Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Plymouth
Real Stories, Real Results
- Susan H.via Google
- Jack W.via Google
“Quick service; very professional; cost was very reasonable. We’ll use them again. They have our highest recommendation.”
Owner Response:
“Thank you so much for your recommendation, Jack! We're delighted we could earn your trust in us, and we look forward to being your go-to call for future appliance needs! Mr. Appliance of Plymouth”
- Paul Q.via Google
Owner Response:
“Thank you, Paul, for your excellent rating! We're glad we could help. Mr. Appliance of Plymouth”
- Lindsay B.via Google
“arrived on time, nice guy, got job quickly”
Owner Response:
“We're glad we could quickly whip your appliance back into shape for you, Linzee! Thanks for giving us a call, and we hope to help you again. Mr. Appliance of Plymouth”
- Joanna Z.via Google
“Angel was very knowledgeable and very polite.”
Owner Response:
“Thank you, Joanna. Angel will be proud to hear your recognition of his appliance repair know-how! Mr. Appliance of Plymouth”
- anne M.via Google
“We got efficient work and honest description of what we could have done. A successful visit.”
Owner Response:
“Than you, Anne! We're here to provide efficient and reliable appliance services to keep your home running smoothly, and we're delighted you were happy with our work! Mr. Appliance of Plymouth”
- Jack W.via Google
“The tech, Anjel was outstanding. He was friendly competent and knowledgeable He fixed my dishwasher quickly. I recommend this repair service without any reservations. Kudos to Angel”
Owner Response:
“Jack, we’re really glad to hear Anjel took such great care of your dishwasher repair. Friendly, knowledgeable service is what we strive for, and it means a lot to hear your recommendation. Thanks so much for sharing your experience! Mr. Appliance of Plymouth”
- Mary C.via Google
“Excellent service, Damon, service rep., was on time, knowledgeable, professional and answered all my questions in a simple concise manner that I could understand. Explained the invoice without me asking, which is rarely done. Would definitely add them to my list for Appliance repair.”
Owner Response:
“Mary, it's our pleasure to explain all aspects of our service to you, including our invoice. We're grateful you gave us a call and that Damon provided superior service as he whipped your appliance into shape. We'll be sure to pass your appreciation along. Thank you so much for making us your go-to for your appliance repair needs! Mr. Appliance of Plymouth”
- William C.via Google
Owner Response:
“Thank you for your great rating of our appliance repair services, William! We're glad we could help. Mr. Appliance of Plymouth”
- Jeff D.via Google
“Kevin was great. Explained everything he was going to do. Had the part needed on his truck. Cost for service was very reasonable. Thank you”
Owner Response:
“Thank you, Jeff! We're glad Kevin clearly communicated the scope of work to you and was able to make the necessary repair same day. We're proud to earn your satisfaction and look forward to passing your kind feedback along. Mr. Appliance of Plymouth”
- Lynn B.via Google
“friendly, knowledgeable tech helped troubleshoot my dishwasher issues and now it's all set!”
Owner Response:
“Thank you for your kind words, Lynn! We're delighted to hear that our technician was able to assist you with your dishwasher and that you're satisfied with the service provided. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.”
- David D.via Google
“Excellent repairman!”
Owner Response:
“Thank you so much for your kind words, David! We're thrilled to hear that you had a positive experience with our repairman. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.”
- Ray K.via Google
“Our dryer was in serious need of repair. Called Mr. Appliance and was able to schedule a technician to come out the next day. The tech arrived early and quickly diagnosed the problem. He had the part in his vehicle and the dryer was back in working order in about an hour. Excellent tech, polite and very knowledgeable. We were very impressed!”
Owner Response:
“Hi Ray, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Thomas R.via Google
Owner Response:
“Hi Thomas, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- David P.via Google
Owner Response:
“Hi David, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Joseph H.via Google
“Yves got notified me of arrival in 20 minutes, was on time, was efficient in helping me diagnose the problems with my dishwasher, and was pleasant and courteous to work with. Also, I am happy to pay for service. So the fact that Lori and Clare were responsive, efficient, and pleasant in scheduling the appointment and following through for me is a VERY important factor in recommending Mr Appliance.”
Owner Response:
“Hi Joseph, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- Suevia Google
“I called in the evening, and had a technician at my house the very next morning. The issue was diagnosed and the part ordered. Install went smoothly and I am happily (?) washing clothes again!”
Owner Response:
“Hi Sue, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Seann M.via Google
“Price was fair, and they respond quickly to service request. Mike was both courteous and professional.”
Owner Response:
“Hi Sean, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Noah B.via Google
Owner Response:
“Hi Noah, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Wayne W.via Google
“Repairman arrived as scheduled. He was courteous and professional. Work was done quickly and he stayed to insure that my oven was working properly. Highest recommendation. Also the office staff was excellent. Very patient and answered all my questions. Kept me informed about the progress of my order. Great company.”
Owner Response:
“Hi Wayne, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Daron C.via Google
“Yves was attentive to our questions and concerns.”
Owner Response:
“Hi Daron, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Charles A.via Google
Owner Response:
“Hi Charles, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Bob D.via Google
“Very good communication and punctual”
Owner Response:
“Hi Robert, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Marissa B.via Google
Owner Response:
“Hi Marissa, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!”
- PAULA K.via Google
“The worker was very competent and pleasant and went out of his way to return the same day to fix my fridge. He was a 10 out of a 1-10.”
Owner Response:
“Hi Paula, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- Carol T.via Google
Owner Response:
“Hi Carol, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Dot P.via Google
“Very easy process, called made an appointment, received an email confirmation, Tech arrived within the time frame and completed the assessment and repair.”
Owner Response:
“Hi Dot, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Stephen S.via Google
“On time, quick fix , well done!”
Owner Response:
“Hi Stephen, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Gloria B.via Google
Owner Response:
“Hi Gloriamaria, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Robert M.via Google
“YVes was very professional and worked with me to understand what the problem was and options to fix the ignitor on the stove. He quoted an OEM price and a Universal part price and stated it was compatible. I gave him the ok to fix and he finished very efficiently. Kudos to Yves.”
Owner Response:
“Hi Robert, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
Owner Response:
“Susan, thank you for your great rating of our appliance repair services! Mr. Appliance of Plymouth”