Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Rancho Cucamonga
Real Stories, Real Results
- Juan Rodriguezvia Google
- Beth Pumerantzvia Google
“Great service and Andy was knowledgeable”
Owner Response:
“Hi Beth, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- DIANA KRONEvia Google
“Professional and friendly. I would recommend using Mr Appliance”
Owner Response:
“Hi Diana, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Monga Abilavia Google
Owner Response:
“Hi M, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Monica Sariñanavia Google
“Our technician Andy was very informative and helpful. Answered all my questions and very pleasant to talk to.”
Owner Response:
“Hi Monica, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- John Moorevia Google
“Totally satisfied, tech was a total pro and very knowledgeable. Will use them again if needed.”
Owner Response:
“Hi John, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Donna or Richard Chadovia Google
“Chris was professional on time explained everything and show me the problem was leaking at on my LG front loader washer and I also had them make sure dryer was working good and had them clean out lint.”
Owner Response:
“Hi Donna, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Shawn Coryvia Google
“Our technician Chris was very professional and knowledgeable. Would highly recommend for future service/repairs.”
Owner Response:
“Hi Shawn, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- George Moorevia Google
“Broken oven globar. Came same day.”
Owner Response:
“Hi George, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Miguel Jimenezvia Google
“The technician that came out for the repair was very courteous and knowledgeable. He explained the issue. He showed me that the part that needed to be replaced was no longer in stock. However, he did the best that he could to get it working for the time being. His recommendation was to eventually purchase a new stove and I agreed.”
Owner Response:
“Thank you for your wonderful review! We're glad to hear that our technician provided excellent service and explained the situation clearly. Your feedback is invaluable, and we appreciate your understanding regarding the part availability. If you need any assistance with the new stove purchase in the future, don't hesitate to reach out. We look forward to serving you again!”
- Joanne/ Richard Garnervia Google
“Your technician Chris was great! He explained what he was doing and what he was testing for every step of the way. Our dishwasher is now operational. We are repeat customers. Every technician Mr Appliance has sent to us have been as professional and knowledgeable as Chris. It is nice to know that we can get timely and honest service whenever we call. We would highly recommend Mr. Appliance and plan to use them in the future.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Chris provided you with excellent service and that your dishwasher is now operational. It’s great to know that our team consistently meets your expectations. We appreciate your loyalty as a repeat customer and your recommendations. We look forward to serving you again in the future!”
- Precious Ortizvia Google
Owner Response:
“Thank you for the fantastic rating! We're thrilled to know you had a great experience. Your support means a lot to us!”
- Chris Hernandezvia Google
Owner Response:
“Thank you for the perfect rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again in the future!”
- Jack McGinleyvia Google
“Andy did a great job!”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that Andy provided you with excellent service. It's always our goal to meet our customers’ expectations, and we appreciate you taking the time to share your experience.”
- Javier Silvavia Google
“Refrigerator technician was very professional and very thorough when examining my frig. Showed me what he was doing each and every time.”
Owner Response:
“Thank you for your positive feedback, Javier! We're glad to hear that our refrigerator technician provided a professional and thorough service while keeping you informed throughout the process. We appreciate your trust in us and look forward to assisting you again in the future!”
- Penvia Google
“The repairman, Andy, arrived when promised and quickly assessed the problem and was able to replace the belt and rollers. He was friendly and had some great tips on keeping the dryer working well. I will definitely be calling them back for other major appliance repairs.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Andy provided you with prompt and friendly service while effectively resolving your dryer issue. It's great to know that his tips were helpful for you as well. We look forward to assisting you again with any future appliance repairs!”
- Cheryl Wilsonvia Google
Owner Response:
“Thank you, Cheryl, for the perfect rating! We're thrilled to know you had a great experience. Your support means a lot to us!”
- Marlene Sotovia Google
“Very professional and courteous.”
Owner Response:
“Thank you for your kind words, Marlene! We're thrilled to hear that you found our team professional and courteous. Your satisfaction is our top priority!”
- Mark Cartervia Google
“Andy did a great job.”
Owner Response:
“Thank you for your positive feedback, Mark! We're glad to hear that Andy provided you with excellent service. We'll be sure to pass along your appreciation to him!”
- David Flatenvia Google
“Andy was super helpful. I would welcome back if I needed any further assistance”
Owner Response:
“Thank you for your kind words, David! We're thrilled to hear that Andy provided you with excellent help. We look forward to assisting you again in the future!”
- Joey Catuaravia Google
“First repairman did not understand my problem. I talked to the owner, and the second repairman understood perfectly, and took care of it. I really appreciated the responsiveness to my issue after the first visit.”
Owner Response:
“Hi Joey, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Steve Ortegavia Google
Owner Response:
“Hi Steve, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Shawnw Stevensvia Google
“We had Andy from Mr. Appliance to our home 2 days ago. He came to check out why our Thermador double wall ovens were not working. He arrived on time and worked for an hour doing diagnostic testing. The error code on the display suggested that the cooling fan needed to be replaced, but Andy found an issue that he thought was the culprit. During his testing he found out that we were not getting a full 220v to the oven. He suggested that we contact an electrician to rectify the electrical issue before ordering parts or doing anything further on the "repair" of the oven. We had an electrician out that same day who found that there was a melted wire cap at a connection in the junction box that interfered with the 220v connection. After replacing the damaged wire cap, we started my ovens and they've been working ever since. I so appreciate Andy's knowledge and understanding that we should check the electrical issue first as he didn't want us to have had to order and replace expensive parts if it were not necessary.”
Owner Response:
“Hi Shawna, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Dusty Shallervia Google
Owner Response:
“Hi Dusty, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- William Carlilevia Google
“Technician was very professional. Immediately knew the problem and fixed it first thing.”
Owner Response:
“Hi Bill, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!”
- B MAGAvia Google
“The technician was professional and kind and very helpful I appreciate everything he did”
Owner Response:
“Hi B, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Zachary Zabaylevia Google
“Our technician was very kind and professional. We will do business again in the future.”
Owner Response:
“Hi Zachary, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Avia Google
“The technician Chris was SO great! He was honest, thorough, knowledgeable and professional. I will use this company for any appliance repair needs.”
Owner Response:
“Hi A, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Patricia Carrillovia Google
“They were able to give us an appointment on short notice. We were given an honest estimate for repair and a recommendation for replacement without pushing us towards costly labor. We are very grateful for their service and will definitely call them again when needed.”
Owner Response:
“Hi Patricia, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Stephen Riddlevia Google
“On time for appointments. Chris was a very knowledgeable repair men. Very through in his evaluation of the problem with our Bosch built in double oven.”
Owner Response:
“Hi Stephen, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
“Great customer service and honest feedback back! Felt very confident about advancing given by tech.”
Owner Response:
“Hi Oso81776, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”