Total Number of Reviews:21
Appointment were easy. Communication was by text, email and phone. Did multiple supplier search to locate difficult computer board. Exceeded expectations
Great service, friendly and knowledgeable staff
Mr. Appliance was quick for my washing machine motor issue. They got me an appointment the next day and texted when arriving. Communication was great from start to completion of installing new part. Will definitely use again in the future!
Excellent communication timely arrival. Very professional and knowledgeable
Fast response to my first call and regular updates through the process. The technician was clearly an expert in refrigerator repair, even though my Liebherr is not among the common US brands. He diagnosed the problem correctly and installed the part as soon as it arrived. Refrigerator is running like new again. He reinstalled my refrigerator into the built-in cabinet and left my kitchen in the same clean condition before his work. Highly recommend.
People are nice and techs are very experienced
Quick service. Fixed my refrigerator before the ice melted!
Mr. Appliance has been timely, accurate, and very thorough in its work on my high-end Sub Zero refrigerator, restoring it to its full capability. We will call Mr. Appliance again when a need arises. Dr. James J. Stewart
Thank you, Professor Stewart, for your kind words. It was a pleasure working with you and we hope to help you again! --Gena, owner
On time. Very knowledgeable. Everything left in spotless condition.
Thank you, Mr. Mathis! Our technicians pride themselves on their work and the care they take with your home and appliances. Thank you for noticing and we hope to help you again in the future! Sincerely, Gena, owner
My technician was thorough and informative! He was very agreeable and understanding. He answered all of my inquisitive question with professionalism! I had a great technician and hope the rest of your team is as professional as my technician was!
We had several issues with our 9 year old gas range. Each of the issues were dealt with in a professional many and because of a malfunctioning control board the owner personally delivered a new one to our house so that the repairman could come directly to our address thereby saving another day with our an oven. Thank you so much.
Our refrigerator broke in the heat of summer (in July). Fearing I would lose all our food, we called Mr. Appliance. Luckily, we had it fully repaired the very next day. The tech was incredibly clean and careful with our belongings. He even let me clean the fridge parts before assembling it all back together. We were incredibly happy with the owner's due diligence. We are very happy with the outcome and we highly recommend this company.
LIFESAVERS! My tech arrived on time and was super friendly and was able to diagnose and fix my LG washer machine in less than an hour. It was very easy to communicate with them via email to schedule and they sent me a photo of my tech by email and text the day before. Will *absolutely* use them in the future.
Knowledgeable, courteous, very tidy and did a great job!!! Highly recommend!
What an incredible service to have available in Oro Valley! The scheduling system is extremely accommodating, the reminders and appointment window communications include a picture of your technician and were timely. Our technician was dedicated, incredibly knowledgeable, courteous and helpful. He even offered tips on how to maintain other appliances not associated with the appointment! Using for all our appliance service needs!
We have a washer again! If the need arises again and he's still there, I'm going to request Ken. He was knowledgeable and EXTREMELY fast. Less than an hour. Thank you Mr. Appliance!
I was able to make a same day appointment. I like the security of the text and email messages letting me know that their tech was on their way to my house and it also included the name and picture of the person so I knew who to expect. Our service tech explained everything thoroughly during the diagnostic portion and gave me different options for completing the work. The rates seem competitively priced.
Total Number of Reviews:21