Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Portland
Real Stories, Real Results
- Sue R.via Google
- Leon G.via Google
“Ely checked the malfunctioning freezer of our LG refrigerator under our 5-year warranty. He was amazing! He took the entire unit apart & checked every single element of it. We're still not certain whether the problem is resolved, although it's looking like it probably is, but regardless, he was a pleasure to have here. He obviously knew what he was doing and we'd have him back in a minute. Hopefully in about 24 hours we're going to find the out if the freezer is okay, but if not we'd be happy to have him back. He verified that the mechanical parts are working, but they're still the possibility that there's a problem with the closed system or the motherboard. We'll see!”
Owner Response:
“Hi Erika, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Philip K.via Google
“A technician from Mr. Appliance was here a few weeks ago to diagnose a problem with our wall oven. He ordered a part and came back a week later with the part. He very efficiently and professionally installed the part. He was courteous and friendly. A couple of weeks have gone by and the oven is working perfectly. I am very satisfied and will call them again if I need any appliance repaired.”
Owner Response:
“Hi Philip, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Marci A.via Google
“Excellent service.. arrived on time. Completed task addressing fridge on warranty still and had me check work before leaving.”
Owner Response:
“Hi Marci, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Angelique A.via Google
“Was on top of it and works great!”
Owner Response:
“Hi Angelique, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Clarissa T.via Google
“Ron was great! Friendly, straight forward and got the job done quickly!”
Owner Response:
“Hi Clarissa, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Troy S.via Google
“We've used Mr Appliance's service several times now and it has always been a wonderful experience.”
Owner Response:
“Hi Troy, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Kevin B.via Google
“Heating element fried on our ten year old Maytag dryer. Eli arrived right on time and diagnosed the problem quickly. He cleaned the lint out in the dryer and ordered the correct part and returned a week later (today) right on time and completed the repair in minutes. My wife is happy to have her dryer back. I’m happy the repair went well and was affordable without any hiccups. These guys are great and very professional. It was a great repair.”
Owner Response:
“Hi Kevin, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- avvia Google
“Our technician was fantastic and explained what he was doing in real time and even cleaned my fridge when he was done.”
- Doug K.via Google
“Michael did a thorough job of servicing our freezer. He was courteous and professional. His work likely bought us a couple years before we need to replace it. Very responsive company, very good work!!”
- Amaravia Google
“My freezer was leaking so I searched online to find a reputable repair Company. Mr. Appliance had a lot of great reviews so I looked at their website. It was super easy to book an appointment online. I set it up for the following morning and received a call by 8am confirming what time they would arrive that day. Michael was very friendly and knowledgeable and he explained how the freezer defrosting system worked and why it was leaking. It didn't take him long at all to fix the issue. The cost was very reasonable. I would highly recommend them and will definitely be using them again in the future.”
- Erin G.via Google
“This business is great to work with! Great customer service! Timely, professional, and reasonably priced.”
- Jeffrey J.via Google
“fast quick service… can’t ask for more!”
- Elliot P.via Google
“Timely visit by Michael. Repaired our appliance quickly and was most helpful. Highly recommended.”
- Shelly E.via Google
“My experience with Mr. Appliance has been excellent. I recently had an issue while cleaning our ice maker. Making the appointment was efficient and they scheduled my service appointment for the next day. Ron arrived within the window of time I was given. He was professional and helpful with my concern. Will definitely call Mr. Appliance if/when have an issue with an appliance in the future.”
- Marvin S.via Google
“Jeffrey did a great job, he got the part we needed quickly and was back at the house by Monday and got us up and running again.”
- Brianvia Google
“Eli was great. He was extremely interested in getting our microwave fixed and was successful.”
- Riversideridervia Google
“Our technician Michael was friendly, professional and thorough. He diagnosed the issue, showed me the inside of our dryer and explained to me what had occurred. He then gave me a cost to fix it. We agreed upon the price and fortunately he had the part he needed to fix it in his car. He cleaned the inside of the dryer completely before he installed the new part, then tested it. I was very impressed by his demeanor and skill. We would use him again.”
- Michelle D.via Google
“Michael from Mr. appliance expertly fixed my dishwasher. It only took two days to get an appointment and Michael was here on time and patiently fixed the problem and cleaned up afterwards. I highly recommend!!!!”
- Sergio C.via Google
“We had a leaking fridge. Called Mr. Appliance and 3 days later someone was over to fix it. They were kind and skilled. Total was $240 for 90 minutes of work. No more leaking fridge!”
- Matt D.via Google
“Great service! Our technicians made sure our appliances were repaired and working without issues!”
Owner Response:
“Hi Matt, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Frybuyer P.via Google
“These guys are awesome and they fixed my dishwasher!!”
Owner Response:
“Hi Frybuyer, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Joanne K.via Google
“Ron was very respectful & thorough. Door mat at front door & donned shoe covers. Listened intently & explained the workings of my oven clearly.”
Owner Response:
“Hi Joanne, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Larry W.via Google
“quick response, courteous”
Owner Response:
“Hi Larry, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Tammi B.via Google
“This is the second time I have used their services. I would definitely refer and use them again. Very happy 😊 prices are very reasonable.”
Owner Response:
“Hi Tammi, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Vicki A.via Google
“Michael showed up 15 min early and was absolutely wonderful, he explained everything and was quick with the repair.”
Owner Response:
“Hi Vicki, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Jeff H.via Google
“Was prompt and thorough in his review and examination of the refrigerator. Was quite clear and detailed in explaining each step of the process. Did a in depth cleaning and thought we could achieve additional life from the appliance.”
Owner Response:
“Hi Jeff, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Amy L.via Google
“RYAN IS THE BEST!”
Owner Response:
“Hi Amy, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Sarah S.via Google
“I cannot thank Michael enough for the great service he provided. He was on time, professional and communicated from start to finish the problem as well as how to resolve it. Thank you so much for your exceptional service.”
Owner Response:
“Hi Sarah, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Shawnte H.via Google
“Excellent service! Friendly and professional technicians who did not stop until the issue was resolved. I would highly recommend Mr. Appliance for anyone that wants the job done right!”
Owner Response:
“Hi Shawnte, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
“We contacted Mr. Appliance of Portland when our dryer needed repair. Technician Ely Coffield was through, efficient and professional, answering our questions and his course of action to repair the dryer, In short order, our dryer was back on line, working more efficiently than before. We highly recommend Ely and Mr. Appliance of Portland for appliance repair. Jeff and Sue Smith, King City”
Owner Response:
“Hi Sue, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”