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What People Are Saying About Mr. Appliance of Shelbyville-Lawrenceburg

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

Opaque blue quote marks.
4.5/5

19 Ratings

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  • profile photo
    Lolita Romero
    via Google

    “Eric came as scheduled, diagnosed and explained to us the problem and what is needed for repair.”

    Owner Response:

    “Thank you for your fantastic feedback! We're glad to hear that Eric provided you with clear explanations during his visit. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!”

  • profile photo
    Mike STEPHENSON
    via Google

    “Very nice tech showed up on time and did a great job”

    Owner Response:

    “Thank you for your positive feedback! We're glad to hear that our technician provided timely and excellent service. We appreciate your support and look forward to serving you again in the future!”

  • profile photo
    Dan Jellison
    via Google

    “Very knowledgeable , yet willing to listen & discuss Issues and needs. Very pleasant to deal with”

    Owner Response:

    “Thank you for your kind words! We're thrilled to hear that you found our team knowledgeable and approachable. It's always our goal to listen and fully understand our customers' needs. We appreciate your feedback and look forward to serving you again!”

  • profile photo
    Kathleen Bryan
    via Google

    “Very polite, knowledgeable about my LG refrigerator.”

    Owner Response:

    “Thank you for your wonderful feedback! We're glad to hear that our team was polite and knowledgeable about your LG refrigerator. Providing excellent customer service is our priority, and we're thrilled that we met your expectations. We appreciate your support!”

  • profile photo
    Ryan Koch
    via Google

    “Very professional, quick, and clean job. Way cheaper than replacing the washer in my motorhome. Fixed it in no time, even after the manufacture could not fix it! Great job! Would recommend to anyone having appliance issues!”

    Owner Response:

    “Thank you for your fantastic feedback, Ryan! It’s great working for fellow small business and great people! Those RV appliance can be unique some times. Grateful for the opportunity!!! And if anyone needs quality farm raised meat check out Farmtable Meat Co!”

  • profile photo
    Scott Hungerford
    via Google

    “Quick and Friendly”

    Owner Response:

    “Thank you for your positive feedback, Scott! We're glad to hear that you found our service quick and friendly. Looking forward to serving you again!”

  • profile photo
    Kelsey Young
    via Google

    “Very accommodating. Friendly, fast, and decently priced service! Quick to respond and solve the issue.”

    Owner Response:

    “Thank you for your wonderful feedback, Kelsey! We're thrilled to hear that you found our service accommodating and efficient. Your satisfaction is our priority, and we appreciate your kind words!”

  • profile photo
    Teresa Creel
    via Google

    “Had a small issue and the company made it right immediately. Will never hesitate to use them again.”

    Owner Response:

    “Thank you for your kind words, Teresa! We're glad to hear that we were able to resolve the issue promptly. Your trust means a lot to us, and we look forward to serving you again in the future!”

  • profile photo
    John Bernzott
    via Google

    “Eric was able to fix the problem and was kind and enjoyable to deal with”

    Owner Response:

    “Thank you for your wonderful review, John! We’re glad to hear that Eric provided excellent service and was a pleasure to work with. Your satisfaction is our priority, and we appreciate your feedback!”

  • profile photo
    Steve Zeller
    via Google

    Owner Response:

    “Thank you for your 5-star rating, Steve! We appreciate your support and look forward to serving you again.”

  • profile photo
    danielle “dgd4liberty” dechristopher
    via Google

    “Timely, thorough, clean (all precautions to keep your home protected), and easy to work with. Fixed my microwave! Thanks!”

    Owner Response:

    “Thank you for your wonderful review, Danielle! We’re thrilled to hear that you found our service timely, thorough, and easy to work with. It’s great to know that your microwave is fixed and that we could keep your home protected. Your appreciation means a lot to us!”

  • profile photo
    Rebecca Centers
    via Google

    “Our experience with Mr. Appliance was great! We needed our dryer fixed before I had to leave out of state and they went out of their way to get back out to us in time and made sure our dryer was working perfectly before they left. They went above and beyond to make sure we got the right parts while being friendly and courteous. We would definitely recommend their service to others and would use them for any future appliance concerns. Thank you Chris Rudolf for your professionalism and making sure this was done in time.”

    Owner Response:

    “Thank you for sharing your wonderful experience, Rebecca! We're thrilled to hear that our team was able to assist you promptly and efficiently. Chris and the entire team appreciate your kind words and recommendation. Should you need any help in the future, we're always here for you!”

  • profile photo
    Mike Rice
    via Google

    “Great service”

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    Deb Harrison
    via Google

    “Fair priced, quick and efficient. The technician was also very nice.”

    Owner Response:

    “Thank you for the positive comments! We are happy to be servicing the area and having the ability to get to people quickly. We intend to keep growing and doing great work for even better better people of Southeastern IN. Thank you for the business and keeping it local.”

  • profile photo
    Mike Ooley
    via Google

    Owner Response:

    “Thank you for welcoming us into your home and being flexible with our visits. Eric really enjoyed his time there and in helping to evaluate all your options. Thank you for the business and we look forward to serving you and the fantastic folks in Southeastern IN for years to come.”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!