Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Rockwall
Real Stories, Real Results
- Sunny14Evervia Google
- Sylvia Figueroavia Google
Owner Response:
“Thank you for your wonderful rating! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Thank you for your business!!”
- Tammy Wallacevia Google
“Friendly and Great service!”
Owner Response:
“Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our service and found our team friendly. We appreciate your support and look forward to serving you again soon! Thank you for your business!!”
- Robert Rossvia Google
“first tech was actually early for appointment . was able to make a temporary repair and get part needed on order . second tech was on time and this time I was better prepared . had pulled dryer to center of kitchen for repair space . he had the part installed and even helped me to get back into laundry room . this was unexpected but deeply appreciated .”
Owner Response:
“Thank you for sharing your positive experience, Robert! We're glad to hear that our technicians were punctual and provided excellent service. It's great to know that the temporary repair and assistance in getting your dryer back into the laundry room made a difference for you. We appreciate your kind words! Thank you for your business!!”
- Carol Proffervia Google
“Jordan repaired my oven, just as he said he would!”
Owner Response:
“Thank you for your wonderful review, Carol! We're thrilled to hear that Jordan was able to repair your oven as promised. Your satisfaction is our priority, and we appreciate your support! Thank you for your business!!”
- Annette Daffronvia Google
“Absolutely fantastic service. Knowledgeable and corrected a poor install. Polite, on time and left my kitchen spotless. 100% recommend.”
Owner Response:
“Thank you for your wonderful feedback, Annette! We're thrilled to hear you had a fantastic experience with our service team. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you for your business!!”
- Michael Kelleyvia Google
Owner Response:
“Thank you for your 5-star rating, Michael! We're thrilled to have your support and look forward to serving you again. Thank you for your business!!”
- Wilma Phillipsvia Google
“Mr. Appliance was fantastic!! Customer service is 100% on point. Our service tech, Jordan, qas very professional, knowledgeable and got the job done ahead of schedule. If you have an appliance that needs repair...call Mr.Appliance”
Owner Response:
“Thank you for your wonderful review, Wilma! We're thrilled to hear that you had a fantastic experience with our team, especially with Jordan. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you for your business!!”
- Robert Schraplauvia Google
Owner Response:
“Thank you for the 5-star rating, Robert! We appreciate your support and look forward to serving you again. Thank you for your business!!”
- Pam Samplesvia Google
Owner Response:
“Thank you for your 5 star review, Pam! It's great that you're satisfied with our business. We appreciate your support! Thank you for your business!!”
- Jack McReynoldsvia Google
“Setting the appointment was quick and easy. Jordan showed up on time and went right to work. He quickly fixed the issue with our oven and was on his way. While there, he answered any questions we threw at him regarding how to avoid issues in the future. Highly recommend.”
Owner Response:
“Thank you for the high rating and recommendation, Jack! It’s great to hear that Jordan was able to provide you with the necessary service and advice. We look forward to providing you with the same level of excellence in the future.”
- David and Diane Morrisvia Google
“We are very satisfied with the quick, professional, and reliable service provided by Jordan of Mr. Appliance of Rockwall. Jordan diagnosed and repaired our Frigidaire Built-In Microwave Oven one week, and then a couple of weeks later, our Kenmore Oven stopped working and he made a repeat performance, quickly diagnosed and repaired it as well. We are completely satisfied and highly recommend Mr. Appliance of Rockwall and Jordan was most excellent.”
- Sindy Rodenmayervia Google
“Cannot say enough good about Mr. Appliance. Jordan gave me an honest assessment and great advice. The repairs were made quickly. The pricing was very reasonable. Friendly, polite, even the dogs approved!”
- Leah Rossonvia Google
“The technician was on time, polite, professional and quickly handled the problem. He even made sure he cleaned up after the job. I would not only recommend them but would use them again!”
- Kathy Noelvia Google
“Easy to communicate with and very accommodating. Able to diagnose and repair appliances on three different occasions (dishwasher, refrigerator, Viking range).”
- Cameron Hernandezvia Google
- Karen Nailvia Google
- Mike Eitelmanvia Google
“Excellent service”
- Kelly Naborsvia Google
- Amanda Fieldsvia Google
“Booking was easy online. I got a text with a photo of my technician before he arrived. He showed up on time, was professional, and knew what he was doing. Our fridge was quickly repaired and is working great. Will definitely be a repeat customer.”
- Beverley Cvia Google
- Jason Bennettvia Google
- Michael Williamsvia Google
- Louisevia Google
“Lovely professional technician!”
- Nathan Magnessvia Google
- Teddy Wadevia Google
- Robert Gallaghervia Google
“Jordan and his protégé were awesome. Very knowledgeable, clear about expectations, and got the job done. Would use them again in a heartbeat.”
- James Morrisvia Google
- Jeffrey Tarrantvia Google
- Kathy Elliottvia Google
“Definitely recommend! Mr Appliance has provided services & repairs on our upright LG front loading washer as well as a Marvel ice maker We have found them to be honest & are so impressed w how they stand behind their work”
Owner Response:
“Thank you for your wonderful review, Sunny14Ever! We're thrilled to hear about your positive experience with our service and repairs on your LG washer and Marvel ice maker. Our commitment to honesty and quality work is something we pride ourselves on, and we're glad it resonated with you. We appreciate your recommendation and look forward to assisting you again in the future! Thank you for your business!!”