What People Are Saying About Mr. Appliance of Plano

“Layne was incredibly helpful and kind. He went above and beyond to ensure everything was working perfectly—not once, not twice, but three times! Outstanding service. 10/10 would absolutely recommend using Mr. Appliance!!!!!!!”

“I am very pleased with the service we received! We were given a referral from another company, and when I called, Mr Appliance responded with a booking within 48 hours. They provided rates and services at the time of booking, so there were no surprises. The service technician was on time, courteous and very helpful. I will definitely use them again!”

“Layne was awesome. Very knowledgeable and explained the problem in a way I could understand. Fixed the refrigerator and cleaned up!”

“Our washer pump went out and were in desperate need of getting it repaired. The process of scheduling the initial appointment, onsite troubleshooting of the washer issue, receiving the parts and the return appointment to replace the pump was amazingly fast and easy! I would highly recommend Mr. Appliance to anyone in need of appliance repairs!”

“Great service. Scheduled our appointment next day and repaired our Thermador fridge. 100% recommend Mr Appliance.l!”

“John fixed both my dishwasher and washing machine. Diagnosed and resolved the issues so quickly! Such a nice man and super super knowledgeable! Thank you John!”

“John did a great job fixing my dishwasher today. I learned that the previous owner did some questionable work but John was able to make it right— Five stars!”

“Technician was very knowledgeable and honest. He was able to diagnose all three issues and was very helpful. Thank you we will use you guys in the future.”

“I have a scotsman ice maker, and let me tell you I hate dealing with home repairs. Mine was especially tricky. Mr. David Cline had to come out three times, he was kind and patient, he did a great job. At first he thought 3 things needed to be repaired, but he was conscientious enough to realize on two things had gone awry. he could have scalped me for that third part, but he didn't. I have a lot of distrust but I know that this team was honest with me. I will definitely use them and recommend them.”

“Called Mr. Appliance on Monday, John the tech came to our home of Tuesday and diagnosed the issue and ordered the part. The part arrived on Wednesday to our home, called them and they scheduled John for Thursday. John arrives and removes the oven from our cabinet and installs the new fan, tests it 3 times and finishes up. WOW !! This was by far one of few professional, on-time do it right service experiences I’ve had in the DFW metroplex. Above and beyond satisfied. Thank you John, and Mr. Appliance!!”

“Great job, knowledgeable repairman, quick and thorough.”

“as always, on time, quick, diagnosis right on the money. Service was very friendly and easy to arrange as we had 30 people coming in the week and a half.”

“he was super informative and figured out the problem right away.”

“Best technician I've dealt with in a long time.”

“So impressed with their service! Layne was our technician and he was truly the nicest- so polite, helpful and knowledgeable! They had to order a part for my dishwasher, but even with that, the whole process only took 3 days total. First service call on Wednesday, part arrived Thursday, and job completed (dishwasher working again!) by Friday afternoon. Highly recommend this company and specifically Layne. :)”

“If you are looking for the very best, Andrew Brown, John Greenhalgh & Mark are the epitome of integrity, skill, experience, communication, professionalism & above all, customer satisfaction. My husband & I have had all three of these outstanding gentlemen repair our refrigerator, washer/dryer & every experience has been above & beyond. They set the bar high & I guarantee you will never be disappointed! 👍”

“John provided fantastic service and fixed our Bosch Dishwasher in an hours time. While I hope that we no longer have any more issues with our appliances, if we do, we’ll immediately call John!”

“John fixed our dryer very quickly and efficiently. Appreciate his expertise.”

“Scheduling a service call was seamless, and the technician displayed professionalism throughout. They efficiently repaired our dryer in a single visit.”

“Quick service, very professional, clearly explained what needed to be done, and quality workmanship. First time used them but will be the only appliance repair business I will use in the future.”

“Mr Appliance was on time and reasonably priced. I would definitely use them again.”

“The repairman called in advance to inform me of his arrival time and was promptly on time. He located the problem with the washer and had it repaired within 45 minutes. Plus he explained how I could avoid this from reoccurring. He put boot covers on before coming into my home and left with everything tidy and back in place which I greatly appreciate. I am very happy with John’s service!”

“Fast great service. Yes, highly recommended.”

“Andrew was super professional and had great product knowledge.”

“Very efficient and professional”

“Refrigerator issues taken care of! I will definitely call Mr. appliance again. 👍”