Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Oro Valley and the Foothills
Real Stories, Real Results
- Financial A.via Google
- Dan M.via Google
- 1metromanvia Google
“Happy to say company did good. Joe was great. Explained everything to me and will definitely contact them again if I have issues with Future problems”
- Shane E.via Google
“The service call was fantastic. The problem was diagnosed very quickly and repaired. Everything works fantastic. I appreciate that very much. Thank you.”
- Candyvia Google
“The tech was very friendly and well educated on the washer”
- Scott N.via Google
- Susan W.via Google
“Excellent Repair man came quickly, had the parts shipped over night and made the repair the next day. All fixed in 24 hours.”
- Pam T.via Google
“Mr. Appliance of Oro Valley are super efficient. I called on a Thursday to schedule an appointment for my ice maker. They were able to schedule an appointment for Friday. Michael my technician was on time, courteous, and knowledgeable. He found the problem, they ordered the parts and came on Monday to install the parts. I would recommend them anytime. I give them a Star rating of 10.”
- Diana R.via Google
“Jon is probably the most knowledgeable appliance person I have ever met. Great service and courteous.”
- Wendy G.via Google
“This was the best experience I’ve ever had with an appliance repair company. Extremely responsive… they were out the next day to look at my dryer and had the part ready to go to fix the following day. Reasonably priced, very responsive would highly recommend!”
- Chuck H.via Google
- Don B.via Google
- John L.via Google
“On time knowledgeable professionals”
- Patty K.via Google
- 4830felixvia Google
- Sven G.via Google
- Mary H.via Google
“Michael was right on time. He was couteous and friendly. He did a great job of problem solving and continued to check his work. I was very pleased with his service.”
Owner Response:
“Thank you, Ms. Hawley. Punctuality is so important, and we do our best to make it happen! We're happy we could provide you with professional and friendly service!”
- Sharon S.via Google
“They came within 48 hours of my call & promptly diagnosed the problem with our stove. We really appreciated the quick & efficient service, especially our tech "Jon". Thank you to all involved!!!”
Owner Response:
“Thank you, Ms. Schoff. We're glad to have gotten to you so quickly and been able to make the repair the same day! We hope to be able to help you again if the need arises!”
- Adam W.via Google
“Jon was an absolute gem! The fix turned out not to be very difficult, but he found it and he fixed it and was an absolute gentleman all the way. Will use Mr. Appliance again for sure.”
Owner Response:
“We think Jon's a gem, too :) Glad we were able to fix the problem and look forward to working with you in the future!”
- George B.via Google
“Prompt, professional, pleasant. Thank you”
- Jennifer T.via Google
“Mr. Appliance was prompt and professional. Diagnosed the problem, the part was ordered and then installed all within 2 days. The technician was professional! Great experience and highly recommend!”
- Beverly L.via Google
“Jenna been great”
- Jason F.via Google
- Patricia K.via Google
“We called Mr.Appliance when our ice maker stopped working. They offered to come out the same day, but we had plans. We made an appointment for the following day. We were give a 2 hour window of when the technician would arrive along with the name and a picture of the person. We received a text message when he was on his way. He diagnosed the problem and gave us the total cost to fix it. He said it might take a few days to get the part. I was so delighted to get a call later that same evening - they had the part and he would be out the next morning! This was my first time to use them, but it certainly won’t be the last. They were very professional, prompt, and had fare pricing that they explained up front. I highly recommend this company.”
Owner Response:
“Thank you, Patricia, for your review! We are so happy that we could get out to you so quickly and get your icemaker up and running! We look forward to working with you again!”
- Bob C.via Google
“Michael was outstanding, he communicated well, made me aware of issues and the solution. He was friendly, professional and professional, I couldn't ask for anything more. Next time I have an appliance issue Mr. Appliance of Oro Valley will be my first call.”
Owner Response:
“Thank you, Bob, for your kind words. We appreciated your flexibility and enjoyed working with you! We hope to help you again!”
- Celina Z.via Google
“Received great service on my refrigerator. Will use again and recommend to friends.”
Owner Response:
“A recommendation to friends is the highest compliment! Thank you so much and we look forward to helping you again!”
- Ron H.via Google
“Excellent communication before arrival, time, picture of technician, and when arrive. Superb upon arrival listening to issue and solving. Insured we should call if fix not working. Definitely would use again!”
Owner Response:
“Thank you Mr. Hertwig! We appreciate your kind words and look forward to working with you again!”
- Polly M.via Google
“Everyone at this company was great Jenna who does the schedule and Jon the technician with his helper.”
Owner Response:
“Thanks, Polly! So glad we could connect and help!”
- Karen V.via Google
“Hands down the absolute best repair service I have ever had!! Professionalism was off the radar! Fast, efficient and courteous!”
Owner Response:
“Thanks, Karen! It was great working with you, and we look forward to doing so again if the need ever arises!”
- John S.via Google
“Jon was very professional and efficient as well as extremely honest.”
Owner Response:
“Thank you, John. Honesty and open communication with our customers is extremely important to us. We look forward to helping you again!”
“I had an excellent experience with this company. The response time, professionalism and follow up exceeded expectations. I would highly recommend them for appliance repair.”