Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Customer Reviews & Testimonials from Vero Beach, FL
Real Stories, Real Results
- dallas D.via Google
- Kristin R.via Google
“Great experience, would definitely recommend.”
- Courtney M.via Google
- Linda T.via Google
“Scheduling online was easy and efficient. I received a follow-up call from an actual person to confirm. They also called to offer an earlier appointment, if I wanted. Henry arrived on time and was knowledgeable and professional. Our washer is wedged into a tight spot and he carefully pulled it out far enough to hop behind it. We had to order a part and he returned as soon as it was delivered. Henry also gave good advice on laundry care and do's and don't that go beyond the owners manual. We will call them for our next appliance repair.”
- ATD C.via Google
- Pat M.via Google
“Excellent Service and excellent technician”
- Molly G.via Google
“Prompt, knowledgeable and very thorough!”
- Chuck H.via Google
- Carolyn S.via Google
“Very nice young man, Jake! Prompt, courteous, and explained so we could easily understand the situations Thank You, Carolyn Stigar”
- Carl M.via Google
“Knowledgable tech, detailed and great repair.”
- Jena C.via Google
“Henry was wonderful. He had the part we needed to fix my washing machine and got it done right away. I would definitely recommend Mr. Appliance od Bozeman to anyone who needs help with thier appliances.”
- Carol M.via Google
- Wells S.via Google
“Jacob was very helpful in diagnosing a problem that in the end was unrepairable. He was very professional.”
- Ralph S.via Google
“I know I reviewed them 2 weeks ago for service on my range but my dishwasher broke down the following day. Same great service, same great Andrew, and he even vacuumed the accumulated dog hair out from under the dishwasher. Thank you all again.”
- Fred E.via Google
- Theresa E.via Google
“The repairman showed up in a timely matter. He did a great job of troubleshooting the problem and gave us options. I highly recommend this business.”
- Michael P.via Google
“I had made an appointment online for the following week and they actually called me to offer same day appointment. I was very pleased to get an appointment so quickly and then they arrived on time, were very professional, and went the extra mile by contacting manufacturer warranty dept on my behalf. Aside from my washing machine being out of commission, I was very happy with the experience as a whole.”
Owner Response:
“Thank you for the awesome review Michael! ”
- Melissa G.via Google
“Knowledgeable technician, always showed up on time. Great communication about issues and recommendations and quotes to resolve. Good experience. Will use them again if needed.”
Owner Response:
“Thank you for the excellent review Melissa!”
- Sara B.via Google
“Very quick and easy to schedule. Our appliance was fixed in less than 24 hours! Fair price too”
Owner Response:
“Thank you for the amazing review Sara! ”
- Ralph S.via Google
“Great service, good updates on parts arrival, and good appointment scheduling. Andrew was professional and cleaned up after servicing.”
Owner Response:
“Thank you for the great review Ralph! ”
- Mark M.via Google
Owner Response:
“Thank you for the 5 star rating Mark! ”
- Craig S.via Google
“Jacob was knowledgeable and professional. I appreciate receiving a text with his name and photo.”
Owner Response:
“Thank you for the awesome review Morwenna!”
- Tammy C.via Google
“The gentleman we had was professional and very kind.”
Owner Response:
“Thank you for the excellent review Tammy!”
- David J.via Google
“Andrew with Mr Appliance was very professional, knowledgeable about our unit, and was able to diagnose the problem as well as repair it rapidly. I will use them again”
Owner Response:
“Thank you for the amazing review David! ”
- Rob R.via Google
“Andrew was awesome.”
Owner Response:
“Thanks for the great review Rob! Andrew is awesome! ”
- Shanon E.via Google
Owner Response:
“Thank you for the 5 star rating Shanon!”
- Marilyn D.via Google
“Super friendly tech, very helpful, punctual and did a great job!!!”
Owner Response:
“Thank you for the great review Marilyn! ”
- Laura M.via Google
“Easy to schedule and tech was great, thanks Jacob!”
Owner Response:
“Thank you for the awesome review!”
- Andrea M.via Google
“I had a great experience with Mr. Appliance. They were quick to come out, identified the issue right away, ordered the part, and had everything fixed as soon as it arrived. Jacob was friendly, professional, and clearly knowledgeable. I really appreciated the efficient service and clear communication throughout. Definitely recommend!”
Owner Response:
“Thank you for the wonderful review Andrea! ”
- Kandi C.via Google
“Did a great job and technician was very knowledgeable. My only complaint was the people I had to through to make the appointment.”
Owner Response:
“Thank you for the great review! We are working on improving our office team as we speak. ”
“Awesome communication and response. Andrew is fantastic.”