Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Say About Our Brooklyn Appliance Repair Services!
Real Stories, Real Results
- Bryanna Knightvia Google
- Rich Defrancescavia Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon. Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Randy Hobdayvia Google
“Excellent work and extremely friendly. They did a great job!”
Owner Response:
“Thank you for your wonderful feedback, Randy! We’re thrilled to hear you were pleased with our work and the friendliness of our team. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Jae Leevia Google
“Got an appointment the next day. Nathaniel was on time, quickly fixed the problem, and explained in detail. Would use again! (Hopefully not)”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that Nathaniel was able to quickly resolve your issue and provide clear explanations. We aim to deliver prompt and effective service, and it's great to know you had a good experience. We appreciate your recommendation and hope to serve you again in the future, although for minor issues only! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Mary Alice Fieldsvia Google
“Great service from Nathaniel. Smart, polite and knowledgeable!”
Owner Response:
“Thank you for your wonderful feedback, Mary Alice! We're delighted to hear you had a positive experience with Nathaniel. His dedication to providing smart and knowledgeable service is truly commendable. We appreciate your support and look forward to serving you again! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Rebecca Barnesvia Google
Owner Response:
“Thank you for your 5-star rating, Rebecca! We appreciate your support and are glad to hear you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Vonda Davenportvia Google
“Nathaniel was able to troubleshoot and fix the issues (even one that another repair person from another business created)”
Owner Response:
“Thank you for sharing your positive experience, Vonda! We're glad to hear that Nathaniel was able to resolve the issues effectively, especially the one left by another technician. We take pride in our team's expertise and commitment to quality service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Chris Bakervia Google
Owner Response:
“Thank you for the 5-star rating, Chris! We're glad to know you had a positive experience with us. Your support means a lot! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Sandra Merrittvia Google
“Mr. Appliance was great. Nathan arrived on time, was very knowledgeable about my washer, and worked hard to get it going. He followed protocol with the manufacturer. He explained everything well. I will definitely call Mr. Appliance if I need help again.”
Owner Response:
“Thank you for your wonderful review, Sandra! We are delighted to hear that Nathan provided you with excellent service and that you found his knowledge helpful. We look forward to assisting you again in the future! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Terrealvia Google
Owner Response:
“Thank you for your 5-star rating, Terreal! We appreciate your support and look forward to serving you again. Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Blake Goodwinvia Google
“Very good service, courteous and knowledgeable. The team was a good choice.”
Owner Response:
“Thank you for your kind words, Blake! We're glad to hear that you had a great experience with our team. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Emily McCleskeyvia Google
“Chris is AMAZING! I called as a non-customer for a washer issue. I couldn't get ahold of my landlords as they had their hands super full as well.Chris explained in detail what the issue more than likely could be, gave me tips on what to do, and was extremely kind and understanding the entire call. I very highly recommend this place simply for their southern hospitality and their ability to genuinely help a concerned tenant.”
Owner Response:
“Thank you for your wonderful review, Emily! We're thrilled to hear that Chris was able to assist you so effectively and with kindness. Your recommendation means a lot to us, and we pride ourselves on our commitment to excellent customer service. If you ever need help in the future, we're here for you! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Pat Dubvia Google
“the men took care of the machines and were knowledgeable on how to fix the problem. both men were very polite thank you for your service”
Owner Response:
“Thank you for your kind words, Pat! We're glad to hear that our team was knowledgeable and polite while taking care of your machines. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- diona kellyvia Google
“The company was professional, great communicators and the technicians were very knowledgeable”
Owner Response:
“Thank you for your wonderful review, Diona! We're glad to hear that you appreciated our professionalism and communication. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Barbara Manningvia Google
“Great service”
Owner Response:
“Thank you for your kind words, Barbara! We're thrilled to hear that you had a great experience with our service. Your support means a lot to us! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- jitendra patelvia Google
Owner Response:
“Thank you for your 5-star rating, Jitendra! We appreciate your support and look forward to serving you again. Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Tiffany Kirkvia Google
“They did a great job and very professional”
Owner Response:
“Thank you for your wonderful feedback, Tiffany! We're thrilled to hear that you found our services professional and satisfactory. Your support means a lot to us! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Eric Eubankvia Google
“Showed up on time and fixed the issue. Very professional company!”
Owner Response:
“Thank you for your positive feedback, Eric! We're glad to hear that our team was able to resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”
- Jonathan Stewartvia Google
“Very friendly and arrived the same day that I called. Would recommend”
Owner Response:
“Good talking to you last night. Glad Brent was able to get your LG dryer working again like it should. If we can help in any way in the future just give us a call.”
- Gwen Brownvia Google
“Mr. Appliance of Bowling Green and Elizabethtown did not hesitate when I called them and explained that I had an LG washer that was leaking water. They made an appointment to come to my house and assess the problem. I was in contact with the repairman the day before and that morning which included his picture. The washer has been repaired and everything was cleaned up before they left. The price of the service and parts was very reasonable as well. Friendly folks and I highly recommend them.”
Owner Response:
“Thank you so much for taking the time to leave Nate and Mr. Appliance of Bowling Green a review. Glad Nate was able to determine where the leak was coming from on your LG washer and get that fixed for you. We work on all makes and models so if we can help in any way in the future just give us a call.”
- Linda Klinglervia Google
“They were very quick in coming out to diagnosis my ice maker and just as fast to come back out and fix it. Highly recommend.”
Owner Response:
“Thank you for giving Nate and Mr. Appliance of Bowling Green the opportunity to service your ice maker on your LG Refrigerator. Glad he was able to determine the problem and get your ice maker working again. If we can help in any way in the future just give us a call.”
- Katrina Moyevia Google
“Absolutely amazing technicians. Great experience and enjoyed them being here.”
Owner Response:
“Thank you for the opportunity for Nate and Mr. Appliance of Bowling Green to service your Samsung Range. Glad he was able to determine that the ignitor had failed and get that replaced for you. Thank you for your service to our country glad we were able to apply a military discount, well deserved.”
- Brent Sealeyvia Google
Owner Response:
“Thank you for taking the time to leave Brent and Mr. Appliance of Bowling Green a review. I see it was a GE Warranty and you were having problem with the brightness of the lights. Glad he was able to get that fixed for you. If we can help in the future just give us a call we work on all makes and models. Have a great day.”
- Edie Parkervia Google
“Came a day earlier than expected. The tech that came was very friendly & informative”
- Ashley Lewisvia Google
Owner Response:
“I know was a Lowes warranty job but still taking for allowing us to know about your experience with Brent and Mr. Appliance of Bowling Green. Looks like Brent was able to get your Samsung Washer draining and spinning again. We work on all make and models of residential appliances so if we can help you in any way in the future just give us a call.”
- Joan Cottrellvia Google
“Timely, quick service, explained the problem, extremely reasonable rates. Thank you so much.”
- John Formanvia Google
“Nathaniel Wilson (Certified Tech) and his partner (Brent) did an outstanding & courteous job of efficiently solving the ice maker issue/s on our frig. Troubleshooting was spot on resulting in the correct part to replace being identified and once complete, frig ice making is now better than it has ever been thanks to Nathaniel & Brent. John Forman”
Owner Response:
“Thank you for taking the time to leave Nate, Brent, and Mr. Appliance of Bowling Green a review. I'm glad they were able to determined why your Frigidaire Refrigerator was having problems with small ice cubes. Glad they were able to get that part changed and get your ice cubes back to normal size. If we can help in any way in the future just give us a call.”
- Cassandra Littlevia Google
“I appreciated getting an appointment so quickly. Technicians were efficient and professional while checking and installing my appliances. They answered my questions and demonstrated that the new stove was working properly. Randy and Nathaniel were great.”
- Ellen Pearsonvia Google
- Cassidy Howardvia Google
“Our repair worker Nathaniel, was great and so helpful!”
Owner Response:
“As an owner it's always good to hear that your people are taking good care of our customers. I personal review all comments by our customers and am always trying to find ways in which we can make our customers experience a better one. Thank you for taking the time to let us know how great a job Nate is doing. ”
“Nathaniel was FABULOUS! He was friendly and professional. We even learned a couple things about our washing machine that we didn't know. I will be recommending this company!”
Owner Response:
“Thank you for your wonderful feedback, Bryanna! We’re thrilled to hear that Nathaniel provided you with excellent service and valuable insights about your washing machine. Your recommendations mean a lot to us, and we look forward to serving you again in the future! Thank You! - Mr Appliance of Bowling Green & Elizabethtown”