Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of West Phoenix
Real Stories, Real Results
- J R.via Google
- Robin C.via Google
- Bill F.via Google
“Very professional”
- Tony D.via Google
“We had a problem with a 2nd refrigerator. I called got an appointment within a couple days. On the scheduled time and date Chase the tech arrived and diagnosed the issue and corrected it quickly. This the 2nd time we've used Mr. Appliance in 3 years and both experiences have been excellent. I highly recommend Mr. Appliance, specifically Chase ..”
- Helen M.via Google
“Chase was professional and very knowledgeable about all appliances. He explains things in a way a homeowner can understand and offers options/suggestions. It is very easy to schedule an appointment online and so convenient. Appointments are confirmed via text as well as arrival time. Great service. Highly recommend 👍🏼”
- John S.via Google
“As always, Chase was on time, professional and thorough.”
- Caroline C.via Google
“Fantastic service and great communication!”
- Darren F.via Google
“Chase from Mr Appliance has serviced my refrigerator (multiple times, due to the brand, not his work) and dryer. He’s knowledgeable, courteous and doesn’t try to oversell you on what is needed to fix the issue. I highly recommend him!”
- Terry S.via Facebook
“Chase the owner came out to ck why the fridge was losing temp and quick;ly found it was a fan issue. He had a fan on the truck and it was up and cooling in an hr. Pros: On time, great communication with scheduling app. and fair pricing. great job. I will give his name out to all my real estate clients in need.”
- Tristy F.via Google
- Robert F.via Google
- Bruce P.via Google
“Gas dryer ran but no heat.chase came out took a look quoted a price which was much cheaper then buying a new unit and in a short time dryer was working again”
- Julie W.via Google
“This company is the best - and Chase is amazing. Very honest , thorough, professional and on time ! The service window is smaller so you don’t have to waste your entire day waiting - you receive a text and an email when they are on their way - communication is awesome. We always use this company when needed.”
- Sheila B.via Google
“Chase was efficient and knowledgeable. He explained the problem with my stove and what needed to be done to fix it. I’m very happy with his service and will definitely call Mr. Appliance again if I have trouble with any of my appliances.”
- Sherri M.via Google
“Always on time. Courteous and professional. Highly recommend. We have had excellent experiences every time.”
- Kathleen G.via Google
“I just had a repairman from Mr. Appliance service of West Phoenix come to service my freezer. The man if the repairman is Bradley he was so helpful and professional in his job. What a breath of fresh air in this world full of turmoil”
- Gian W.via Google
“Chase has been to our house multiple times over the years. He’s always friendly, honest and does a great job. He is our go to person for any appliance issues and vent cleaning.”
- Kitevia Google
- Susan O.via Google
“Chase is very knowledgeable, professional and efficient. I have used him multiple times, with success every time!”
- Nate B.via Google
“Excellent and Professional Service!”
- Deborah B.via Google
“Chase was great! Very efficient and did a great job!)”
- Doug W.via Google
“A true professional. Kind, thorough, efficient and delivers what he says. Mr A will always be the one we call when repairs are needed. He even went over and above on our visit. Thank you”
- Adam M.via Google
- Sara L.via Google
“Thank you Chase for your expertise and professionalism. Great work”
- Mark S.via Google
“Great service company great friendly people. Had same day repair done on My washer and seemed to fused and working perfect!”
- John K.via Google
“Chase was friendly, knowledgeable, informative, considerate of our time constraints.......an overall positive experience!”
- Sarah M.via Google
“My husband and I agreed that we have never had a more intelligent, caring, knowledgeable appliance person in our home! He provided information that went beyond the realm of the call, and he spent time giving us such excellent suggestions and advice! WE recommend him to EVERYONE in his area! By the way, when you call for an appointment, that is also remarkable as the most pleasant lady, Janie, takes perfect care of your questions! What a great experience today!”
- Tammie R.via Google
- Greg H.via Google
“Great knowledge”
- anne I.via Google
“Chase came and fixed our dryer with parts he had, no waiting. Great job.”
“The tech is always professional, extraordinarily competent, and fair in his assessments.”