recommended multiple brands. To top it off emailed me links to those brands without asking just because. Great business. Thank you John!”
Owner Response:
“Thank you for your great review!”
- ethan K.via Google
“Quick response. Competitive prices. Quick fix”
- Regina L.via Google
“William was great at fixing our appliance.”
“Fast friendly service”