Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Portland
Real Stories, Real Results
- Star Hundalvia Google
- Ron Mckeelvia Google
“Technician Byron was excellent and very knowledgeable! He’s a keeper! He helped me resolve my problems. Sadly though setting up the appointment was confusing and it was set up for the wrong time TWICE requiring multiple phone calls to get it corrected. Even with this “appointment confusion” I would recommend this company.”
Owner Response:
“Hi Ron, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Wendy Collinsvia Google
“Byron fixed my ice maker! I am a happy camper. He was on time, friendly, and efficient. Highly recommend Mr. Appliance!”
Owner Response:
“Hi Wendy, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Eugene Guillory Jrvia Google
“Byron was very fast and very communicative. Thank you, for fixing my appliance.”
Owner Response:
“Hi Eugene, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Lisa Burke-Matavia Google
“Byron was excellent! He fixed my washing machine and ice maker in my Samsung refrigerator. I’m very happy with Mr Byron!!”
- LINDA GRAMLICKvia Google
“Very please with Mr. Appliance. Bryon did a great job fixing our dryer. I highly recommend this company to do any of your appliance repair.”
- Larry Kirklandvia Google
Owner Response:
“Hi Larry, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Mai Khuuvia Google
Owner Response:
“Hi Mai, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- CHRYSTAL TAYLORvia Google
“Byron was great! Very knowledgeable. Great customer service.”
Owner Response:
“Hi Chrystal, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- FRANK TOUPALvia Google
“Nice explanation and demonstration of issue.”
Owner Response:
“Hi Frank, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Heather Shawvia Google
“Timely service, technician was friendly and I appreciated the updates of when the provider would be at my home.”
Owner Response:
“Hi Heather, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- BARBARA HEDRICKvia Google
“Arrived same day, pleasantly completed task and price was as quoted. Would definitely recommend.”
Owner Response:
“Hi Barbara, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- TOM CURTISSvia Google
Owner Response:
“Hi Laurie, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Scot Foithvia Google
“Byron was great at diagnosing the problem with our dryer and getting it back up and running quickly.”
Owner Response:
“Hi Scot, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Pistol Petevia Google
Owner Response:
“Hi Pistol, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Bobby Cramervia Facebook
“please don't use this company. they don't disclose the diagnostic $ if they can't fix the appliance. Really nice guy was here for 10 minutes to see the board is fried and unable to be replaced. Charged $173. 😅😡”
- DIANA FARRARvia Google
“Called Thursday evening around 6pm and they had a technician at my house by 9am the next day! They are so good.”
Owner Response:
“Hi Diana, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- STEPHANE & LORI ANGELOTvia Google
“I called Mr Appliance for a leaking washing machine, I got my appointment the same day! Byron came and did an amazing job identifying the issue, giving me a repair cost and actually fixed the washing machine. Very professional, will definitely call them again.”
Owner Response:
“Hi Stephane, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Nietta Wootenvia Google
- Diane Cantuvia Google
“Byron was very professional and friendly. Figured out our issue with our washer quickly and explained and showed what the problem was. Order parts and game back and fixed our problem and again very professionally explained and showed the resolution.”
- NICOLE LATTIMOREvia Google
“Bryon was very professional and helped me a lot about coming to look at my refrigerator. He gave me options on what to do about the appliance. Thank you”
- Lu Bloughvia Google
“on time arrival, fixed the problem!”
- Judi Wrightvia Google
“Great and quick service. Appreciate it very much!”
- Duane McClurevia Google
- Stephen Skrovanekvia Google
“Bryon, the service professional that repaired our LG washing machine, was on-time, friendly, and professional. He diagnosed the problem quickly and scheduled a follow-up appointment to execute the repair within 36 hours of the first appointment. Byron arrived on-time once again for the second appointment and completed the repair in under an hour. I couldn't be more pleased with his service. Thanks, Byron!”
Owner Response:
“Hi Stephen, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Russell Bohannonvia Google
“Byron came to fix the ice maker in my refrigerator. Good troubleshooting skills and great customer service!”
Owner Response:
“Hi Russell, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Jack Fulfordvia Google
“Tech was on time, did a thorough diagnosis, and clearly explained the issues and options. GREAT JOB!”
Owner Response:
“Hi Jack, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- PAM MORGANvia Google
Owner Response:
“Hi Pam, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Nvia Google
“Byron is a great repairman. He was very thorough, it took several appointments but he brought our Thermidor freezer back to life! Many thanks!”
Owner Response:
“Hi N, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Blanca Garfiasvia Google
“Alberto the technician a very niceperson and exllent in his job !”
Owner Response:
“Hi Blanca, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
Owner Response:
“Hi Star, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”